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"Staff was very kind. The pet fee is overpriced in my opinion. It’s a brand new building so everything is new and very well taken care of."

"I wish I can remember the name of the two ladies that checked us in. They were awesomeeeeeee!! They are the definition of GREAT CUSTOMER SERVICE!."

"Staff was very friendly and accommodating."

"First time staying at Hotel Paradox and was not disappointed. Everything was great. Checking-in was painless, the rooms were clean and comfortable for a family of four, and the pool was very welcoming. Highly recommend and would 100% stay again. Can not say enough good things about it. "

"Very close to Sea Cliff State Park where we spend the day swimming. Lots of restaurant options nearby and easy drive into Santa Cruz."

"Check in is at 3pm...everything was pretty quick in the lobby. They have a pool, and you can sign out certain things to play in the pool that was fun for the kids. Our coffee pot, it wasn't working and service. The maid service man, they were awesome. She was awesome. She immediately tried to fix the situation, cleaned it up. Couldn't fix it. So she got another coffee pot. I mean, she really was very sweet, limited english.But you could understand that she was trying her best and her best was great. The motel is very close 2, the boardwalk, which made it even better. You didn't have to drive your car. You could just walk literally less than 5 minutes to the arcade area for kids. Had a good time and the motel made it easy. Just as quick to walk to a sit down, breakfast had a great time. Thank you so much"

"Friendly Staff and Clean throughout the building"

"All the staff I interacted with were pleasant and professional, with a special shout-out to Premesh, who works in the restaurant. "

"Convenience "