Hersha Hospitality hotels in Lower Arsnicker Keys, Florida

"This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back."

"Very nice staff. Great Room. Excellent Breakfast"

"Its a nice place with lots of potenial. The staff is friendly and the place is quiet and relaxing. A bar near the pool would improve the experience. Since people has to walk almost to the street to ask for a drink. Rennovations to fix that are in place, which is a plus. The rooms would need some updates too. The bathroom sink was poorly clean and a floor too. But rooms are very confortable, just need a little much to be perfect. We enjoyed our stay, best trip so far to the keys. "

""Breakfast included" I don't consider that a breakfast, more like snacks. Needs improvement or no breakfast option. "

"Very nice stay. Only problem was the smell of the seaweed cooking in the hot sun. Not the fault of the resort. "

"We have been coming to the Islander for five years every summer to celebrate my son’s birthday. We are fans even before the renovations. This property is very convenient for families and you dont ever have to leave the hotel. Everything is right there and kid friendly. The pool has service with food and drinks. Only until 4PM. The new food truck is OK. However, after so many years of coming to this property they dont have like a rewards program or they dont even have it on their system that we are repeat customers. "

"Teh staff goes above and beyond to make your stay special. The customer service is first class. "

"From check in, to the pool bar, to BB at the outside cabana sports area, the staff was awesome. Location is great, even during lobster mini season. Everything you could want or need you can do right there at the resort. Room was super clean and everything was just nice and relaxing. Could not recommend this place more, if you are looking for paradise in paradise. "

"The staff is very friendly.! Only concern The only concern is that they charge for parking, but everything else is excellent. Thanks! Mimi Rodríguez "