Skip to main content

Sapphire Hotel

3.0 star property
Attentive staff creates a seamless London experience at this centrally located hotel where service rises above expectations

Choose dates to view prices

Located in the heart of London, Sapphire Hotel offers practical amenities like WiFi and 24/7 front desk service. Guests value the convenient lobby, helpful concierge, and luggage storage. Previous visitors consistently praise the staff's exceptional assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is €43
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

7.8 out of 10
Good
(48 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

You may also like

Bar (on property)

ibis London Barking

Gascoigne
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, 861 reviews
The price is €61
includes taxes & fees
18 Jan - 19 Jan
ibis London Barking
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Hammersmith, a neighbourhood in London, Sapphire Hotel is near the airport and near a metro station. Kensington High Street and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and Oxford Street. Don't miss out on a visit to London Eye. Guests appreciate the hotel's convenience for public transportation: Goldhawk Road Underground Station is 7 minutes on foot and Shepherd's Bush Underground Station is 7 minutes.
Visit our London travel guideOpens in a new window
Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Liz Cafe - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Thai Rice - ‬2 min walk

About this property

Sapphire Hotel

Hotel near Westfield London Shopping Centre
Located close to Kensington High Street and Royal Albert Hall, Sapphire Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Concierge services, a computer station and a TV in reception
  • Tour/ticket information, luggage storage and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Sapphire Hotel have amenities, such as free WiFi and desk chairs, in addition to safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Exterior
Wedgewood Hotel
  • Free Wi-Fi
  • Restaurant
  • 24/7 front desk
6.6 out of 10, 1,000 reviews
The price is €53
includes taxes & fees
28 Jan - 29 Jan
Wedgewood Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is Sapphire Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sapphire Hotel?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 18 Jan 2026 start from €42.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sapphire Hotel?

This hotel doesn't offer parking.

What time is check-in at Sapphire Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available from midnight to 1:30 AM for a fee of GBP 20.

What time is check-out at Sapphire Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability).

Where is Sapphire Hotel located?

Located in Hammersmith, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 mi (5 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sapphire Hotel Reviews

7.2

Good

7.2

Cleanliness

6.8

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 272 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 201 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 107 out of 1003 reviews

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean bathroom, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Rashid

Good location, clean room, friendly staff.
Stayed 4 nights in Dec 2025

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and housekeeping came daily which was helpful. Great location! Only thing that could have been better would to have been a garbage can in the room or bathroom. Would stay again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very basic and a nice bang for the pound. Nice staff and about a ten minute walk to two different Underground stations. Please note that it is a 15 minute Underground ride to where the main touristy London activities are, but the place is a lot more reasonably priced. I would definitely stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

mohamadrashid

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. One of the best sleep I had for long time
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Cozy place, good location and helpful staff. Really enjoyed the neighborhood
Stayed 3 nights in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very courteous and friendly. There was an issue with the room we were staying in so they immediately switched us. Our new room was just what we needed. Definitely recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very nice! The place was clean and cozy.
Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, but I booked The sapphire and was given a room at The Pearl. Some noise from the lobby.
Stayed 2 nights in Dec 2025

8/10 Good

Ibrahim

Liked: Cleanliness
Disliked: Amenities
Room was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 7 nights in Nov 2025

8/10 Good

Frank

Liked: Staff & service, amenities, property conditions & facilities
Very sceptical, having read some previous comments . A very good hotel for the price, room's are clean, staff very good ,couldn't be more helpful. Would definitely stay there again.
Stayed 2 nights in Nov 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were near the laundry rooms/deposit on the underground floor. The room wasn't really cleaned the days we were there. The bathroom was claustrophobic with no venting.
Stayed 5 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby! Excellent friendly staff!
Stayed 1 night in Oct 2025

6/10 Okay

theresa

Liked: Cleanliness, amenities, property conditions & facilities
Yes its just noisy but cleqn room.
Stayed 1 night in Nov 2025

6/10 Okay

Joaquin

Decent room for the price. Not super nice but a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Oct 2025

4/10 Poor

theresa

Liked: Cleanliness, amenities, property conditions & facilities
Noisy and staff not so nice
Stayed 1 night in Nov 2025

2/10 Terrible

Kieran

Disliked: Cleanliness, amenities, property conditions & facilities
rude
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Liked: Staff & service
Good for the price. Basic, no frills. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Muhammad Nouman Tayyab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

8/10 Good

Mariame

Liked: Staff & service, property conditions & facilities
Ldl
Stayed 7 nights in Oct 2025

8/10 Good

Dora-Manina

Liked: Cleanliness, staff & service
This is a nice hotel in a lovely neighbourhood. When we arrived late because of the tube strike the manager kindly waited for us to check us in.
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, lots of dining choices nearby, a small Sainsburys adjacent to the hotel, and very pleasant reception staff. Room could have been cleaner and looked a bit tired, but it's nothing that would put you off staying and is reflected in the price. Will stay there again next time I'm down that way.
Stayed 1 night in Sep 2025

2/10 Terrible

Ahmed

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty and smells horrible needs a lot more cleaning bed sheets weren’t changed after the last residents
Stayed 3 nights in Nov 2025