Eden Plaza Kensington

Property class: 3

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Located close to Natural History Museum and Hyde Park, Eden Plaza Kensington provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

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Showing 10 of 10 rooms

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Standard Single Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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Room

City Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Economy Single Room, 1 Single Bed, No Windows

Room

Economy Single Room, 1 Single Bed, No Windows

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

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Room

Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed
  • Free wired internet

View all photos for Quadruple Room, Multiple Beds

Room

Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free wired internet

View all photos for Small Double Room, 1 Large Single Bed

Room

Small Double Room, 1 Large Single Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for City Double Room, 1 Double Bed

Room

City Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room, 1 Double Bed

Room

Executive Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Twin Room, 2 Single Beds

Room

Executive Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in London City Centre, a neighbourhood in London, Eden Plaza Kensington is near the airport and near a metro station. Notable landmarks in the area include Buckingham Palace and Oxford Street, and travellers wishing to experience a bit of culture can try Natural History Museum. Enjoy an event or a match at Stamford Bridge Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
Map
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    1 min walk - 0.1 km
  • A grand hall with high vaulted ceilings, arched windows, and a central staircase.
    Natural History Museum
    4 min walk - 0.4 km
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    4 min walk - 0.4 km
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    9 min walk - 0.8 km
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    13 min walk - 1.2 km

Getting around

  • West Brompton Station
    3 min drive
  • Gloucester Road Underground Station
    3 min walk
  • London (LCY-London City)
    66 min drive

Restaurants

  • Fait Maison
    5 min walk
  • The Stanhope Arms
    4 min walk
  • Burger King
    4 min walk
  • Starbucks
    3 min walk
  • Caffè Nero
    5 min walk

About this property

Eden Plaza Kensington

  • Hotel near Natural History Museum
  • Located close to Hyde Park and Stamford Bridge Stadium, Eden Plaza Kensington provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • Bike parking, tour/ticket information and smoke-free property
    • A computer station, concierge services and coffee/tea in reception
  • Room features
  • All 80 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • 22-inch LED TVs with cable channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Is Eden Plaza Kensington pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eden Plaza Kensington?

Limited spots are available.

What time is check-in at Eden Plaza Kensington?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eden Plaza Kensington?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Does Eden Plaza Kensington provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 99 per vehicle applies.

Where is Eden Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum and Hyde Park. Olympia Events and Stamford Bridge Stadium are also within 2 mi (3 km). Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eden Plaza Kensington Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 240 out of 892 reviews
Rating 8 - Good. 400 out of 892 reviews
Rating 6 - Okay. 164 out of 892 reviews
Rating 4 - Poor. 54 out of 892 reviews
Rating 2 - Terrible. 34 out of 892 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

not bad
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Outside
Bed
Lobby
Lobby
Stayed 18 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good London Hotel

As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front of house staff and location is great. Would stay again.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

My Stay at Eden Plaza Kensington

From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

beware of tiny family rooms

Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Very small room but clean and in a great position
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Great location.

Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and nice
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good no frill and no bar because of COVID but clean and comfortable
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attitude to welcome guests.
Stayed 9 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

worst hotel ever

staff attitude was bad, bed is super soft and uncomfortable, the view is bad
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Great location for tourists

An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
Stayed 9 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness
It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools.
Stayed 13 nights in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Room was too hot and couldn't control air con

Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Disliked: Room comfort

Noiser than expected.

This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper. The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small. The receptionists were friendly, polite and professional.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Breakfast should be available.
Stayed 4 nights in May 2021