Hard Rock Hotel London

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Egyptian cotton sheets, premium bedding, in-room safe
Classic Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Junior Suite Gold (Rock Royalty) | Egyptian cotton sheets, premium bedding, in-room safe

Overview of Hard Rock Hotel London

Hard Rock Hotel London

4.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Great Cumberland Pl, Marylebone, London, England, W1H 7DL

Explore the area

  • Popular LocationMarble Arch1 min walk
  • Popular LocationHyde Park3 min walk
  • Popular LocationPiccadilly Circus9 min drive
  • AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

About this area

London

Hard Rock Hotel London is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Marble Arch. London Eye and Natural History Museum are not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes on foot.

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Buckingham Palace - 3 min drive
  • Piccadilly Circus - 9 min drive
  • Royal Albert Hall - 10 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 14 min walk
  • Heathrow Airport (LHR) - 42 min drive

About this property

Hard Rock Hotel London

4.5-star luxury hotel near Hyde Park
Hard Rock Hotel London is located close to Marble Arch and Oxford Street, and provides shopping on site, dry cleaning/laundry services and a bar. The on-site restaurant, Hard Rock Cafe, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre.
Other perks include:
  • English breakfast (surcharge), luggage storage and a porter/bellboy
  • Express check-out, tour/ticket information and multilingual staff
  • Smoke-free property, a 24-hour front desk and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 900 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and Laptop workspace. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (GBP 50 per day); discounts available; booking required

Food and drink

  • English breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hard Rock Cafe
  • Lobby Bar
  • GMT Bar

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 15 per person (approximately)
  • Off site parking fee: GBP 50 per day (1 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hard Rock London
Hard Rock Hotel London Hotel
Hard Rock Hotel London London
Hard Rock Hotel London Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 503 out of 1000 reviews
5 - Excellent 50%
Rating 4 - Good. 247 out of 1000 reviews
4 - Good 25%
Rating 3 - Okay. 109 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 68 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 73 out of 1000 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 9 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. Right in the middle of the action in London.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with the family.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location off Oxford St. Small but fun and comfortable rooms. Live music and good breakfast included.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, we would use it again as a one night stay in London
Stayed 1 night in Jul 2022