Located in London City Centre, a neighbourhood in London, The Lancaster Hotel is near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Consider Excel London for a night out, and don't miss Natural History Museum, a top local attraction. Visit our London travel guide
Close to Royal Albert Hall and Marble Arch, The Lancaster Hotel provides amenities such as a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), luggage storage and a lift
Smoke-free property, multilingual staff and tour/ticket information
A 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The Lancaster Hotel feature perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and room service.
How much does it cost to stay at The Lancaster Hotel?
As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at The Lancaster Hotel on 2 Nov 2026 start from €119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Lancaster Hotel?
This property doesn't offer parking.
What time is check-in at The Lancaster Hotel?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.
What time is check-out at The Lancaster Hotel?
Checkout is at noon.
Where is The Lancaster Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Royal Albert Hall and Oxford Street are also within 1 mile (2 km). Lancaster Gate Underground Station is 6 minutes by foot and Queensway Underground Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Lancaster Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had a couple issues with the room but the staff were great and even upgraded us. Can’t thank them enough , lovely people ! :)
Stayed 2 nights in Oct 2026
Verified review
6/10 Okay
Eric
21 Oct 2026
Liked: Staff & service
The property is an affordable stay in central London, but patrons should anticipate exactly that. It isn’t a luxury hotel. It’s a location to rest up overnight while you explore the city during the day. The food is okay - again what you’d expect from an affordable stay in one of the most expensive cities in the world. If you just want a place to put up your feet - it’s fine. Anticipate a cozy stay.
Stayed 8 nights in Oct 2026
Verified review
8/10 Good
Sydney
8 Sept 2026
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything was great the WiFi worked the ac was running. Lots of mirrors the room could use a clean but the beds were comfortable and clean. And a great location
Clean and spacious room. The lobby was clean and well decorated too. I enjoyed the location, my favorite in the city. Air conditioning was good. Staff was helpful during check-in. It’s close to bus and train. Hyde Park is nearby for a nice walk.
Great central hotel tucked away on uiey peaceful street yet close to tube, park nd shops. Thank you to really helpful man on reception. Overall excellent value and size of room for London. Would stay again.
The hotel is located in a beautiful area. It is outdated but very clean the bed is comfortable but there is no phone in the room. The guys in the reception Alec and the others, are super nice and accommodating. We won’t stay here again because the steps are too high and too many to get to the room. We are a healthy senior couple but this place is not for handicaps even with a lift.
Excellent location, cool room with air con, needed when it was 35C outside, nice breakfast, polite, helpful staff.
Stayed 2 nights in May 2026
Verified review
6/10 Okay
Denise
19 Sept 2026
Liked: Cleanliness, staff & service
The location was excellent. Room staff were friendly. Room was clean but safe wasn't working, the soap dispensers were almost empty and the bathroom sink was plugged when we arrived. Friends were charged for soap when they asked for extra.
Room was great for our 2 night stay. Big enough to accommodate 3 of us comfortably, great shower and air conditioning worked really well. Great transport options too.
Stayed 2 nights in Jun 2026
Verified review
6/10 Okay
Leanne
12 Jul 2026
Liked: Cleanliness, staff & service
Perfect location as we were attending BST Hyde park.
Hotel was clean although strangely packets of tea bags taped to the ceiling???!!!
Staff where excellent couldn't fault them very helpful.
Stayed 2 nights in Jul 2026
Verified review
6/10 Okay
Tabitha
4 Jul 2026
Liked: Staff & service
Disliked: Cleanliness
The location was great and the air conditioning worked perfectly (especially important during a heatwave). But they need to spend more time on cleaning the rooms (they were dirty).
Excellent size room for us 2 adults travelling with 2 children .. 2 double beds and a sofa in room . Bathroom was big great size shower and whole hotel was very clean. Staff on reception were excellent and we were able to leave our boys whilst exploring London.
This is a good hotel in a lovely area - only fault would be - during the hot weather the room needs air-con as the fan provided doesn't cool the room down at all.
Very clean room, nice new bathroom, great location.
Stayed 1 night in Mar 2026
Verified review
8/10 Good
Lori
10 Jul 2026
Liked: Cleanliness, staff & service, amenities
Hotel is in a great location, close to Paddington station, Hyde Park, restaurants and shops.We appreciated the air conditioning during the heat wave. Breakfast had lots of hot and cold options. Bed was comfortable and room had a small fridge. Staff were friendly and helpful. Only thing to note was building is old and room had old stained carpet and shower glass partition needed repair.
Lovely building and nice quiet area. Short walk to tube station, very easy to get too. Nice coffee shops close by. The room was tidy. Bed was comfortable and very spacious. Only things I would point out are kettle lid didn’t close properly, bathroom sink didn’t drain very fast and there were no spoons or wooden sticks to go alongside the coffee and tea facilities, so nothing to stir your beverage with, but these weren’t major issues. Air con worked well and the staff were lovely. Would stay again.
Great location - ten minutes walk to Paddington and the Heathrow Express, and far closer to underground stations and bus routes. There are several bars, restaurants and shops close by.
In the corner of a quiet residential square, so there's no street noise. The lobby is small but comfortable and there isn't a bar.
We were very happy with the English breakfast.
We opted for the superior double room which was a good size, the bed was comfortable, and the ensuite had a flexi-hose shower in the bath with strong water pressure. The air-conditioning was first class and vital for hot July days.
Nice hotel with very friendly staff. Everything was clean and aesthetically pleasing the only improvement I can say was that some carpets/curtains needed a replace as they looked like they had been previously stained, but they weren't bothersome to the experience. Very close to Paddington and Lancaster gate underground stations, and very close to Hyde Park which was handy! In a relatively nice area without much disturbance.