Great Cumberland Pl, Marylebone, London, England, W1H 7DL
Explore the area
Marble Arch1 min walk
Oxford Street11 min walk
Piccadilly Circus5 min drive
London (LHR-Heathrow)39 min drive
Room options
About this area
London
Hard Rock Hotel London is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. The British Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes on foot.
Located close to Hyde Park and Oxford Street, Hard Rock Hotel London provides shopping on site, dry cleaning/laundry services and a bar. The on-site restaurant, Hard Rock Cafe, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
English breakfast (surcharge), express check-out and a 24-hour front desk
A lift, luggage storage and a reception hall
Concierge services, multilingual staff and tour/ticket information
Guest reviews say great things about the breakfast and helpful staff
Room features
All 900 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
Egyptian cotton sheets and free cots/infant beds
Bathrooms with designer toiletries and shower/bath combinations
Flat-screen TVs with digital channels
Wardrobes/cupboards, heating and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Height restrictions apply for on-site parking
Off-site parking within 1 mi (GBP 50 per day); discounts available; booking required
Food and drink
English breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Hard Rock Cafe
Lobby Bar
GMT Bar
Things to do
Fitness centre
Shopping
Family friendly
Free cots/infant beds
Laundry facilities
Conveniences
Lift
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately GBP 15 per person
Off site parking fee: GBP 50 per day (1 mi away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hard Rock London
Hard Rock Hotel London Hotel
Hard Rock Hotel London London
Hard Rock Hotel London Hotel London
Frequently asked questions
Is Hard Rock Hotel London pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hard Rock Hotel London?
Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Hard Rock Hotel London?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hard Rock Hotel London located?
Located in London City Centre, this luxury hotel is steps away from Park Lane and Marble Arch. Oxford Street and Hyde Park are also within 1 mile (2 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were friendly but still learning about the hotel and facilities. The sports bar is open to the stage and surrounding areas and the staff in that area don't know how to operate the tvs.
Rooms are comfortable. Great location.
Es una pena que este hotel siga presentando el mismo problema a la hora de recibir a sus huéspedes. Después de viajar más de 8 horas todo viajero desea llegar lo más pronto posible a su habitación para asearse y reposar un rato cosa imposible con este hotel . Nuestro checking previsto para las 3:00 pm y tuvimos que esperar hasta las casi las 5:00 pm .. abusivo e irrespetuoso servicio
The staff was wonderful and the tube was right out their door making getting around so easy.
Dustin
Stayed 7 nights in May 2023
2/10 Terrible
Helen
Travelled with group
22 May 2023
Liked: Cleanliness
Sadly our room was not ready until gone 4pm. We had to get to the 02 by 6.30 for a show which we were then late as it takes over an hour to get there and had to get ready.
When we got to our room it had a cot in it which on a girls weekend was not a great start.
The room was not as advertised for 3 people, could not swing a cat in it.
Hotel was extremely busy and not enough staff. Although great location but would not stay again!
Helen
Stayed 1 night in May 2023
4/10 Poor
Elvyna
20 May 2023
Liked: Cleanliness
Disliked: Staff & service
We booked specifically because it was "The Hard Rock" for 2 nights. The hotel changed management after our 1st night to Cumberland. We will not be coming back to the Cumberland. Breakfast was served until 11 am, we arrived at 10:30, staff kept looking at us and cleaning the tables immediately next to us, repeatedly. Very obviously making it clear they wanted us to leave. Was actually quite disappointed with the whole experience.