Reception hall

Reviews of Lx Boutique Hotel

4 out of 5
Lx Boutique Hotel
Rua do Alecrim, 12, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathryn Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean rooms and friendly staff, it is right by pink street which we didn’t realise so it can be a bit noisy at night but they provide earplugs, accessible by public transport from the airport and a great location for walking around lisbon
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean Marc

Stayed 2 nights in Apr 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the station and walkable to see all of Lisbon. The area is fairly busy where it is so be prepared for a little noise at night, but lovely hotel and super rooms, comfy bed and pillows.
Stayed 5 nights in Apr 2024

10/10 Excellent

James, North Brunswick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river, restaurants, transportation, and so on. Quaint clean hotel, helpful staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jorge L., Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect place to stay in Lisbon. The neighborhood has a lot of good restaurants and shopping. The bed was comfortable and the bathroom was clean and had everything we needed. The hotel was not close to the sights Like St. George castle, but there are a lot of transportation options including Ubers and taxis. Our taxis from the airport was 20 Euros and we found that to be reasonable. The plus for us were the delightful, helpful staff at the front desk. The hotel also has one of the top sushi restaurants in Lisbon. We were not planning on sushi as we wanted more traditional food. We tried it on the first night we were there and had to go back as it was so good. Breakfast was a buffet with so many wonderful options. The staff in the restaurant were always friendly and efficient. We think this was a great place to stay on our first visit to Lisbon.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donna, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , great river view and surprisingly quiet with windows closed
Stayed 8 nights in Apr 2024

8/10 Good

jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a rowdy, bar area. The Pink Street is directly below the hotel. Lots of rivalry!
Stayed 3 nights in Mar 2024

10/10 Excellent

ARNOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and accommodating. Thank you for an awesome experience.
Stayed 2 nights in Apr 2024

8/10 Good

Jasmine Jemima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a wonderful stay. The location of the hotel allowed us to walk to all the parts of the city we wanted to see. The hotel staff were great and accommodating, they were happy to help with any and all questions.
Stayed 6 nights in Mar 2024

10/10 Excellent

Saad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic location. It doesn’t get much better than this.
Stayed 3 nights in Mar 2024

8/10 Good

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
overall we had a good stay and the staffs are really nice however i would lime point out two issues - 1. there was water leaking in my bathroom nothing major but fix didnt make right away even after we informed. 2. you can hear next rooms quite easy, this sometimes bother your sleeps at nights
Stayed 2 nights in Mar 2024

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service
Front desk staff was cold and not helpful. Place much smaller than it appears on web. Location great but very noisy at night until 4 am
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t know much about this area but are so happy we chose to stay here. The hotel is beautiful! The room we stayed in was a perfect size for 2 of us. It’s also connected to a restaurant and really close to some popular dining and entertainment. Super happy with this choice and definitely recommend!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay thank you so much.
Stayed 4 nights in Mar 2024

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to the metro, easy to get to from the airport. Very busy area, loads of restaurants and easy walk to central shops and some of the main attractions. We had a river view room, very spacious and clean and I believe less noise from the bars in Pink St, I only needed my earplugs once. Theres only an expresso machine, no kettle, but you can leave out the coffee pod to get just hot water for tea, but you'll need a bigger cup!
Stayed 5 nights in Mar 2024

4/10 Poor

Yaozi, Toronto

Disliked: Property conditions & facilities
The property is beside Pink Street which has bars with noisy music all night long!
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
!
Stayed 3 nights in Mar 2024

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would recommend and come back!
Stayed 1 night in Mar 2024

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms and lovely staff. Location was super-convenient, but SO noisy. Not the fault of the hotel, but proximity to sports/theme bars and the ghastly Pink Street means constant noise.
Stayed 4 nights in Mar 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jasvinder

Travelled with partner
Liked: Cleanliness, staff & service
The staff at the hotel were great, very helpful and accommodating. We reached the hotel earlier than our check-in time only wanting to leave our luggage, but to our surprise our room was ready so we were able to check in early. It’s a clean hotel in a great location. You can easily walk into the city and see a lot of the sights. Also in walking distance to the metro station, tram stop and the ferry terminal. However, it gets very noisy at night in this area! We struggled to sleep throughout our whole stay here as the bars stay open till very early hours of the night but also the pillows in the rooms are not comfortable, too flat and soft.
Stayed 3 nights in Mar 2024

10/10 Excellent

Roman, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Looks like the property had a recent remodel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Close to restaurants and main train station allowing for easy day trips A little noisy at night as right beside Pink street although was not a big deal
Stayed 7 nights in Mar 2024

8/10 Good

Jane Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

8/10 Good

Sue

Travelled with partner
Liked: Staff & service, property conditions & facilities
There was black mold in the corner of the window, I was not happy to pay a premium for a river side view to see the mold by the window. Bathroom was large but entryway posed a tripping hazard. And the temperature of the shower was unmanageable. Going home without a shower rather than risk getting burned again. It’s a great location for walking but I won’t come back
Stayed 2 nights in Mar 2024

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room with the balcony. Room was clean and comfortable. It was walkable to every location. The only thing that limits me from giving 5 Stars, is it is right on top of pink street and the noise from the bars goes on until 4:30 AM. The did give ear plugs to help with the noise. All the staff was friendly and very accommodating
Stayed 6 nights in Feb 2024

10/10 Excellent

Jefferson Torres Pires

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great view and staff was polite and helpful. All you want from a hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucked out here
The staff was great. Always happy to help in any way. The hotel is located in a good area- walkable to good food, drink, tourist spots, and a metro station. The hotel itself was clean and fresh.
Stayed 4 nights in Jan 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very pleased with our stay at LX Boutique Hotel. The location was convenient and our room had a lovely view of the river. The room was very clean and tastefully decorated, very comfortable. That staff were friendly and helpful in answering questions and giving advice. the room was very quiet and soundproof as long as the window was shut. The only thing I might suggest is adding blackout curtains to the windows, as it was a little bright at night. We felt the hotel was an excellent value and would definitely recommend it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Janice

Travelled with family and small children
As other reviews have touched on, the hotel is close to pink street so noise can be an issue however the staff took care of this fast and moved me then continued to go above and beyond during my and my young sons stay. Notable people include yasmin at breakfast and Davide the front desk manager. When I had an issue with the noise the staff reacted quickly and turned a very negative situation to a very positive one which shows how standout this hotel is which is why I am writing this positive review. This was the Complete opposite experience to the hotel I stayed in in Berlin, Melia which turned a complaint into a further negative experience so LX boutique really stood out in my 3 weeks of travel.
Stayed 1 night in Jan 2024

10/10 Excellent

JAIME, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2023

2/10 Terrible

YAT SZE

Party downstairs and couldn't sleep every night! It should be declared before booking!
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at Lisbon center
Stayed 3 nights in Nov 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property and location - be prepared to bring ear plugs depending where your room is located w/I the hotel. The bars across the street are LOUND until 5am. If you can sleep through a bit of noise (or request a room opposite the bars across the street) I would definitely recommend!
Stayed 4 nights in Nov 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall nice small hotel and very convenient location but DO NOT come here unless you are a very heavy sleeper or all night partier. Loud music can be heard and felt throughout the hotel until 6am, even if you use ear plugs and get a room in the back. Would also be nice to have coffee and tea in the room. That seems like a pretty basic amenity almost everywhere else.
Stayed 3 nights in Nov 2023

10/10 Excellent

Geni

Stayed 3 nights in Oct 2023

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and they upgrade us to suite. Not sure why ,but fantastic stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. It is very modern and really nice rooms. It is very centrally located right near public transportation, nightlife, and walkable to a lot of areas
Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, location, decor, staff & room
This hotel is in a busy area, it was perfect for us, the main station was just across the road. It’s a fab hotel, the breakfast was fantastic & our friends had dinner & said it was also superlative. The staff were lovely & super helpful. The room was not huge but immaculate.
View from our Superior River View Room
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Pleasant Stay
We enjoyed staying at the hotel. They were very accommodating. We got tor the hotel early and they readily stored our bags. And when one of our bags arrived late the next day they informed the baggage handler I was on the way. Very kind in offering directions and listening to my bad puns on various items. Easily conversed in English and my broken Portuguese. A bit of a challenge getting out of the taxi as he had to stop in the middle of the narrow street. But the drivers were nice. Just know there’s limited parking.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
What works for the hotel is its excellent location. The room was clean. Service was smooth. The view from the room was great. But the room was also quite small and ascetic (and this was a Superior room, so not the lowest category). I mean, not a single hook in the bathroom to hang a robe, towel and such. The only towel bar is *inside* the shower, which means that the towels would immediately get wet. Also, we were not provided any shampoo/conditioner/body wash initially and had to call and request them.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great little hotel. The location was right in the middle of everything. Hotel was clean and safe. Would definitely stay again.
Stayed 8 nights in Oct 2023

8/10 Good

livia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & cozy!
Stayed 1 night in Oct 2023

8/10 Good

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy area, to park the car in the street almost impossible, but has a good parking near by Mercado da Ribeira, only a feel minutes from the hotel.
Stayed 2 nights in Oct 2023