Mount Charleston Wilderness Holidays

My stay at the Westgate Resort was very good. I came in for a short stay but it was well worth it. The property was clean and in great walking distance to the strip.

I wasn't able to get to the pool but it looked nice with a sandy beach look. I didn't bring an animal.

Heater didnt wrk but stay was good

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.