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Lakeside Haydock Hotel, St Helens

2.5 star property
Travelers find a peaceful retreat by the lake at this comfortable hotel, where they can relax in well-appointed rooms while staying connected with WiFi access

Choose dates to view prices

OYO Lakeside Haydock Hotel in St Helens offers a quiet escape with calming water views. Guests enjoy practical amenities like public WiFi, free self-parking, 24/7 front desk service, and smoke-free premises.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family of 3 Room

Standard Family of 3 Room

Standard Family of 3 Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Accessible Double Room

Individually decorated, individually furnished, desk

Accessible Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Individually decorated, individually furnished, desk

Standard Quadruple Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

St Helens is home to Lakeside Haydock Hotel, St Helens. Cavern Club and Theatre Royal are cultural highlights, and travellers looking to shop may want to visit Liverpool ONE and Golden Square Shopping Center. Check out an event or a game at Anfield Stadium, and consider making time for Knowsley Safari Park, a top attraction not to be missed. Visit our St Helens travel guide
Map
Garswood Old Road, Manchester, St Helens, England, WA11 7LX

Getting around

  • St Helens Central Station
    5 min drive
  • Liverpool (LPL-John Lennon)
    32 min drive

Restaurants

  • Turks Head
    4 min drive
  • Greggs
    4 min drive
  • The Courtyard
    2 min drive
  • Charlie Chan's Oriental Express
    4 min drive
  • Hong Sing
    4 min drive

About this property

Lakeside Haydock Hotel, St Helens

Property highlights
Lakeside Haydock Hotel, St Helens provides everything that you need. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Breakfast (surcharge), smoke-free property and a 24-hour front desk
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with digital channels
  • Free infant beds, heating and daily housekeeping

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 for adults and GBP 10.95 for children
  • A bar/lounge

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 4.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

OYO Lakeside St Helens
OYO Lakeside Haydock Hotel St Helens
Lakeside Haydock Hotel, St Helens Hotel
Lakeside Haydock Hotel, St Helens St Helens
Lakeside Haydock Hotel, St Helens Hotel St Helens

Frequently asked questions

Is Lakeside Haydock Hotel, St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lakeside Haydock Hotel, St Helens?

Self-parking is free at this property.

What time is check-in at Lakeside Haydock Hotel, St Helens?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Lakeside Haydock Hotel, St Helens?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lakeside Haydock Hotel, St Helens located?

Situated in St Helens, this hotel is 2.1 mi (3.3 km) from Theatre Royal and within 6 miles (10 km) of Dream and Sherdley Park. Haydock Park Racecourse and Haydock Racecourse are also within 6 miles (10 km).

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Reviews

Lakeside Haydock Hotel, St Helens Reviews

7.4

Good

7.6

Cleanliness

6.6

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 23 out of 73 reviews
Rating 8 - Good. 28 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 12 out of 73 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception

Comfortable stay ... only problem was that the confirmation email was misleading!! There is a manned reception so no need to call to make arrangements as in email!!
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable

The hotel cancelled my booking the night before I was supposed to come and stay and then still charged me the full price even though I was to pay on arrival + I didn’t actually go to the hotel
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t use OYO ever

Booked her weeks in advance. 24 hours before I was due to arrive I was moved to an OYO miles away in Warrington. Shambolic organiasation. New place was a dump. No reason given, no attempt to apologise. Absolutely joke
Stayed 1 night in Sep 2021
Verified

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable

I found many positives in staying at OYO Lakeside Hotel. Clean. Comfortable. Good bathroom. the only criticism I have is the noise from other rooms. Sadly I could hear people opening and closing their doors and the sound of people walking about overhead. This really spoiled an otherwise excellent stay.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Adelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities

God bless the receptionist, the hotel needs her.

Very friendly and efficient receptionist. No TV aerial cable in room. Promptly replaced by reception. Smell from sewers in bathroom. Loose toilet seat and tap on wash basin. Toilet paper so cheap your finger go through. No soap provided. Used towel in bathroom and only 1 clean one provided. Dirty cup mark on bedside table in covid period! Bathroom waste bin not empty. No waste bin in room. Insufficiently thick pillows and only 1 each. Having frequently stayed in similar price and cheaper hotels throughout Europe I can say this is the worst.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff

Stay was great we went to see Sir Tom Jones in Haydock and Chris the lovely lady on reception was extremely helpful as I hadn’t printed my tickets out and she very kindly did them for me she also helped a few other guests with taxis etc lovely lady
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom Jones

The staff were friendly and I even won a bottle of wine on a scratch card as they were celebrating 2years open . Would defiantly go back 😀
Stayed 1 night in Aug 2021
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Premier Inn rebranded just the same pnly cheaper
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Room was smelly

Room smelt of stale cigarette smoke and had tainted the carpet, curtains and soft furnishings. I reported this on first evening was given an air freshener but problem was not solved so went out and got some fabreeze which helped a little. But should have been up to me to sort. Bed was comfortable and clean however and staff were friendly.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!!

Whilst travelling to the hotel which was a seven hour drive, I received a phone call to inform myself and my friends the rooms where no longer available over the weekend. The gentleman who spoke to me was rude and gave no reason to this. Our journey up was then ruined by trying to book an alternative hotel which cost a total of £750 for two rooms. I am absolutely disgusted in the service and will not be looking to stay in this chain again. DO NOT BOOK IT!!
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

On site parking. Room clean and a good size. Went as a family of 4 (2 adults 2 children) good facilities beds so comfortable. Quiet. Polite staff. Would recommend
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Neil

Disliked: Staff & service

Oyo Hotel

It's the worse experience I've ever had got there with family only to find my reservation had been cancelled by the hotel disgusting
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Carole

Disliked: Property conditions & facilities

Stale Smell

The hotel is tired and needs a refurb. There are stains on carpets and chairs in the rooms and the rooms and corridors smell of stale cigarettes. The rooms were clean, but just dated and tired. The bed was large and comfy and the sheets were clean. No soap in the dispensers in the bathroom either...luckily we'd brought our own! The staff, however, were lovely, and very friendly. But we wouldn't stay here again due to the bad stale cigarette smell.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave my room away leaving me stranded with two children. Blaming me for cancelling the booking. Not helpful at all no hotels in area free, so had no option to drive a further 4 hours late at night to get home. Not impressed at all.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Kulwnat Pal

Disliked: Cleanliness, staff & service, room comfort
No toilet roll in the bathroom. Total cleanliness of the place 0. Cobwebs on the windows in the stairs. No handle on the our door. No lock in the bathroom. Stains on the curtains and the mirror. Could do with total clean and paint But staff were great 10/10
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Stay away

Parts of hotel appeared to be housing emergency accom for local people. Lots of shouting inside and outside. Constant smell of young people smoking substances coming up through windows. Corridors smelt dirty.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Since the hotel as switched to OYO the property has deteriated and is in need of a full docoration, and refurb. Staff are courtious and helpful. There appears to be long term residents in some rooms.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pleasant 1 night stay

Very friendly and helpful receptionist. Hotel is slightly dated but it is perfectly in line with the cost.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Give it a miss

The staff were brilliant couldn’t fault them. Room wasn’t cleaned very well but the bed was comfy. A few undesirables were staying,causing trouble screaming and shouting outside. Even abusing a taxi man. The place is not so bad but won’t be staying again as since found out the homeless,people coming out of prison etc are housed there. Didn’t feel very safe. Shame
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Room comfort

1 night stay

Comfortable bed and good size room. Room was clean. Corridors were filthy and reception not that friendly
Stayed 1 night in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
A budget hotel. So I set my expectation low. But lower them more. Stale smoke smell in the room. Shower not working and no plug for the bath. Paper thin walls so you heard every door on the corridor open and close. Quiet time after 10 was a joke. It was 3 am before the party in one room.stopped.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Not too shabby

I was left homeless and this was the cheapest hotel that I could find. I was concerned about whag state the hotel was going to be but undet the circumstances, I can't fault it really. I was given the wrong room type on arrival but the guys on reception sorted this for me in seconds. Very helpful and friendly staff. And considering the price the room was fine. The beds where comfortable, nice view of the Dam from the back, spacious. Only thing that maybe bothered me was the amount of noise in a morning and night. But that was to be expected and the least of my worries tbh. If I was to become homeless again 😅🙃 I would come back here.
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

graham

Disliked: Cleanliness

Overnight in St Helen’s Won’t Stay Again

Hotel was ok. Room has a peculiar smell of tobacco looked like someone’s had a crafty cig out of the window, unfortunately toilet seat broken and vomit stain on carpet was quite off putting Very loud guests shouting and doors banging all night and that was on a Monday!! A pity because it could be a good place as it’s right next to a nature reserve but looks to have lost its way since its Premier Inn days, Good point it’s next to a major road link.
Stayed 1 night in Apr 2021