The Hotel Manager was extremely gracious and upgraded my room at no cost and allowed an early check in for a small fee. I was absolutely exhausted and was extremely grateful for the gesture. My stay was comfortable, near plenty of transportation options and I had great food in the neighborhood and in the city. I had a breakfast plan but didn't use it as I preferred the coffee and pastry at a nearby cafe. However, people seemed pleased with it. I strongly recommend Vienna House. Lovely facility, staff and neighborhood. 5 stars all the way!