Hampton by Hilton London City, near Tower Bridge, offers a practical urban retreat with in-room WiFi, 24-hour gym, and bar. Guests praise the helpful staff, convenient location, and dry cleaning services.
Located in Shoreditch, a neighbourhood in London, Hampton by Hilton London City is near a metro station. Tower of London and Tower Bridge are notable landmarks and London Eye is a popular local attraction. Looking to enjoy an event or a match? See what's going on at ExCeL Exhibition Centre or O2 Arena. Visit our London travel guide
12-20 Osborn Street, London, England, E1 6TE
What's nearby
Brick Lane
2 min walk - 0.2 km
East London Mosque
4 min walk - 0.4 km
Liverpool Street
9 min walk - 0.8 km
Tower of London
12 min walk - 1.0 km
Tower Bridge
18 min walk - 1.5 km
Getting around
Aldgate East Station
3 min walk
Fenchurch Street Station
12 min walk
London (LCY-London City)
24 min drive
Restaurants
Exmouth Coffee
1 min walk
Burger King
2 min walk
Pocketsquare Skyline Bar and Terrace
2 min walk
Starbucks
3 min walk
The Castle
3 min walk
About this property
Hampton by Hilton London City
Upscale hotel remodelled in 2023 and located near Tower Bridge
Located close to Tower of London and London Bridge, Hampton by Hilton London City provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
A front desk safe, luggage storage and a vending machine
Multilingual staff, a lift and a 24-hour front desk
Smoke-free property
Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 129 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with showers and free toiletries
55-inch TVs with digital channels
Fridges, free tea bags/instant coffee and electric kettles
Awards and affiliations
Eco-certified property
This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Programme – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli
Things to do
24-hour gym
Family friendly
In-room cot
In-room refrigerator
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift
More
1 building
6 floors
Built in 1997
Fireplace in lobby
Renovated entire property - May 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
55-inch TV with digital channels
Food and drink
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London
Frequently asked questions
Is Hampton by Hilton London City pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hampton by Hilton London City?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 29 Mar 2026 start from €117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hampton by Hilton London City?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hampton by Hilton London City?
Checkout is at 11 AM. Late check-out is available for a fee.
Where is Hampton by Hilton London City located?
Located in Shoreditch, this hotel is within 1 mi (2 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 mi (5 km). Aldgate East Station is only a 3-minute walk and Aldgate Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hampton by Hilton London City Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Arrived at the Hotel at 12:20 with a view to dropping our bags off and checking in later, but was pleased to be advised we could check in and at no extra cost. Room was clean and spacious, breakfast had a good selection, although no fried eggs ☹️ and the coffee out of the machine, I used was cold, however, no doubt if I’d bought it to the staff attention I’m sure they’d have sorted it. Also, breakfast was available until 11:00 a.m…would definitely stay there again
Lovely room and furnishings and public areas easy on the eye and relaxing
Excellent staff though my partner felt was service a bit too deferential
Very impressed by Hampton Hilton
Room was spotlesly clean, shower was huge, bed was comfortable, TV was massive.
Great choice for the complimentary breakfast.
All of the staff members with whom I interacted were a delight. Faultlessly helpful, and cheerful.
Spacious room compared to other hotels in London. Modern and comfortable.
Kenneth
Stayed 2 nights in Nov 2025
10/10 Excellent
ELIZABETH
16 Nov 2025
Liked: Cleanliness, staff & service, amenities
The whole experience was great. Lovely clean room, ver friendly, helpful staff. Breakfast although busy , had everything and more you needed. Haris the chap that cleaned n cleared our breakfast table was so nice and friendly. Great stay.
ELIZABETH
Stayed 1 night in Nov 2025
10/10 Excellent
Barry
21 Sept 2025
Liked: Amenities
Just a fantastic place, full of friendly people.
Barry
Stayed 4 nights in Sep 2025
10/10 Excellent
Geoffrey
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Hotel was very nice and clean. Prompt service with a minor TV problem
Clean room, great breakfast, good location easy to get to public transportation. Check in was quick and easy, No complaints. Would definitely stay here again.
The room is very clean. I especially like the bedding that is so clean and comfortable. Thinking about come and stay again next time for it's convenient location to those famous bridges.