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Reviews of Hotel Rivoli Charme München

Hotel Rivoli Charme München
Albert-Rosshaupter-Str. 18, Munich, BY

Reviews

7.8

Good

Rating 10 - Excellent. 124 out of 440 reviews" "
Rating 8 - Good. 186 out of 440 reviews" "
Rating 6 - Okay. 93 out of 440 reviews" "
Rating 4 - Poor. 21 out of 440 reviews" "
Rating 2 - Terrible. 16 out of 440 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property close to the train station and Wiesn. This incredible staff makes the trip easy, because they are helpful and courteous.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2023

10/10 Excellent

Jeffrey

Stayed 1 night in May 2023

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
I really enjoyed my room here at The Rivoli it was rather nice however I found it a little odd that I had to check in at the sister property and was given a key to access the rivoli building as there was a recepetion area but no workers. Staff were friendly and nice! Great area of the city and lots of things to do within walking distance!
Stayed 2 nights in Apr 2023

6/10 Okay

Andrew

Stayed 1 night in Mar 2023

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2022

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel Rivoli actually doesn't exist, you have to check in with the sister hotel Ambiance Rivoli 2 doors down. Staff didn't explain check out procedures or offer breakfast options, only took me to my room, and explained Ambiance Rivoli is open 24 hours. I also had 2 reservations for the same room, but had to have my key reprogrammed to open the door the second day. They should have explained this at check-in.
Stayed 1 night in Sep 2022

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (2 minute walk to the U6 train line). Friendly service. Clean spacious rooms. Parking is a bit of a problem. Street parking is almost impossible. Limited on site parking. Lots of shopping and dining options within walking distance.
Stayed 3 nights in Apr 2022

6/10 Okay

Luc

Rooms are quite nice and big, and the bathroom with large shower is nice as well. The only problem is the window which are old and ineffective to stop the street noise. This is the only problem. With proper sound proofing windows this hotel would be excellent.
Stayed 1 night in Nov 2021

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
Close to Harras station. Only bad thing was room had a bit of a smell
Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020
Response from Reservations on 12 Oct 2020
Es tut uns Leid das Sie keine gute Erfahrung mit uns gemacht haben. Wenn sie uns eine Rückmeldung da lassen würden, würden wir uns ansehen was wir verbessern können um für alle unsere Gäste eine gute Erfahrung möglich zu machen. Ihr Hotel Ambiance Rivoli München

2/10 Terrible

Szymon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They wouldn’t refund me my booking! Gave me no explanation. When I called the actual hotel they were very rude, didn’t let me speak to the manager of the hotel, and hung up on me several of times.
Stayed 1 night in Jun 2020
Response from Reservations on 12 Oct 2020
Dear Syzmon, we are really sorry that you had a bad experience with us, we reached out to expedia and we offered you to book for another date where you wouldn´t have to pay anything aand would not lose any value of your booking but we did not recieve any response to that. Kind Regards, Hotel Rivoli Munich

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from Gisela on 1 Feb 2020
Danke für Ihr Feedback!

8/10 Good

koudah, united states

Liked: Cleanliness, staff & service, property conditions & facilities
good location. easy commute, friendly staff, reasonable cost
Stayed 3 nights in Dec 2019
Response from Gisela on 30 Jan 2020
Thank you for your Kind Feedback!

10/10 Excellent

Eduard J.

Liked: Cleanliness
As expected
It was a nice at the hotel rivioli. Everything was the way we tought. Its a perfekt hotel for this price. We will stay here again when we go next time to munich
Stayed 2 nights in Dec 2019

10/10 Excellent

SEAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2019
Response from Gisela on 1 Feb 2020
Vielen Dank für Ihre Rückmeldung!

8/10 Good

Seeun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spacious and good for 3 people. However, only 2 outlet was working in 3 people bedroom and gave only 1 key for 3 people. Also, there were no bed sheet provided for sofa bed so one of my friend had to ask for bedsheet and make her own bed. Other than that, the location is few stops away from central station and was nice.
Stayed 4 nights in Nov 2019
Response from Gisela on 30 Jan 2020
Thank you for your Feedback, which is very important f or, us. so sorry for some inconveniences!

4/10 Poor

Alexis

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The beds were hard and small. The shower didn’t have door or a curtain. Breakfast was awful.
Stayed 2 nights in Oct 2019

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but strange.
This was a beautiful hotel and was clean the only issue I had with it is that there was no door to the restroom. The shower and sink was open to the room so there is no privacy when taking a shower. A little odd to see this there was a door for the toilet
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6th time staying at this hotel. Staff are friendly and accommodating. The location is prime. One block to the U6 and S-bahn lines. Quiet location with a doner stand, 3 bakeries and supermarket nearby.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Myriam

Liked: Cleanliness, staff & service, room comfort
Very friendly staff
They were very friendly. Very good location... a lot of buses and trains really close by.
Stayed 1 night in Jun 2019

8/10 Good

Myriam

Liked: Cleanliness, staff & service, room comfort
The service was very good. The building is old but the location is excellent
Stayed 3 nights in Jun 2019

8/10 Good

Dirk

Liked: Property conditions & facilities, room comfort
3 day stay
good room size for a single. convenient to train, bus and subway. a little bit more cleaning could do. i dropped something behind the bed and had to move the bed to find quite a bit of dust balls. otherwise am happy with the value for price.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean safe hotel near metro line.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great location for restaurants and the U-Bahn (Harras). Friendly staff. Clean and comfortable room. Slow internet. Overall very good.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2019

10/10 Excellent

Mumtaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Environment
It was amazing .with caring staff
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Great location, within a few minute's walk from the Harras underground. Supermarket Lidt a block away. Bus stop in front of the hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Tab1982, Ontario, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
This place was absoloutly disgusting! There were sticky handprints on out window, stains on our towels,, a dead cockroach, stains and extreme wear and tear on the sheets, furniture, walls and floors. They were doing construction on the first floor and directly across from our room, at 7am I was woke up to loud talking and banging around, the only good part about our stay were the.staff, they were amazing and delt with our issues immediatly and after requesting a different room which they didn't have but moved us the next day to Ambience, the sister home next door which was beautiful. The room pictures advertised for the Rivoli are not the pictures of their actual rooms but of the Ambience hotel next door.
Stayed 2 nights in Nov 2018

8/10 Good

Matt C.

AC would have been nice but overall great stay
we had a great time as it was very clean and in a good location. The A/C in the room did not work so we had to sleep with the windows open. Other than that the front desk was EXTREMELY helpful and made some wonderful recommendations! Thanks
Stayed 3 nights in Sep 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Serisha, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located next to Harras Station. Comfortable room.
Stayed 1 night in Oct 2018

6/10 Okay

Ann, Memphis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean hotel. I just wish they honored my request to have two beds. They said that they would try, making me hopeful and I didn't book a different hotel because of it. Made for an awkward stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time! Had an amazing stay around 25 min walk to Oktoberfest
Stayed 3 nights in Sep 2018

10/10 Excellent

Linda, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with nice staff Would stay again...
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good location. It is a decent area, but still very convenient to the main train station via the U6 (u-bahn entrance just next door). Warm and powerful shower, comfortable bed. Mini-bar water is expensive, so buy a bottle down the street. Couldn't see any air conditioning in the room, but this was fine for me (in September). No complaints.
Stayed 2 nights in Sep 2018

6/10 Okay

Richard, Mumbai

Surroundings not good
The hotel inside was very average and room small. Hygiene was good though . Clean bed , sheets and toilet. Convenient location but the area is quite sad and scary especially for families.
Stayed 2 nights in Aug 2018

6/10 Okay

Attallah, Amsterdam

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel next to Harras station
Hotel Rivoli is great basic hotel. Rooms were very well cleaned daily and staff was very friendly. Breakfast is good and fulfilling with your basic continental spread of hot and cold foods. This is a good solid 3-star hotel. The only negative drawback was if you park in the garage they only have one or a limited number of garage door openers. This was majorly inconvenient! It’s on a very busy street, near a major station with buses; and you’re forced to double park to jump out, go inside the hotel and grab the garage door opener. After use of the opener you had to return it to the front desk. Exiting the garage was ok because there was a pull chain to open the door. This is the only negative about the entire experience and we were there for 6 days. There are food options within walking distance and grocery and basic needs drug store about quarter of a mile up the road.
Stayed 6 nights in Mar 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and Breakfast
The staff was ready to answer all my questions from where to do my laundry to where to purchase particular gifts for friends and family. The breakfast is also very tasty!
Stayed 2 nights in Jan 2018

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
The neighborhood was a little iffy but not too bad. The hotel was a little run down but not bad. The front desk folks were friendly and helpful. There's a hospital not far away so I heard sirens a lot. The bed was a little hard but overall it was a decent place for a couple nights.
Stayed 2 nights in Dec 2017

10/10 Excellent

Dilyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet rooms, very close to the tube station
My room was very nice and quiet even though the windows were facing the main street. The h-l is very close to the tube station and it is oposite the local supermarket which can save you a lot of time for traveling or shoping if you are hungry. It takes just 15 min travel by tube and you are at Central Munich. Friendly staff. That is the reason why I keep returning to this hotel for sixt year already, again and again. In the winter - the rooms have very good heathing.
Stayed 3 nights in Nov 2017