Leonardo Royal Hotel London City - Tower of London

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Primary image
Indoor pool
Indoor pool
Indoor spa tub
Premium bedding, in-room safe, desk, blackout curtains

Overview of Leonardo Royal Hotel London City - Tower of London

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Leonardo Royal Hotel London City - Tower of London

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
8-14 Cooper's Row, London, England, EC3N 2BQ

Explore the area

  • Popular LocationTower of London8 min walk
  • Popular LocationTower Bridge9 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LHR-Heathrow)54 min drive

Choose dates to view prices

About this area

London

Leonardo Royal Hotel London City - Tower of London is located in London City Centre, a neighbourhood in London, and is near a metro station and on a river. Tower of London and Globe Theatre are cultural highlights, and some of the area's notable landmarks include Tower Bridge and St. Paul's Cathedral. Looking to enjoy an event or a match? See what's going on at Excel Exhibition Centre or O2 Arena. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Tower Hill Station is just steps away and Tower Gateway Station is 4 minutes on foot.

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 13 min walk
  • The Shard - 16 min walk
  • Borough Market - 18 min walk

Getting around

  • London Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • Heathrow Airport (LHR) - 54 min drive

About this property

Leonardo Royal Hotel London City - Tower of London

Riverside London hotel in London City Centre, walk to Tower of London
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 307 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include premium bedding and coffee makers.
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 46550.6 mi (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 20 per person (approximately)
  • Off site parking fee: GBP 56 per day (46550.6 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Grange
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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 468 out of 1029 reviews
5 - Excellent 45%
Rating 4 - Good. 318 out of 1029 reviews
4 - Good 31%
Rating 3 - Okay. 139 out of 1029 reviews
3 - Okay 14%
Rating 2 - Poor. 74 out of 1029 reviews
2 - Poor 7%
Rating 1 - Terrible. 30 out of 1029 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Really disappointed by our stay, we’ve submitted a complaint to the hotel and are waiting for a response. On arrival we were taken to the entrance for our ‘section’ of the hotel - at no point had we been told there are no lifts. There was seemingly no assistance with bags so we had to drag our luggage up 3 flights of stairs. The room itself was spacious and well presented. However the bed was on wheels and kept taking off across the room - perhaps it hadn’t had the right stoppers applied after cleaning? We looked but couldn’t stop it from moving. We had to rush out to a dinner reservation and on returning to the hotel wanted to shower. There was no hot water at all. Not even to wash hands in the sink. It still wasn’t fixed by the morning and the only response from staff was ‘we know it’s broken’. No apologies, no suggestions to help, nothing. We checked out very early to head home so we could shower. Given the pandemic I’m stunned this place didn’t at least offer to provide hand sanitiser but no, couldn’t even be bothered to do that. Overall an awful stay that left us angry. Definitely won’t be back and wouldn’t recommend.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was great the room was clean and stylish. check in and breakfast was also excellent,However,The bathroom door in our room did not fit properly and was very noisy when opening and shutting which woke us when one of us went toilet in the night.The other issue we had was there was a intermittent humming noise from the ceiling/air vent which sounded like a mobile phone vibrating on the table.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, comfortable bed. A visit to the pool is a must!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely come back next time. Absolutely satisfied.
Stayed 1 night in May 2022

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fancy property and fancy prices but many things were not working in the room. Staff warned but nothing was done to fix the issues. Sad cause the hotel itself is really nice.
Stayed 1 night in Apr 2022