Long Marston Hotels

"Breakkie was very good. The short haired blonde with glasses (sorry, don’t know her name) who worked in the dining area was just a delight. All staff were friendly and accommodating. That’s all I ask for in staying at a hotel. "

"Unfortunately i was looking forward to a hot breakfast but as we were early risers it was a cold breakfast, but wasnt told either."

"Excellent stay. Rooms - spacious, clean and large 50 inch TV is great. Breakfast - fantastic. Nice veggie sausages and excellent hash browns - English breakfast was excellent. Only thing that could be improved is having cheese in the breakfast. Swimming pool/spa - pool a bit shallow, but otherwise fine. Would have been incredible if there were a jacuzzi. Steam room and sauna are both great. Staff extremely friendly and helpful. On check in I left a review about the lack of toiletries (shampoo, conditioner and moisturiser), and the next day the staff left these in the room for us, which show good attention to detail and to feedback, which is well appreciated. Will definitely be returning!"

"Check in was a pleasant experience and when I asked if we could have a quiet room we were upgraded to an executive room with fridge. The bed and pillows were very comfortable. We’ve stayed here on numerous occasions over the years and I’d say the breakfast wasn’t as good as usual. The dining room is getting shabby and stains on chairs off putting. To be fair a lot of guests were down for breakfast and it wasn’t so easy to choose what you wanted to eat. the food wasn’t being replenished quickly to meet demand, eg I was looking forward to fried eggs but I couldn’t wait as I’d already plated the mushrooms and bacon. I liked the gluten free cornflakes. They’re portion wrapped to fresh. Good choice of breads. We didn’t get croissants as none left at 8.00am. They might have been replenished later. Good choice of items and there are healthy options too. As usual the waiting staff are busy. They have activities to do on their phones and need to discuss with colleagues but they are always friendly when approached. I’d say breakfast is okay overall. The hotel isn’t perfect but there’s nothing that I’d want to complain about and happy to stay again. "

"Great"

"Great location, friendly staff and the food and drink options were fantastic. Excellent value car parking as well. "

"Magnificent old property maintained in excellent condition with peacocks roaming the grounds. Our room was lovely - high quality finishes and furnishings, very comfortable."

"Excellent hotel, great room. Close to shopping centre and food options. Only downside is there was an ice dispenser outside of our family room which when used was extremely loud. Not a great location seeing as a family room usually means children or infants sleeping so the ice dispenser wakes everyone up. Perhaps move it to near the lifts?"

"An excellent stay in a lovely hotel"