Search Apart Hotels in Lower Sugarloaf Key

"There were four pools on the property one which was right outside of our room. The property was close to stores and a couple of restaurants. The staff was very friendly and accommodating. Overall, we had a great time. Would definitely recommend."

"Room was nice, but the toilet had a terrible smell the last day. It was clean, but stunk of what seemed like sewer gas coming up. It was gross. "

"bis beach resort advertised as beach resort my wife and i were looking forward to walking on beach each morning watching sun rise and collecting shells there was no beach they had a pool with sand on front of it with hammocks and chairs they advertised hotel shuttle to take us around key west from morning until night there was no shuttle and I was forced to pay for taxis to paid trip excursions and forced to eat at their way to expensive restaurant because I couldn't afford to keep paying for taxis "

"This hotel was fantastic. The room was updated, clean and very comfortable. The whole property was very nice. "

"If I came back I would book a room high up maybe that would help with the noise early morning from the chickens that roam the island. Shuttle drivers and service were amazing. Property is nice had a nice pool and lots of games around to play. "

"Good all around "

"This hotel is HORRJBLE in terms of customer service. Expedia sent NO reminders of my upcomjnv reservation ( For $650.!) and Hyatt, even though not sold out charged my credit card the full amount. NO ONE would help, even in offering a partial refund. Going forward I will NEVER do business with expedia and will go out of my way to choose Marriott over Hyatt whenever possible. At least Marriott cares about their customers. Itis ABUNDANTLY CLEAR Hyatt does not "

"The hotel was adequate. There were no vending machines nor ice machines available to guests. We had rented a cart and at no time could we pull up to the bank of chargers to plug in. The same carts were in the same spots at all times. The pool definitely needs more chairs and towels."

"We had a nice stay there."