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"Really great hotel"

"The hotel was right in the centre of town and our room overlooked the Market Square and the church. Extremely comfortable. The staff were incredibly helpful and welcoming. Short stay parking was very close but it was a five minute walk to long stay parking. Building works going on on the front of the hotel at the time but that did not disturb us in any way"

"Amazing space perfect for a relaxing few days away. Faultless hospitality in the bar and restaurant aswell. "

"Our first room wasn’t great, safe not working, lamp not working and shade torn, pillows were more like cushions, curtains torn and very creased! Desperately in need of a revamp. We were moved to a different room on our 2nd day which was an improvement but still in need of a revamp. Rooms are tired. For the price we paid we expected it to be 4 star but it’s more like 3 star. No Tissues or facecloths - Little things but necessary and what you’d expect from a 4 star hotel. No fridge in room either, again what you expect to be the norm when paying £150 per night. The great thing about it is that dogs can stay £30 per dog per stay) and are welcome in 2 restaurants, it was great to be able to take them with us at breakfast. All bedrooms that allow dogs are on ground floor which is great. The first night we had ate in the restaurant, we both ordered the chicken burger and chips, chips were cold and seemed to have been reheated several times, we returned them, they were replaced with more of the same. I think they were frozen chips but they were inedible. We didn’t eat there again! On the plus side breakfast was good. Overall the hotel is in a great spot, dogs allowed is the big draw for us and the parking, but rooms are really disappointing. I did hear some have been revamped but really the ones that haven’t shouldn’t be used or used at a discounted rate and guests told in advance. "

"Great pool and breakfast. Family friendly"

"Room was excellent with a huge bed, breakfast was a little busy on occasions but staffwork very hard and everything worked fine, would like to say Zoe on the front desk and Kamila who runs the breakfast restaurant were absolutely fantastic people ,every hotel would be lucky to have people like these. Can’t praise the whole team enough."

"Lovely stay, greeted at reception with a great check in lots of information for us was offered by the very friendly reception staff. Room was accommodated in the modern block but not dissappointed as very light and roomy. Great coffee machine with fresh milk in the fridge along with water. Nice bathroom "

"The front desk girl was so helpful the check in was Awesome the room very clean "

"I love this hotel, this is my third stay, first time with the family. The hotel overall is gorgeous in beautiful surroundings. The restaurant was lovely as was the food and the cocktails and the service was impeccable. The room was a family room and was huge! No falling over each other loads of space, plus an added touch the fan was already running when we got there as it was a warm day, thank you. Tiny issue with team doors banging in the morning (not unreasonable time but nonetheless) but this will not stop booking another visit at all. "