Panoramic Double Room, Balcony, Lake View

Reviews of Hotel DU LAC Locarno

3 out of 5
Hotel DU LAC Locarno
Via Ramogna 3, Locarno, Ti

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 369 reviews" "
Rating 8 - Good. 137 out of 369 reviews" "
Rating 6 - Okay. 20 out of 369 reviews" "
Rating 4 - Poor. 4 out of 369 reviews" "
Rating 2 - Terrible. 0 out of 369 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2024

10/10 Excellent

GREGORY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to plaza for restaurants and shopping. Locarno is the best kep secret in switzerland….all Italian with little english but we had no problem
Stayed 2 nights in Nov 2023
Response from Gabriella/Rezeption on 29 Nov 2023
Thanks for the great review.It was a pleasure having you as our guests.Best wishes

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
A fabulous stay. The location is terrific, the room.comfortable and the staff is grrat. We particularly enjoyed and appreciated Gabriella
Stayed 4 nights in Sep 2023
Response from Gabriella/Rezeption on 14 Oct 2023
Dear Sharon,Thank you for your feedback! We have been very happy to have you as our guests! Best regards,

8/10 Good

PAULA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK to good stay
Our stay was OK to good. I am upset about the strict enforcement of the cancellation rules. The hotel would not accept dogs and we realized this too late, having to pay for one night even though we had two other rooms booked for two nights. The best of the hotel is the nice and friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Building architecture and location is excellent. Quiet although in centre of town.
Stayed 2 nights in Jun 2023
Response from Gabriella/Rezeption on 8 Jul 2023
Thank you for your Feedback!We have been very happy to have you as our guests!Hope to see you again soon here in Locarno.Best regards

10/10 Excellent

MaryAnn

Liked: Staff & service, amenities, property conditions & facilities
I had a great view of the lake from my room and balcony
Stayed 2 nights in Apr 2023
Response from Gabriella/Rezeption on 20 Apr 2023
Thanks for the review. Your opinion is very important to us.We wish you a good day

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope yo use again
Wonderful welcome efficient check in and check out new rooms very pleasant although the larger double bed reduces the walk around space Great location
Stayed 2 nights in Mar 2023
Response from Gabriella/Rezeption on 9 Apr 2023
Dear Mr. Paul,Thank you for your excellent review, your opinion is very important to us.Best Regards

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central Locarno
Best location in Locarno. Great hotel very close to the train station walk out the door into boutique shopping. 100m to the lake front with boats and cafes on the left. 100m along shops to the Grand Piazza on your right. Could not have asked for a more friendly helpful staff. Breakfast was high quality and cleanliness top rate. We are so happy we chose to stay here and would choose this hotel again.
Stayed 2 nights in Nov 2022
Response from Nadia Casparis on 27 Nov 2022
Thank you for your great feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for the train station. Good breakfast. The street/alley on our side of the hotel was very noisy throughout the night. The hotel needs to get the police to monitor this area between midnight and 6:00 am
Stayed 3 nights in Sep 2022
Response from Nadia Casparis on 20 Nov 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of everything!
Our stay in Locarno Hotel Du Lac was too short. We were given Ticino tickets to travel by bus for free to the Ticino area. The breakfast muesli was excellent and the breakfast room terrace just lovely. Hotel is easy walking distance to train station. Also close to the lake and the central piazza. Staff very friendly multi-lingual and helpful. Excellent place to stay!
Stayed 2 nights in Aug 2022
Response from Team Hotel du Lac on 21 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Team Hotel du Lac on 10 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

10/10 Excellent

Heidi Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delighted to stay in such a comfortable and quiet hotel right in the center of Locarno, just a few minutes walking distance from the train station and from the lakeshore. The staff was quite friendly and helpful, the property is beautifully maintained, and the breakfast sumptuous. Our streetside room was comfortable, with plenty of room for our clothes and luggage; nice bath space, too. We were there during a festival, which was audible, but not too troublesome -- we put down the blinds and slept quite well. And the Ticino Ticket was a great bonus! All in all, a perfect stay and no hesitation in recommending it.
Stayed 4 nights in Jul 2022
Response from Team Hotel du Lac on 10 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very well located, had nice, clean rooms, and breakfast on the terrace was lovely.
Stayed 1 night in Jul 2022
Response from Team Hotel du Lac on 10 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

6/10 Okay

Barbara

Stayed 2 nights in Jun 2022
Response from Team Hotel du Lac on 10 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

10/10 Excellent

Visalachy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that Hotel DU LAC was so close to the train station and well situated
Stayed 2 nights in Jun 2022
Response from Team Hotel du Lac on 10 Aug 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

10/10 Excellent

dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Great value hotel, no restarting but a super breakfast, brilliant staff, room with a view and balcony with more than enough restaurants within a 10 minute walk. We will return and more than likely stay at Hotel Du Lac
Stayed 3 nights in Jun 2022
Response from Team Hotel du Lac on 12 Jun 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

6/10 Okay

Georgia

Liked: Cleanliness, staff & service, room comfort
The location of the hotel was very good. Also the rooms were spacious. It is a rather old building, renovated. Breakfast was average due to lack of variety, only few options available. The air conditioning was problematic and the temperatures at the period of our travel.
Stayed 2 nights in May 2022
Response from Team Hotel du Lac on 12 Jun 2022
Thank you for your feedback! We have been very happy to have you as our guests! Best regards, Team Hotel du Lac Locarno

8/10 Good

Khatira

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2022
Response from Team Hotel du Lac on 26 May 2022
Thank you for your feedback and your stay! We hope to have you another time as our guests! Best regards

8/10 Good

zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, with a good location - close but not to close to town.
Stayed 4 nights in Jul 2021
Response from Team Hotel du Lac on 18 Jul 2021
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Hotel du Lac on 12 May 2021
Grazie für Ihre tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse aus Locarno

8/10 Good

Yannik

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2020
Response from Nadia Casparis on 10 Nov 2020
Grazie für Ihre Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse Team Hotel Garni du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with a good location
The hotel is close to the train station, the town centre and the lake. The lido is only a short lake side walk away. The rooms are comfortable. The breakfast was good and it was a pleasure to eat it on the large terrace.
Stayed 1 night in Sep 2020
Response from Nadia Casparis on 13 Oct 2020
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Southern Switzerland
Very good hotel in the heart of Locarno. Excellent service and breakfast. We enjoyed our stay very much.
Stayed 3 nights in Sep 2020
Response from Nadia Casparis on 13 Oct 2020
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Nadia Casparis on 8 Jul 2020
Grazie für die tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse Team Hotel Garni du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Close to everything that matters, and equipped to give a pleasant stay
Stayed 2 nights in May 2020
Response from Hotel Du Lac on 4 Jun 2020
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically agreeable, convenient location close to lake, train station and central plaza of the old city.
Stayed 1 night in Jan 2020
Response from Nadia Casparis on 19 Jan 2020
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing helpful staff Great location Just wish I visited in the summer The Christmas concert series was a blast
Stayed 1 night in Dec 2019
Response from Nadia Casparis on 13 Dec 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet, very very clean and a great welcome. Great staff thanks
Stayed 2 nights in Nov 2019
Response from Nadia Casparis on 13 Dec 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Amazing
Stayed 3 nights in Oct 2019
Response from Nadia Casparis on 24 Oct 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Sam, Palo Alto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located. The staff was super helpful. A great place to stay.
Stayed 4 nights in Sep 2019
Response from Nadia Casparis on 6 Oct 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
One night with family
We kept the (noisy) air con on all night but were unable to bring the room down to a comfortable temperature (4th floor). Other than that, very nice hotel and friendly staff.
Stayed 1 night in Jun 2019
Response from Nadia Casparis on 13 Jun 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer
I had a GREAT 2 nights at Hotel DU LAC, I really wish I could have stayed longer. The room was small but cozy, clean, quiet, and comfortable. And the view of the lake made the price a bargain. The front desk staff could not have been more friendly and helpful. The breakfast wasn’t extensive but still good and free. And the deals on transportation and other tourist attractions were a nice bonus. Although Locarno is nice, I highly recommend taking the free 20 minute bus ride to Ascona. It is stunning and authentic.
Stayed 2 nights in May 2019
Response from Nadia Casparis on 16 May 2019
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, perfect location in the center and really close to the lake.
Stayed 2 nights in Apr 2019
Response from Nadia Casparis on 3 May 2019
Grazie für Ihre tolle Bewertung! Es freut uns, dass Sie sich bei uns wieder wohlgefühlt haben. Bisauf ein anderes Mal!! Freundliche Grüsse Team Hotel Garni du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Nadia Casparis on 6 Apr 2019
Buongiorno! Thank you very much for your super rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Du Lac Locarno

10/10 Excellent

Pat, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to Lake and visible if you are on upper floors. Most European hotels are smaller than North American but the family room was actually a good sized dual room experience. Fridges in the room were great as well as complimentary water and breakfast included was good. Wish breakfast had warm food options but selection was still good. Would love to visit the hotel again and they provide free public transportation if you tell them you need it. Great place, great location and good prices if it is discounted as full ticket price is a little steep. I hope to be back again.
Stayed 2 nights in Nov 2018
Response from Nadia Casparis on 15 Nov 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Marianne, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room small but clean well equipped and had lake view. Breakfast super and restaurants nearby for evening meals. Staff pleasant and helpful. I would stay again.
Stayed 4 nights in Nov 2018
Response from Nadia Casparis on 15 Nov 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Andy, Locarno, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and beautiful location. Close to the lake and also the train station.
Stayed 1 night in Nov 2018
Response from Nadia Casparis on 6 Nov 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Nadia Casparis on 26 Oct 2018
Grazie für die tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse Team Hotel Garni du Lac

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Nadia Casparis on 26 Oct 2018
Grazie für die tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse Team Hotel Garni du Lac

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Nadia Casparis on 22 Sept 2018
Grazie für die tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Bis bald !! Freundliche Grüsse Team Hotel Garni du Lac

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2018
Response from Nadia Casparis on 13 Sept 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Locarno.
Great hotel , close to station, funicular and wharf. Lake view room with balcony was nice. Breakfast good and could use outside terrace. Guest long area too. Staff helpful. Close to all sights and shops.
Stayed 2 nights in Sep 2018
Response from Nadia Casparis on 8 Sept 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
A fine spot
The staff was very friendly. Hotel said it had AC but it didn’t work very well. Beds we’re hard. Good central location though Locarno doesn’t have much by way of culture. Totally fine for a pass through night.
Stayed 1 night in Jul 2018
Response from Nadia Casparis on 14 Aug 2018
Dear Julia, Thank you for your rating. Sorry that the AC didn't work very well. Locarno has a lot of culture and a lot of great well know events like the Film Festival and Moon and Stars. Kindest regards, Team Hotel Du Lac

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent location Room comfortable but small We were in summer time and had to use air condition which unfortunately was very noisy Breakfast was fair although missing some greens tomatoes or concumbers etc...Open air terrace is nice Staff was pleasant and helpful By Swiss standards, price is correct
Stayed 7 nights in Jun 2018
Response from Nadia Casparis on 29 Jun 2018
Buongiono! Thank you very much for your nice rating; hope to see you again soon here in Ronco! Kindest regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel du Lac
We spent nine nights at Hotel du Lac and used it as a home base to explore the surrounding area. We found the hotel to be clean and comfortable with a good free breakfast buffet. The mattress was not as comfortable as we would have liked but was acceptable. The location is very central in Locarno and within a few minutes walk to the water front, train station, bus stops, and many restaurants and cafes. The downside is that it can get a bit noisy at night.
Response from Nadia on 29 Apr 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

Beau Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Wonderful hotel that was very clean and very inviting. We had minor issues finding parking at first, but once we discovered where to park it was great. Typical European breakfast in a nice dining room. Everyone at this Hotel was extremely polite.
Response from Nadia Casparis on 8 Mar 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Guido Casparis & Team Hotel Garni Du Lac

10/10 Excellent

Elnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
good location, good service, good price, and clean If I go to Locarno again, I will stay at this hotel.
Stayed 1 night in Feb 2018
Response from Nadia Casparis on 18 Feb 2018
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Team Hotel Garni Du Lac

10/10 Excellent

lili, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Alpine comfort
Beautiful hotel, great history, easy to walk to the lake, the funicular and the Piazza Grande
Stayed 4 nights in Oct 2017
Response from Nadia Casparis on 16 Nov 2017
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards

10/10 Excellent

Dq, Cambridgeshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime in every respect
Location, style and staff. From arrival to departure we were provided with a first class service. The Hotel is a part of Locarno's history and provides an excellent service. All the staff were helpful, polite and cheerfull. We would not hesitate in recommending this hotel to anyone.
Stayed 7 nights in Sep 2017
Response from Nadia Casparis on 16 Nov 2017
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards

10/10 Excellent

Suat Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We like the location of the hotel. It is very close to the railway station, the lake and also Piazza Grande. We can see the lake from our room. The room is not large but it is nicely furnished with modern decor.
Buongiorno! Thank you very much for your nice rating; hope to see you again soon here in Locarno! Kindest regards Guido Casparis & Team Hotel Garni Du Lac