The hotel was nice, it actually surpassed my expectations. We stayed self catering which was perfect as we prefer to go out and explore. The rooms where great for a family. Nice beach but busy. The pools very crowded. We did book this hotel as it did advertise kids club and activities. We found out that this was all cancelled due to covid. We knew about the kids club before arriving. The biggest disappointment was that the gym was also closed although Hotels.com advertised that it was open (as well as the kids club still open). Although the front desk throughout the stay seemed excellent, on arrival and when questioned about the gym, the response I received was “well do you want to stay or not” obviously I am not going to change my mind at that point with my family having flown from the UK. I did not receive any further information from that particular staff member on facilities or food options. The next day was a totally different story, the receptionist explained all the facilities and from that point and beyond, all super helpful to even changing a broken TV within 5 minutes of reporting it. Nice hotel, clean, good location and what we needed.