Luis Donaldo Colosio Holidays

Great hotel and stuff.

Balcony privacy questionable due to glass reflections, refrigerator beverages out of code date, pool loungers broken and not plentiful, pool side loungers getting worn out cushions, room chairs need felt pads so they slide on tile floors - neighbor noise all night Staff is great, food good and fresh, live bands have been added to night entertainment, no safety issues, aqua spa a plus

Everything was up to par

Our stay at Beloved Playa Mujeres was truly amazing. From the moment we arrived, everything slowed down in the best way possible. The resort is beautiful, but more importantly, it feels calm and intentional. You never feel rushed, never feel crowded. Whether you are walking along the beach early in the morning, sitting by the pool in the afternoon, or heading to dinner in the evening, there is a sense of peace that stays with you the entire time. What we loved most is that the resort never felt crowded. There was always space. Space to relax, space to breathe, space to actually disconnect. You are not competing for chairs, not waiting around, not dealing with noise. It feels like the kind of place you go when you truly want a real break. The service is what makes the experience come alive. It is not just that it is top notch, it is that it feels real. At El Mar, Victor made every meal feel like something to look forward to. The setting, the ocean, the pace of the service, it all comes together in a way that makes you want to stay a little longer. We had the pleasure of having Alfonso as our waiter at both El Mar and Lupita, and he was outstanding. Attentive, funny, and engaging in a way that never felt forced. The kind of person who reads the table perfectly and makes the experience feel personal. By the pool, Elvis was incredible. He is out there all day in the sun, moving constantly, checking in on guests, delivering drinks, keeping things flowing, and somehow doing it

We are returning clients who consistently value the attentive service. It is a remarkable establishment in Cancun, Mexico.