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Reviews

4.1 / 5Very Good
1,975 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Gulbenkian Museum
    10 min walk
  • Popular Location
    Lisbon Zoo
    14 min walk
  • Popular Location
    Amoreiras Shopping Center
    3 min drive
  • Airport
    Lisbon (LIS-Humberto Delgado)
    18 min drive

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Book online or call:

(+353) (01) 524 5005
  • Superior Room

    Room Amenities

    • Sleeps 4
    More details
  • Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Room

    Room Amenities

    • Sleeps 3
    More details
  • Room

    Room Amenities

    • Sleeps 2
    More details
  • Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Lisbon

Located in Lisbon, Novotel Lisboa is near the airport and near a metro station. The area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach, while Lisbon Zoo and Lisbon Oceanarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring. Our guests love the hotel's convenience for public transport: Praca de Espanha Station is 7 minutes by foot and Sao Sebastiao Station is 9 minutes.

Visit our Lisbon travel guide
Popular Location

What's nearby

  • Gulbenkian Museum - 10 min walk
  • Lisbon Zoo - 14 min walk
  • Marquis of Pombal Square - 2 min drive
  • Amoreiras Shopping Center - 3 min drive
  • University of Lisbon - 12 min drive

Getting around

  • Praca de Espanha Station - 7 min walk
  • Sete Rios Station - 9 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • Where to eat
  • A BICICLETA – Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
  • TEJO – Open on selected days.

About this property

Novotel Lisboa

4-star Lisbon hotel in Lisbon Old Town, walk to Gulbenkian Museum
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. All 249 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Novotel Lisboa offers 249 forms of air-conditioned accommodation with minibars and a safe. 26-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets and hairdryers.
This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 11 per day
Electric car charging station

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13 for adults and EUR 13 for children
2 restaurants
1 bar
Room service available

Things to do

Playground
Seasonal outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Playground
Seasonal outdoor pool
Sofa bed

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
Portuguese
Spanish

Business services

Meeting rooms
Conference space

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Sofa bed

Bathroom

Bathtub or shower
Bidet
Hairdryer

Entertainment

26-inch LCD TV
TV channels
pay films

Food and drink

Coffee/tea maker
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply. Contact the property for more details.

Renovations and closures

The following facilities will be closed from 11 December 2019 until 29 February 2020 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally every year. They will be closed from 15 September until 15 May:
  • Swimming pool

Pets

  • Pets are allowed for an extra charge of EUR 49 per pet, per day.
  • 1 per room (up to 44 lb/20 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
  • Self-parking fee: EUR 11 per day
  • Pet fee: EUR 49 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 543

We should mention

The seasonal pool will be open from April to September.Only registered guests are allowed in the guest rooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
4.1

Very Good

5 - Excellent
708
4 - Good
938
3 - Okay
238
2 - Mediocre
67
1 - Poor
24
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.1
Property condition

2/5

  • Liked: Amenities
  • Disliked: Staff & service

My friends, an 80 years old lady using a cane travels with me. When we got to the hotel, I asked her to go inside and asked for a bellman to help with our bags. As I was helping her with her bag too. The hotel does not has bell service. The young man at the front desk said he would make an exception and help. When he came out, instead of helping he just pointed to some push carts and said we can use those. It would have only took him 30 seconds to take the bags up the steps but he didn’t want to be bothered. When I got to the front desk with much effort, he was not busy at all. I couldn’t believe the degree of bad service!

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean , close to downtown , quiet , friendly staff

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location! Excellent breakfast - compare it to a resort type. Staff very helpful.

Stayed 5 nights in Jan 2020

4/5 Good

  • Liked: Staff & service

Quick and efficient. The facilities and the rooms are clean. On the downside too many kids therefore too noisy and at times chaotic in the common areas such as the dinning room and lobby.

Stayed 5 nights in Jan 2020

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