Daily cooked-to-order breakfast (EUR 15 per person)

Reviews of OnJ S. Lázaro

4 out of 5
OnJ S. Lázaro
Calçada do Desterro 16 e 22, Lisbon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 219 reviews" "
Rating 8 - Good. 45 out of 219 reviews" "
Rating 6 - Okay. 11 out of 219 reviews" "
Rating 4 - Poor. 2 out of 219 reviews" "
Rating 2 - Terrible. 5 out of 219 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Alex was amazing and he was very helpful
Stayed 2 nights in Apr 2024
Response from The OnJ Team on 2 May 2024
Dear Sammy,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed.We are thrilled to notice that we have reached your standards and that you appreciated your stay. We are also delighted to hear that the warmth and efficiency of our team made your stay here an even more pleasant one. Be sure your compliments will be passed along to all our staff once we are always doing our best to provide our guests the most wonderful experience.We hope to welcome you again on your next trip to Lisbon.Our warmest regards,JessicaOnJ Team

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my favorite hotel I have ever stayed at. The staff is the most hospitable, friendly, thoughtful, and welcoming. They went out of their way to be helpful and make my family feel special. The rooms are very well designed and furnished - the perfect home to explore Lisbon.
Stayed 1 night in Apr 2024
Response from The OnJ Team on 11 Apr 2024
Hello Max,Thank you for taking the time to share your thoughts with us. Our guests' feedback are always welcomed.We are thrilled to hear that we have reached your standards and that the warmth and efficiency of our staff helped make your stay an even more pleasant one. Be sure your compliments will be passed along to all our staff once we are always doing our best to provide our guests with the most wonderful experience.We truly hope to welcoming you again and your lovely family on your next trip to Lisbon.Our warmest regards,JessicaOnJ Team

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
The staff was kind and the place was very pretty and well cared for. The only problems were that the water pressure wasn’t great and the AC/heat didn’t work all night which kept me from sleeping. The lights were also tricky to understand - need instructions. Coffee was only served for 1 portion, with 4 guests, 2 adults staying in the room.
Stayed 1 night in Mar 2024
Response from The OnJ Team on 11 Apr 2024
Hello Ana,Thank you for taking the time to share your thoughts with us. Our guests' feedback are always welcomed.We are happy to hear that the warmth and efficiency of our staff helped make your stay an even more pleasant one, and that you appreciated our facilities.In another hand, we regret to hear the issues with water pressure and AC malfunction. We are sure that if it were reported to one of our staff members, we would gladly try our best to fix these issues. Nevertheless, we took note of your valuable insights and will use them in order to improve our services.We hope to welcoming you again on your next trip to Lisbon.Our warmest regards,JessicaOnJ Team

8/10 Good

Saadat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tea was great!
Stayed 3 nights in Feb 2024
Response from OnJ Team on 11 Feb 2024
Hello Saadat, Thank you for taking the time to rate us. Our guests' feedback is always welcomed. We are glad to notice that we have reached your standards and hope to welcome you again on your next trip to Lisbon! Our warmest regards, Miriam, OnJ Team

6/10 Okay

Juan Carlos

Stayed 1 night in Jan 2024
Response from OnJ Team on 9 Jan 2024
Hello Juan Carlos,Thank you for taking the time to rate us. Our guests' feedback is always welcomed.We hope to welcomed you again on your next trip to Lisbon!Best regards,JessicaOnJ Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Simply fantastic!
Amazing stay! Staff was so helpful and it was such a clean and comfortable living space. Would definitely recommend.
Stayed 2 nights in Dec 2023
Response from OnJ Team on 19 Dec 2023
Dear guest,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed.We are thrilled to hear that we have reached your standards and that you appreciated our lovely and efficient team as long as our facilities. Be sure your compliments will be passed along to all our staff once e are always doing our best to provide our guests the most amazing experience.We hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

8/10 Good

Sanghyun, Valencia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Boutique feel, clean rooms and lobby was nice. Rooms are a bit too small and lack of clothes hangers could be fixed.
Stayed 4 nights in Nov 2023
Response from OnJ Team on 1 Dec 2023
Hello Sanghyun,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed.We are glad to notice that we have reached your standards and that you appreciated our cleanliness and decoration. We took note of your valuable comments about the hangers and the size of the room and will use them to improve our services.We hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

10/10 Excellent

ingrid

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from OnJ Team on 29 Oct 2023
Hello Ingrid,Thank you for taking the time to rate us. Our guests' feedback is always welcomed.We are delighted to notice that we have reached your standards and that you had enjoyed your stay here.We hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

10/10 Excellent

Olivia

Stayed 3 nights in Aug 2023
Response from OnJ Team on 30 Sept 2023
Hello Olivia,Thank you for taking the time to evaluate us.We are delighted to notice that we have reached your standards and hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

10/10 Excellent

Marsha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The experience at this hotel was pleasant as were all the staff. The reception staff and cleaners were very attentive and hospitable. We found the hotel to be fully equipped and the kitchen allowed us to make our own meals. It was also quite spacious and in the heart of the town with the metro very close by. We'll definitely recommend and go again.
Stayed 4 nights in Aug 2023
Response from Miguel on 2 Sept 2023
Hello MarshaThank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed. We are happy to hear that we have reached your standards and that you enjoyed our very central location, indeed we are close to the main attractions in Lisbon as long as the public transport is easily reached from here. Our apartments were designed and thought to provide our guests with the best in comfort.Every detail in it was thought to provide our guests with the best in comfort. We are also glad to notice that the warmth of our team helped make your stay here and even more pleasant one. Be sure your compliments will be passed along to all our staff once we are always doing our best to give our guests a wonderful experience during their stay. We sincerely hope to welcome you and your lovely family again on your next trip to Lisbon! Our warmest regards, Miguel OnJ Team

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully decorated historic building with new upgrades. A bit farther of walk to the tourist hub but made it feel like you were a local. Excellent customer service and they truly make it so easy and think of everything.
Stayed 2 nights in Aug 2023
Response from Miguel on 17 Aug 2023
Hello VictoriaThank you for taking the time to leave us your feedback.We are more than happy to know that you had a wonderful experience with us.The slightly longer walk to the tourist hub seems to have given you a unique opportunity to immerse yourself in the local atmosphere, making you feel like a true local. The excellent customer service you received speaks highly of our commitment to ensuring your comfort and satisfaction. It's great to know that we strive to make your stay effortless by anticipating your needs. We are glad that you loved your stay.Warmest regards
MiguelOnJ Team

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Old looking from the outside but very modern in the inside.
Stayed 1 night in Aug 2023
Response from OnJ Team on 10 Aug 2023
Hello Arthur,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed.We are glad to hear that our apartments have reached your standards and that you appreciate our modern installations even though we kept the vintage Lisbon vibe in our facade.We truly hope to welcome you again on your next trip to Lisbon.Our warmest regards,JessicaOnJ Team

8/10 Good

Pedro, Tarrytown

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023

10/10 Excellent

Arlene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for our travel objectives. We wanted a place where we can cook for dinner. All the amenities were in place to do that. The property is close to many sites and we were able to walk everywhere from the property. We also liked the "quiet hours" in the evening, it made for a peaceful stay. If you are someone who prefers lots of buzz at night, this is not the place for you. The hotel is also close to a supermarket where you can purchase groceries for cooking meals.
Stayed 5 nights in Jul 2023
Response from Miguel on 25 Jul 2023
Hello Arlene,Thank you for taking the time to give us your feedback.We are delighted to hear that our Hotel was a perfect fit for your travel! It looks like you had a wonderful experience with all the necessary amenities available for cooking dinner.Our location is central and close to many sites, allowing you to explore on foot, which adds to the enjoyment of your trip, and the hotel's proximity to a supermarket is another advantage, making it convenient for you to purchase groceries for your meals.Moreover, we are glad that you appreciated the "quiet hours" in the evening, as it our hotel provided a peaceful and relaxing atmosphere during your stay.It seems like the hotel's proximity to a supermarket was another advantage, making it convenient for you to purchase groceries for preparing your meals.Thank you for sharing your positive feedback about the property. If there's anything else we can assist you with or if you have any more travel plans in the future, don't hesitate to let us know. Have a fantastic dayMiguelOnJ Team

10/10 Excellent

Liz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city. Central but away from the madness. Short walk to the metro and easy to grab an Uber or a tuk-tuk to get you anywhere in the city. Strongly recommended not having a car in Lisbon. Streets are confusing and mostly one way and parking is horrendous. We stayed with our kids and apartment was a perfect size and set up. We all loved it! Didn’t love the online check-in but staff were really helpful and supportive on-site. Also loved how eco friendly the whole place was! Well done!
Stayed 3 nights in Jul 2023
Response from Miguel Silva on 18 Jul 2023
Hello liz,Thanks for taking the time to share your feedback with us!It's wonderful to hear that you had a great experience at a centrally located yet peaceful location in the city. It's always convenient when public transportation options like the metro are within walking distance, and having the flexibility to easily get around with Uber or tuk-tuks is a definite plus.Your recommendation about not having a car in Lisbon is helpful, as navigating the streets and finding parking can be challenging. It's great that the apartment you stayed in was suitable for your family, providing a perfect size and setup for everyone.While online check-in may not have been ideal, it's good to know that the staff on-site were supportive and helpful, ensuring a smooth experience during your stay. Additionally, it's commendable that the place you stayed at prioritized eco-friendliness.Warm regardsMiguelOnJ Team

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable with a kitchen and a nice view. The hotel area is located in an old neighborhood and it does not have an easy access to the main landmarks. The hotel offers a la carte breakfast and not a buffet. The manager and staff was very nice and willing to help eith travel tips around the area.
Stayed 2 nights in Jul 2023
Response from Miguel on 17 Jul 2023
Thank you for sharing your feedback. It's great to hear that the room was very comfortable and equipped with a kitchen, providing you with a pleasant stay. The hotel area is located in one of the oldest neighborhoods in the city center and it has easy access to the main landmarks and public transport, and it still offers a unique and charming experience.While the hotel may not provide a buffet breakfast, the a la carte option is enjoyable, allowing you to choose your preferred dishes. It's wonderful to know that the manager and staff were very nice and helpful, providing you with valuable travel tips for exploring the area.Your input is greatly appreciated, and it helps both the hotel management and future guests. If there's anything else you would like to share or inquire about, please feel free to let me know. Best Regards,Miguel SilvaOnJ Team

10/10 Excellent

Deborah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, clean and well-maintained. Helpful staff. The immediate neighborhood is not so pretty.
Stayed 2 nights in Jul 2023
Response from OnJ Team on 13 Jul 2023
Hello Deborah,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed!We are glad to hear that we have reached your standards and that the warmth of our incredible team helped to make your stay a pleasant one. Be sure that your compliments will be passed along to them because we are always doing our best to provide our guests with the most wonderful experience.We truly hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

10/10 Excellent

Carlos, cambridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel in a great location in Lisbon. Rooms are great and the food in the restaurant is good as well. Staff is super friendly. Great location, away from things but close
Stayed 4 nights in Jul 2023
Response from María on 10 Jul 2023
Dear Carlos,Thank you for sharing your nice thoughts and experiences with us. We are very happy to know that everything met your expectations and you got to enjoy our facilities. We truly hope to see you again on your next trip to Lisbon.Warm Regards,

10/10 Excellent

Mike, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend OnJ to anyone looking for a place to stay in Lisbon. It was very centrally located and we were able to walk nearly everywhere we wanted to go. The subway was very close for those places we couldn’t walk to. The apartment itself was lovely- clean and spacious and had everything we needed. Staff were very friendly and over and above helpful in making sure that we were well taken care of. Truly a five out of five experience.
Stayed 4 nights in Jul 2023
Response from OnJ Team on 8 Jul 2023
Hello Mike,Thank you for taking the time to share your thoughts with us. Our guests' feedback is always welcomed!We are happy to hear that we have reached your standards and that the warmth and efficiency of our staff helped to make your stay here a very pleasant one. Be sure all your compliments will be passed along as our team is always doing their best to provide our guests with the most wonderful experience.We truly hope to welcome you and your family again on your next trip to Lisbon!Our warmest regards,JessicaOnJ Team

10/10 Excellent

Antonnette

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great 3 day stay! Breakfast was excellent. Bianca was very helpful during our stay. Staff was always friendly. The best part was our couples massage! I highly recommend this property in Lisbon!
Stayed 3 nights in Jun 2023
Response from OnJ Team on 28 Jun 2023
Hello Antonnette,Thank you for taking the time to share your thoughts with us.We are glad to hear that you enjoyed your stay, our breakfast service, and our team. Be sure that your compliments will be passed along to our team as we are always doing our best to provide our guests with the most memorable experience.We sincerely hope to welcome you again on your next trip to Lisbon!Our warmest regards,JessicaOnJ team

10/10 Excellent

NIcola

Travelled with family
Liked: Cleanliness, room comfort
Good Quality Aparthotel
Great apart hotel conveniently located. Well maintained. Lovely garden/ terrace breakfast area. Very friendly and helpful staff. Would stay again if visiting Lisbon. Only comment by way of suggestion is that it would have been good to have had 4 coffee pods for 4 guests and for the coffee pods to be replenished after a night stay without charge. Slightly impacted perception of place but overall would recommend.
Stayed 3 nights in Jun 2023
Response from OnJ Team on 22 Jun 2023
Hello Nicola,We would like to express our gratitude for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you found our location convenient and our property well-maintained. It is also heartening to know that you enjoyed our lovely garden/terrace breakfast area and that our staff provided you with a friendly and helpful service.Your suggestion regarding the coffee pods is greatly appreciated. We apologize for any inconvenience caused by the limited supply. Your feedback is invaluable to us, and we will definitely review our policies to ensure that all guests receive an adequate amount of coffee pods for their stay, without any additional charges. We appreciate your understanding in this matter.Thank you for recommending our establishment despite this minor issue. We are committed to continuously improving our services, and your feedback motivates us to strive for excellence.We hope to have the pleasure of welcoming you back on your next visit to Lisbon. It would be our pleasure to provide you with another enjoyable stay.Best regards,JessicaOnJ Team

10/10 Excellent

Maia

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Bianca, Onj Team on 24 May 2023
Dear Maia,Thank you for taking the time to give us this amazing review.We hope to host again on a next trip to Lisbon.Best regards,

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend
I would highly recommend. Stayed here with my other half and little girl (1 year old). Lovely, comfortable apartment, fabulous view from our balcony, clean, spacious, great location (little bit of a hill up to it), easily accessible with a stroller. Would definitely go back!
Stayed 3 nights in Mar 2023
Response from María on 21 Apr 2023
Hello Renata, Thank you so much for taking the time to give us such a nice review! We loved having you here and for us, it's very exciting to know we met your expectations! We truly hope to receive you again on your next trip to Lisbon.Warm regards for you and your family

8/10 Good

STEPHEN

Travelled with partner
Liked: Amenities, property conditions & facilities
Location was somewhat less than ideal, shower door doesn't contain water very well, however everything else was great
Stayed 2 nights in Apr 2023
Response from Bianca, OnJ Team on 12 Apr 2023
Hello Stephen,Thank you for taking the time to give us this review.It makes us very happy to know that even with the situation mentioned, your stay was good.We always do our best to make all our guests feel right at home with us.We hope to see you again next time you decide to return to Lisbon.Best regards,

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this property - it was beautiful and the studio with 2 beds was so modern and clean. beds and pillows were extremely comfortable. the kitchen was fully equipped with the highest end accessories. The staff was cheerful and kind and very accommodating. The breakfast was delicious! I would recommend this hotel to the pickiest traveler!
Response from Célia on 5 Apr 2023
We really appreciate your feedback, it is very important to us.It is very kind of you to mention our comfort and also the friendliness of our staff, your recognition makes us continue with the good service and improve it.Your feedback regarding breakfast is very good as this is our new menu.It would be our pleasure if you come back next time, to enjoy all this again.Sincerely, Célia.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A charming property. The apartment was clean, well lit, modern and very spacious. I highly recommend!
Stayed 3 nights in Mar 2023
Response from Giuliana on 10 Mar 2023
Dear Diane, Thank you for your amazing review! It is very important to us. We take cleanliness very seriously. And do our best to make our client's experience the best possible. See you a next time. Warmest regards, Giuliana OnJ team.

10/10 Excellent

Valerie

Liked: Cleanliness, room comfort
A Boutique Gem
Super comfortable and clean. Great technology and style.
Stayed 1 night in Feb 2023
Response from Bianca, OnJ Team on 20 Feb 2023
Hello Valerie, Thank you for taking the time to make this great review.It was a pleasure having you as our guest.We hope to host you again when you decide to return to Lisbon.Warmest regards,

10/10 Excellent

Sonia

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Was Great to have our little 2 br apt on the top floor with no other neighbors. Everything you need in the kitchen for a small family. The place was spotless. Area was close to everything including Many local bakeries across the street. We spent 8 lovely evenings here. Thank you!
Stayed 8 nights in Feb 2023
Response from Bianca, OnJ Team on 20 Feb 2023
Hello Sonia,Thank you for taking the time to make this incredible review.It makes us really happy to know you have enjoyed everything that our Hotel has to offer.We hope to see you, your family, and your cute pet again on your next trip to Lisbon.Warmest regards,

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, amenities
Fantastic location and super friendly staff.
Stayed 7 nights in Feb 2023
Response from Bianca, OnJ Team on 20 Feb 2023
Hello Mary,Thank you for this great review.Our location is very privileged, close to most of the tourist places. And be sure that our team appreciates the compliment.We hope to see you again next time you come to Lisbon.Best regards,

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, room comfort
Great
Great hotel for a family to stay in, having the seperate bedroom is always great. Very modern and new kitchen set up, and lovely breakfasts each morning. V close to famous 28 tram and also green underground line. Only slight issues is the hill up to it, and a bit of street noise coming through windows all night (although quiet street)
Stayed 4 nights in Feb 2023
Response from Giuliana on 17 Feb 2023
Dear Pat, Thank you for your amazing review! It is very important for us. Our windows have double glass to avoid the noises from the street but sometimes it could be possible to hear something from the streets. We do our best to make our clients comfortable. We appreciated having you and your lovely family with us during this time. See you a next time! Warmest regards, Giuliana OnJ team

10/10 Excellent

Riona, New York

2/10 Terrible

Zohar

10/10 Excellent

Timothy, Irvine

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

MUHAMMAD NABEEL

Travelled with family
Liked: Cleanliness, room comfort
Awesome place to stay in an equally awesome and safe neighborhood
Stayed 5 nights in Nov 2022
Response from Saulo Oliveira | The OnJ Team on 27 Nov 2022
Dear Muhammad,Thanks for your review. We are glad to hear that you and your family enjoyed your stay. We hope to see you again on your next visit to Lisbon.Warm regards.

10/10 Excellent

Jane

Stayed 4 nights in Sep 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is highly recommended and I would love to go back. It's at it's best in 3 areas: -Room is very clean, comfy and trendy. A/C in great condition. Our room can view the local neighborhood closely, really good for tourist. -Location is perfect. It's walkable to major tourist area like Martim Moniz (where Metro and Tram28/12 stations are), Rossio station etc. There is also a Minipreco supermarket close by. Taking a Uber/taxi back is recommended because of the small uphill along the road, but since it's very close to the major area, it only cost few dollars each trip. -Staff is the major reason why this hotel is 5 stars. They are all friendly and professional. I had a small incident in the city and they tried their best to help. This is extremely important for tourist like us. I can assure you, a hotel with good management team means best service. Our family had a great time in Lisbon and this hotel is sure one of the reason!
Stayed 3 nights in Aug 2022
Response from OnJ Team on 6 Oct 2022
Dear Jason,Thank you so much for taking the time to share your experience. We are very glad to know the hotel meet your expectations. We are constantly working to make our guests feel like home and help in everything we can. We truly hope to see you again and your family here in Lisbon. Kind Regards,

10/10 Excellent

Zak

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from OnJ Team on 10 Aug 2022
Thank you for your review Zak. We hope to see you on your next trip to Lisbon! Best Regards

10/10 Excellent

Zareen

Travelled with family
Liked: Cleanliness, room comfort
Beautiful boutique hotel
Beautiful boutique hotel and relatively close to the city centre. Our check in was smooth and the suite was perfect for our stay. Would book this place again!
Stayed 1 night in Jul 2022
Response from OnJ Team on 3 Aug 2022
Thank you Zareen for your review, for us is fulfilling to know you enjoyed your stay and want to come back again! We are looking forward to see you on your next trip to Lisbon! Best Regards

8/10 Good

Prashanta, Round Rock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in could have been better. Property had my information before but still did not provide access information beforehand. I had to knock on the door and waited under hot sun before someone opened the door. Outside was run down but inside was modern looking and clean, however AC was not cooling sufficiently. I did not get my free wine despite two reminders. At the time of checkout they offered the wine but it was not possible to carry in flight. Overall an okay property.
Stayed 2 nights in Jul 2022
Response from OnJ Team on 24 Jul 2022
Dear Prashanta, Thank you for taking the time to leave a review. For us is important in order to improve our services and make our guests' experience the best. We are sorry to know the check-in process was difficult for you, we are seeking new ways to make this process easier by providing enough information beforehand to the guests. On the other hand, we apologize for the wine issue, this was noted and we are working to improve our team communication on this matter. We hope that these problems have not been discouraging enough to ruin your stay and the enjoyment of your trip. Again, we appreciate your time, and we truly hope to see you again on your next trip to Lisbon. Kind Regards

10/10 Excellent

Randal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Incredible Brazilian breakfast lady!!! Awesome front desk….air conditioning set up w internet was clumsy sometimes hard to get going….rest was great!
Stayed 10 nights in Jun 2022
Response from OnJ team on 11 Jul 2022
Hello Randal, we are so glad you enjoyed your stay with us. We are hoping to see you on your next trip to Lisbon! Warm Regards

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort
Would stay here again
We were here only one night but loved our room
Stayed 1 night in Apr 2022
Response from Carine, OnJ Team on 18 May 2022
Thanks for the outstanding review Elaine! We look forward to your return.

10/10 Excellent

Kaserin

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

gerardo jose cantu

Stayed 7 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff were nice to deal with. However, very thin walls, you can hear your beighbours easily. We were woken both nights by the chap upstairs walking about his unit.
Stayed 2 nights in Nov 2021
Response from OnJ Team on 12 Nov 2021
Thank you Jose, your mention of the team is much appreciated and we will share your comments with them. Kind regards, OnJ Team

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, room comfort
Great 3-days
Excellent modern comfortable elegant interior in an old style building in the Old Town centre. Good distance to lots of locations. Great fast communication. Access first day seemed first complicated when we read it, but it wasn't. Absolutely easy access.
Stayed 3 nights in Jul 2021
Response from OnJ Team on 30 Jul 2021
I am thrilled to hear you had a great time Babak! See you again next time you visit Lisbon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very well equipped, Staffing is a big plus; very helpful and courteous
Stayed 1 night in May 2021
Response from OnJ Team on 23 Jun 2021
We really appreciate your kind words about our team and our apartment! We look forward to your next visit! Kind regards,

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Super stay! Incredibly friendly staff and great room, we could even bring our little dog. Will come again!
Stayed 1 night in Nov 2020
Response from Jonás Romero on 16 Nov 2020
Thank you for your kind review, Andrea! We sure hope to see you all again in Lisbon, including your four-leg friend ;)! Kind regards, OnJ Team.

10/10 Excellent

Herberth

Travelled with family
Liked: Cleanliness, room comfort
Beautiful & Trendy Stay
Beautiful, spacious and comfortable apartment-style room. Located in a favorable area of Lisbon, accessible to many major touristic points and great restaurants. We loved our stay and look forward to going back soon!
Stayed 1 night in Oct 2020