Choose dates to view prices

Hard Rock Hotel Marbella - Adults Only Recommended

Photo gallery for Hard Rock Hotel Marbella - Adults Only Recommended

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Deluxe Room, Terrace | Terrace/patio

Overview of Hard Rock Hotel Marbella - Adults Only Recommended

Hard Rock Hotel Marbella - Adults Only Recommended

4.0 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

Explore the area

  • Popular LocationEl Corte Ingles Shopping Center1 min walk
  • Popular LocationPuerto Banus Marina4 min walk
  • Popular LocationPuerto Banus Beach5 min walk
  • AirportMálaga (AGP)57 min drive

Room options

About this area

Marbella

Hard Rock Hotel Marbella - Adults Only Recommended is located in Puerto Banus, a neighbourhood in Marbella. Church of San Pedro and Ermita del Santo Cristo de Marbella are local landmarks, and the area's natural beauty can be seen at Playa de Levante and Malaga Province Beaches. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros Marbella or Atenas.

What's nearby

  • El Corte Ingles Shopping Center - 1 min walk
  • Puerto Banus Marina - 4 min walk
  • Playa de Levante - 5 min walk
  • Puerto Banus Beach - 5 min walk
  • Centro Plaza - 11 min walk

Getting around

  • Málaga (AGP) - 57 min drive

About this property

Hard Rock Hotel Marbella - Adults Only Recommended

4-star hotel in Puerto Banus, rejuvenated in 2022
At Hard Rock Hotel Marbella - Adults Only Recommended, you can look forward to 2 poolside bars, a terrace and shopping on site. Treat yourself to a massage at Rock Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Multilingual staff, a gift shop and a lift
  • Concierge services, luggage storage and a reception hall
  • A 24-hour front desk
Room features
All 385 rooms have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and heating

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Clean and Safe (Palladium)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • 2 poolside bars and 2 bars/lounges

Restaurants on site

  • Sessions
  • NU Downtown
  • Sun Society

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Shopping

Conveniences

  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic drinking straws
  • Renovated entire property – June 2022
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Energy-saving features in guest rooms
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 October 2022 to 28 February 2023 (dates subject to change).
The following facilities or services will be unavailable from August 25 2022 to November 30 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40, per pet, per night, plus a deposit of EUR 100 per stay
Welcoming dogs only
2 per room (up to 22 lbs/10 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Marbella Recommended
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella - Adults Only Recommended Hotel
Hard Rock Hotel Marbella - Adults Only Recommended Marbella

Frequently asked questions

Does Hard Rock Hotel Marbella - Adults Only Recommended have a pool?

Yes, this property has 2 outdoor pools.

Is Hard Rock Hotel Marbella - Adults Only Recommended pet-friendly?

Yes, Hard Rock Hotel Marbella - Adults Only Recommended allows dogs (limit 2 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 40 per pet, per night.

What time is check-in at Hard Rock Hotel Marbella - Adults Only Recommended?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hard Rock Hotel Marbella - Adults Only Recommended?

Checkout is at noon.

Where is Hard Rock Hotel Marbella - Adults Only Recommended located?

Located in Puerto Banus, this spa hotel is within a 5-minute walk of El Corte Ingles Shopping Center and Puerto Banus Marina. Playa de Levante and Puerto Banus Beach are also within 10 minutes.

Can I cancel my reservation for free at Hard Rock Hotel Marbella - Adults Only Recommended and receive a full refund?

Yes, Hard Rock Hotel Marbella - Adults Only Recommended offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Marbella - Adults Only Recommended cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 15 out of 37 reviews" "
" "5 - Excellent 41%
Rating 4 - Good. 13 out of 37 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 4 out of 37 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 2 out of 37 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 3 out of 37 reviews" "
" "1 - Terrible 8%

4.3/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Canice
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is completely lacking in generosity. For example, we arrived at 12 noon, our room was ready. However they wouldn't check us in unless we paid €75 euro! Everywhere you go there are Reservado signs - sun beds, cabanas, seating areas - you have to pay extra all the time! A few other observations, the air conditioning is very noisy and does not work very well. they keep the amount they block on your credit card for incidentals for up to 2 weeks, all these things add up to a n unpleasant experience
Stayed 1 night in Sep 2022

4/5 Good

Fahad
Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hotel. Great and friendly staff. Rooms are normal but clean I totally recommend this property
Stayed 1 night in Sep 2022

4/5 Good

Tracey
Travelled with family
Liked: Cleanliness, staff & service
Enjoyed 4 nights here, staff are lovely, special mention to Alejandro at the foyer bar, check in was good, they take a €500 euro deposit and because I mainly paid for drinks and food on my card at point of sale I had a small bill at checkout. They use the deposit and then say it could take a few days for the remainder/balance to be refunded back on your card, I think this is wrong. Lower Pool has djs, preferred upper pool. Spa wasn’t open during our stay so ended up paying €180 to keep my room for an extra 6hrs so I could freshen up before the airport.
Stayed 4 nights in Aug 2022

3/5 Okay

Kaya, Istanbul
Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is new and clean. Check in was very slow and took a lot of time. Overall the staff is helpful but Glenda and Jaime are the best ones. The rooms are very small and beds are not very comfortable. Some information they give you might not be correct so be sure to double check everything. Housekeeping is not the best we stayed for 4 nights and we have to tell everytime to put water in our rooms. Location of the hotel is good you can walk to marina and other places around it. I would reccomend to other people to stay
Stayed 4 nights in Aug 2022

1/5 Terrible

aman
Travelled with partner
Disliked: Staff & service, amenities
The staff sucked, immediately upon arriving the shower started flooding and water started going into my room. They said it’s nothing to worry about and they would bring towels. 2 hours later still no towels. Staff was lousy and hallways were full of drunk belligerent lower class
Stayed 2 nights in Aug 2022

4/5 Good

Helena
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at hard rock, special thanks to Alejandro & Veronica, they were amazing. Food fab and fresh, great portion sizes. Also thanks to room service. Only disappointment was the spa was not opened yet!! Hopefully next year 😊
Stayed 7 nights in Aug 2022

5/5 Excellent

Juan
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun
Great location and energy
Stayed 2 nights in Aug 2022

5/5 Excellent

matthew
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/5 Poor

Arab
Travelled with family
Disliked: Staff & service
Disappointing
Stayed 6 nights in Aug 2022

5/5 Excellent

Gayle
Stayed 2 nights in Aug 2022