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Great St Helen Hotel

4.0 star property
Travelers find comfort and tranquility at this upscale London hotel while their bags stay secure as they explore nearby landmarks like London Bridge

Choose dates to view prices

Great St Helen Hotel provides a refined retreat in central London, just a short walk from Tower Bridge. Guests connect to WiFi throughout public areas, take advantage of secure luggage storage, and appreciate the attentive service from the 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for City Double Room

A hotel room with a large bed, a headboard with a geometric pattern, a mirror, and a door.

City Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Inside Double

A neatly made bed with a remote control, a rolled towel, and patterned pillows.

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Lower Ground

A hotel room with a bed, a chair, a window, and a radiator.

Double Lower Ground

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Located in London City Centre, a neighbourhood in London, Great St Helen Hotel is near a metro station. Liverpool Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore River Thames and Russell Square. London Eye and Sky Garden are not to be missed. Visit our London travel guide
Map
36 Great St. Helens, London, England, EC3A 6AP

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 km
  • A historic building with clock towers and arched windows at night.
    Liverpool Street
    3 min walk - 0.3 km
  • A modern glass dome skyscraper with a triangular base, surrounded by a dense urban cityscape with various high-rise buildings.
    The Gherkin
    3 min walk - 0.3 km
  • A large glass structure with a view of a tall building.
    Sky Garden
    6 min walk - 0.5 km
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    11 min walk - 0.9 km

Getting around

  • Liverpool Street Station
    5 min walk
  • Liverpool Street Underground Station
    5 min walk
  • London (LCY-London City)
    33 min drive

Restaurants

  • Urban Baristas
    2 min walk
  • JOE & THE JUICE
    1 min walk
  • Black Sheep Coffee
    2 min walk
  • Caffè Nero
    3 min walk
  • Broadleaf
    2 min walk

About this property

Great St Helen Hotel

  • Upscale hotel near Liverpool Street
  • Close to London Bridge and Tower of London, Great St Helen Hotel provides amenities such as a business centre. Guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Luggage storage, a 24-hour front desk and smoke-free property
    • A lift and a front desk safe
  • Room features
  • All guest rooms at Great St Helen Hotel feature perks, such as air conditioning, as well as amenities, such as free Internet and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, LED light bulbs and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Great St Helen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Great St Helen Hotel?

This hotel doesn't offer parking.

What time is check-in at Great St Helen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Great St Helen Hotel?

Checkout is at 10:30 AM.

Where is Great St Helen Hotel located?

Located in London City Centre, this hotel is within a 5-minute walk of The Gherkin and Liverpool Street. London Bridge and Sky Garden are also within 15 minutes. Liverpool Street Station is only a 5-minute walk and Liverpool Street Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Great St Helen Hotel Reviews

7.6

Good

8.6

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 128 reviews
Rating 8 - Good. 36 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 16 out of 128 reviews
Rating 2 - Terrible. 8 out of 128 reviews

Reviews

Verified

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay for an overnight business trip. Great location and well priced.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very close to Liverpool St station. Nice friendly staff
Stayed 1 night in Nov 2024
Verified

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotell located in central London. Very small rums. I had a rum without a window..
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Delwar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Stayed 1 night in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect had everything i needed for the night / clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
hotel great and surprisngly quiet given i was on the ground floor in one of the busiest roads in the city!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra
Stayed 1 night in Mar 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
……..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Welcome to Japan. I never do such a small hotel room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, cosy and nicely decorated at a great price.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a good location in city.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located… good price.
Stayed 1 night in Mar 2023