Great Cumberland Pl, Marylebone, London, England, W1H 7DL
Explore the area
Oxford Street1 min walk
Marble Arch1 min walk
Hyde Park3 min walk
London (LHR-Heathrow)41 min drive
Room options
About this area
London
Hard Rock Hotel London is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. The British Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Marble Arch. Check out an event or a game at O2 Arena, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes on foot.
Close to Marble Arch and Oxford Street, Hard Rock Hotel London provides shopping on site, dry cleaning/laundry services and a bar. The on-site restaurant, Hard Rock Cafe, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
English breakfast (surcharge), express check-out and multilingual staff
A lift, a 24-hour front desk and concierge services
A reception hall, luggage storage and a porter/bellboy
Guest reviews say great things about the helpful staff
Room features
All 900 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
Egyptian cotton sheets and free cots/infant beds
Bathrooms with designer toiletries and shower/bath combinations
Flat-screen TVs with digital channels
Wardrobes/cupboards, heating and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Height restrictions apply for on-site parking
Off-site parking within 1 mi (GBP 50 per day); discounts available; booking required
Food and drink
English breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Hard Rock Cafe
Lobby Bar
GMT Bar
Things to do
Fitness centre
Shopping
Family friendly
Free cots/infant beds
Laundry facilities
Conveniences
Lift
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for English breakfast: GBP 15 per person (approximately)
Off site parking fee: GBP 50 per day (1 mi away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hard Rock London
Hard Rock Hotel London Hotel
Hard Rock Hotel London London
Hard Rock Hotel London Hotel London
Frequently asked questions
Is Hard Rock Hotel London pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at ?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at on 20 Feb 2023 start from €275.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hard Rock Hotel London?
Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Hard Rock Hotel London?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hard Rock Hotel London located?
Located in London City Centre, this luxury hotel is steps away from Park Lane, Oxford Street and Marble Arch. Hyde Park and Piccadilly Circus are also within 2 miles (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.
Can I cancel my reservation for free at Hard Rock Hotel London and receive a full refund?
Yes, Hard Rock Hotel London offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel London cancellation policy on our site for more details about any exclusions or requirements.
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Our room was quite basic. When we arrived we had been put in an interconnecting room and the door was open. Despite numerous calls to Reception to ask for the door to be locked, it took quite some time for a member of staff to come. The room service menu was very limited (basically just burger and chips, and it wasn’t even that nice). Breakfast was absolutely packed. Lots of kids wandering around making a mess of the self-service food station. It was a bit of a shambles - we didn’t bother going again. I wouldn’t stay there again and if the kids were with us we wouldn’t take them there either.
Amazing location, amazing service, great rooms, wow breakfast served in Hard Rock Cafe. Room service was super cool (great recyclable boxes and arrived piping hot). Walking distance from Oxford circus and literally on top of Marble Arch tube station. Definitely will be back!
WARNING READ BEFORE BOOKING!!! - I booked Hard Rock Hotel London for four nights from 21 November 2022. After my first night on the second day at around midday I checked out because I needed to finish my stay early. I was told by the lady at the desk in the hotel that I would be paid a refund for the last two nights due to checking out early more than 24 hours in advance of those last two nights, and all that I needed to do was contact Expedia, through whom I had made the booking. She refused to give me an invoice when I asked for one and said she could not even see how much I paid for my booking. I contacted Expedia straight away upon check-out and requested my refund. On 25 November 2022 Expedia told me that they have not been able to obtain an approval from the property manager to waive the fee and that a refund therefore cannot be granted. I feel absolutely let down by the hotel and will never use this hotel again and now will have to go to the time and expense of litigation. I also felt that the lady to whom I spoke at the hotel was rude and abrupt when I asked for an invoice.