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Holiday Inn London - Kensington High St., an IHG Hotel

Photo gallery for Holiday Inn London - Kensington High St., an IHG Hotel

Bar (on property)
Property amenity
Exterior
Suite, 1 Bedroom | In-room safe, iron/ironing board, rollaway beds, free WiFi
Coffee shop

Overview of Holiday Inn London - Kensington High St., an IHG Hotel

Holiday Inn London - Kensington High St., an IHG Hotel

4.0 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Wrights Lane, Kensington, London, England, W8 5SP

Explore the area

  • Popular LocationRoyal Albert Hall19 min walk
  • Popular LocationNatural History Museum3 min drive
  • Popular LocationHyde Park3 min drive
  • AirportLondon (LHR-Heathrow)27 min drive

Room options

About this area

London

Holiday Inn London - Kensington High St., an IHG Hotel is located in London City Centre, a neighbourhood in London, and is in a shopping district and near the airport. Kensington Palace and Royal Albert Hall are notable landmarks and Sky Garden is a popular local attraction. Olympia Conference and Exhibition Centre and Buckingham Palace are two other places to visit that come recommended. Guests love the hotel's quiet location.
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Map

What's nearby

  • Kensington Palace - 14 min walk
  • Olympia Conference and Exhibition Centre - 18 min walk
  • Royal Albert Hall - 19 min walk
  • Natural History Museum - 3 min drive
  • Hyde Park - 3 min drive

Getting around

  • High Street Kensington Station - 4 min walk
  • West Brompton Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • McDonald's - 4 min walk
  • Dishoom - 5 min walk
  • The Ivy Kensington Brasserie - 4 min walk
  • Sadaf Restaurant - 4 min walk
  • Orēe - 4 min walk

About this property

Holiday Inn London - Kensington High St., an IHG Hotel

4-star hotel near Hyde Park
Located close to Kensington Palace and Royal Albert Hall, Holiday Inn London - Kensington High St., an IHG Hotel provides a terrace, a cafe and a garden. Indulge in a body wrap, a Swedish massage and a body treatment at Imagine, the on-site spa. The on-site restaurant, Boulevard Restaurant, features international cuisine. Aerobics classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a ballroom and meeting rooms
  • Free newspapers, massage treatment rooms and coffee/tea in reception
  • Guest reviews say great things about the breakfast and quiet location
Room features
All 706 rooms offer comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 45 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Boulevard Restaurant
  • Starbucks
  • Lounge Bar

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St., an IHG Hotel Hotel
Holiday Inn London - Kensington High St., an IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St., an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn London - Kensington High St., an IHG Hotel?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St., an IHG Hotel on 11 Jun 2023 start from €165.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Kensington High St., an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Kensington High St., an IHG Hotel?

Self-parking is available for GBP 45 per day. Limited spots are available.

What time is check-in at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn London - Kensington High St., an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn London - Kensington High St., an IHG Hotel located?

Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

Holiday Inn London - Kensington High St., an IHG Hotel Reviews

Holiday Inn London - Kensington High St., an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1226 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 371 out of 1226 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 193 out of 1226 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 128 out of 1226 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 121 out of 1226 reviews" "
" "2 - Terrible 10%

8.0/10

Cleanliness

7.5/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Good overall but one lift out of action was a problem. Lift out of service for over a week
Stayed 3 nights in Jun 2023

2/10 Terrible

Jalal

Disliked: Staff & service, property conditions & facilities
The staff is totally inexperienced. I had to report to the receptionist three times as they could not understand that i already paid. I sent them payment confirmation three times as per request. although everday they woke me up at 8:00 am to ask aboit the same thing. They locked me out of the room, and i had to pay them again. Now i paid twice for the room, and waiting for refund. They simply ruined my experience . If I have the patience, i will sue them.
Stayed 4 nights in May 2023

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Close tube station, with 2 servicing lines of Circle and District. Ample dining choices in area. Bar drinks on the $$$ side, but you are in London. Good size room, decent size bathroom, but shower is small. Comfortable bed. Bathroom trash can was not emptied from previous occupants and hairs on floor behind bathroom door. But yes would stay again
Stayed 3 nights in May 2023

2/10 Terrible

Rosemary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Simplify disgusting! I have photos to demonstrate. Check in staff rude and ill prepared. Said no management staff available to hear my concerns. Only today as I checked out did I get a managers business card. Her response demonstrated the customer service acumen the brand is promoting. A big shrug of the shoulders. I am seeking a full refund. I have correspondence and photos. How would you like me to share them or will you private message me.
Stayed 8 nights in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!!!
Stayed 5 nights in May 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
I stayed there last year, and I could have stayed at a cheaper hotel, but had to stay there again.
Stayed 4 nights in May 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, well maintained property; comfortable beds; easy walk to the tube; great breakfast, and a wonderful selection of dinner options on property at reasonable prices.
Stayed 4 nights in May 2023

2/10 Terrible

William, Los Gatos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

Zahi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property ought to be shut down and totally renovated. It is worn and rooms close to the size of a prison cell. Furniture worse than any 3 star hotel. I Don’t recommend hotel at all
Stayed 4 nights in May 2023

10/10 Excellent

John, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service
Great location. The hotel was great. Rooms are on the small size with quite small bathrooms. However, this is London though and not too much time is spent in the room. Enough areas in bar and reception area to do some work if needed. One of the best breakfast buffets I have seen in a hotel. Friendly and very helpful staff. Will definitely be staying again and already recommending the hotel to friends and family
Stayed 5 nights in May 2023