Courtyard

Reviews of Vienna House Easy by Wyndham München

Vienna House Easy by Wyndham München
Nymphenburger Strasse 136, Munich, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 472 reviews" "
Rating 8 - Good. 186 out of 472 reviews" "
Rating 6 - Okay. 44 out of 472 reviews" "
Rating 4 - Poor. 7 out of 472 reviews" "
Rating 2 - Terrible. 7 out of 472 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ELENA, Stamford

Travelled with family and small children
Loved the location of the hotel. Staff was kind and accommodating. The breakfast was excellent and plenty of it. The only complaint I have is maybe to provide better pillows with more support. Also the additional cot wasn’t the most comfortable for 5 nights. Would definitely return.
Stayed 5 nights in Apr 2024
Response from Reservation on 26 Apr 2024
Dear Elena, thank you very much for your review. We look forward to your next visit. Your team from Vienna House Easy by Wyndham Munic

10/10 Excellent

Owen Edward Charles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Reservierung on 17 Apr 2024
Liebe Gäste, vielen lieben Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im Vienna House Easy by Wyndham München zu berichten. Es ist uns immer eine Freude, ein Feedback zu erhalten. Wir werden Ihre Kommentare mit unserem Team teilen. Mit freundlichen Grüßen, Front Office Team Vienna House Easy München by Wyndham

10/10 Excellent

Gretchen E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Manager was extremely gracious and upgraded my room at no cost and allowed an early check in for a small fee. I was absolutely exhausted and was extremely grateful for the gesture. My stay was comfortable, near plenty of transportation options and I had great food in the neighborhood and in the city. I had a breakfast plan but didn't use it as I preferred the coffee and pastry at a nearby cafe. However, people seemed pleased with it. I strongly recommend Vienna House. Lovely facility, staff and neighborhood. 5 stars all the way!
Stayed 7 nights in Mar 2024
Response from Reservierung on 17 Apr 2024
Liebe Gäste, vielen lieben Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im Vienna House Easy by Wyndham München zu berichten. Es ist uns immer eine Freude, ein Feedback zu erhalten. Wir werden Ihre Kommentare mit unserem Team teilen. Mit freundlichen Grüßen, Front Office Team Vienna House Easy München by Wyndham

10/10 Excellent

Sudipta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay @ Vienna House Easy by Wyndham
This was my 3rd stay in this hotel. Very Courteous front office staff, Convenient location and the Suite on the 5th floor is awesome. Keep up the great work!
Stayed 1 night in Dec 2023
Response from Front Office on 4 Feb 2024
Lieber Sudipta, vielen Dank für deine Bewertung. Wir freuen uns, das Du deinen Aufenthalt in vollen Zügen genießen konntest. Wir freuen uns das Dir deine Suite gefallen hatte. Wir freuen uns auf deinen nächsten Besuch. Dein Team vom Vienna House Easy München by Wyndham

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good spot not too far from main city centre. Service was great and clean, comfy rooms. First 2 days we were getting taxis before discovering the day passes on all public transport! Would definitely stay again, great experience, thank you.
Stayed 4 nights in Dec 2023
Response from Front Office on 4 Feb 2024
Lieber Gast,vielen Dank für deine Bewertung. Wir freuen uns, das Du deinen Aufenthalt in vollen Zügen genießen konntest. Es freut uns sehr zuu hören, das Dir unser Service gut gefallen hatte. Wir freuen uns auf deinen nächsten Besuch. Dein Team vom Vienna House Easy München by Wyndham

10/10 Excellent

Jose X

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the hotel was very comfortable, nice property, and they had a delicious breakfast. We will definitely come back in the future. Thanks, Jose R.
Stayed 1 night in Nov 2023

10/10 Excellent

Subi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nice staff and clean
Stayed 4 nights in Oct 2023

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Lynda

Stayed 1 night in Aug 2023
Response from Zoltan on 16 Sept 2023
Liebe Linda,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für Ihren Aufenthalt in unserem Hotel abzugeben. Wir schätzen Ihr Feedback und nehmen Ihre Anmerkungen sehr ernst.Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Zufriedenheit ist für uns von größter Bedeutung, und wir bedauern, dass wir Ihre Erwartungen nicht erfüllen konnten.Um unser Angebot zu verbessern, würden wir gerne mehr über Ihre Erfahrungen erfahren. Wenn Sie bereit sind, weitere Details zu teilen oder konkrete Bereiche zu nennen, in denen Sie Unannehmlichkeiten hatten, würden wir dies sehr schätzen. Ihr Feedback ermöglicht es uns, gezielte Maßnahmen zu ergreifen, um unsere Servicequalität zu verbessern.Es ist unser Ziel, sicherzustellen, dass jeder Gast einen angenehmen Aufenthalt hat, und wir hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie besser zu bedienen. Wenn Sie in Zukunft wieder in der Gegend sind, würden wir uns freuen, Sie erneut bei uns begrüßen zu dürfen.Nochmals vielen Dank für Ihre Bewertung, und bitte zögern Sie nicht, sich direkt an uns zu wenden, wenn Sie weitere Anliegen haben.Beste Grüße

8/10 Good

Roel-Poppe

Liked: Cleanliness, staff & service, property conditions & facilities
Mooie centrale locatie, behulpzaam en meedenkend personeel. Prima prijs-kwaliteit.
Stayed 1 night in Jul 2023
Response from Zoltan on 16 Sept 2023
Lieber Roel-Poppe,Herzlichen Dank für Ihre positive Bewertung und Ihr freundliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu hören, dass Sie mit Ihrer Erfahrung bei uns zufrieden waren.Unsere zentrale Lage und unser engagiertes Personal sind zwei der wichtigsten Aspekte, die wir unseren Gästen bieten möchten. Wir sind froh, dass Sie die Vorzüge unserer Lage genossen haben und unser Team als hilfsbereit und kooperativ empfunden haben.Es ist großartig zu wissen, dass Sie auch das Preis-Leistungs-Verhältnis als ausgezeichnet empfunden haben. Wir bemühen uns stets, unseren Gästen ein hervorragendes Erlebnis zu bieten, ohne dabei Ihr Budget zu belasten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anliegen oder spezielle Wünsche haben, zögern Sie bitte nicht, uns mitzuteilen. Wir stehen Ihnen jederzeit zur Verfügung, um sicherzustellen, dass Ihr nächster Aufenthalt genauso angenehm wird wie dieser.Nochmals herzlichen Dank für Ihr Vertrauen in unser Hotel, und wir freuen uns darauf, Sie bald wieder willkommen zu heißen.Beste Grüße

6/10 Okay

Stephan, STAMFORD

Business traveller
Liked: Cleanliness, property conditions & facilities
You never get the room you booked with weird excuses but you pay the price for the reserved room even if the actual room is smaller
Stayed 4 nights in Jul 2023
Response from Zoltan on 16 Sept 2023
Dear Stephan,Thank you for sharing your feedback regarding your recent experience with our hotel. We apologize for the inconvenience you encountered in relation to your room reservation.We understand the frustration you must have felt when you didn't receive the room you had initially booked. Please accept our sincere apologies for any confusion or inconvenience caused. This is not the level of service we aim to provide to our guests, and we take your comments seriously.We'd like to investigate the situation further to ensure that such issues do not occur in the future. If you could kindly provide us with more details about your reservation, such as the booking reference or the specific excuses you received, it would be greatly appreciated.Regarding the discrepancy in room size and pricing, we apologize for any billing issues you may have encountered. Rest assured, we will review our booking and billing processes to prevent such discrepancies from happening again.Your feedback is important to us, and it will help us improve our services. We hope you will consider giving us another chance in the future to provide you with the seamless and satisfying experience you deserve.If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact our management team. We are committed to resolving this matter to your satisfaction.Thank you for bringing this to our attention, and we look forward to the opportunity to make amends.Sincerely,

8/10 Good

Nasan

Liked: Property conditions & facilities
Internet and breakfast very good
Stayed 1 night in Jul 2023
Response from Zoltan on 16 Sept 2023
Dear Nasan,Thank you for taking the time to review your recent stay at our hotel, and we appreciate your positive feedback.We're delighted to hear that you found our internet service and breakfast to be very good. Providing a reliable internet connection and a satisfying breakfast experience are important to us, and we're pleased that we met your expectations in these areas.We value your feedback, and if there are any specific suggestions or additional comments you would like to share to help us improve and reach that extra mile to earn that last star, please feel free to let us know. Your insights are valuable to us as we continually strive to enhance our guests' experience.We hope to have the pleasure of welcoming you back in the future. If you have any further needs or requests, please don't hesitate to reach out to us.Warm regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Would have given a 5 star rating if it was not for the parking which was expensive and the spaces were a little tight but if you dont have a car this would make an excellent choice.
Stayed 2 nights in Jul 2023
Response from Elsa on 23 Jul 2023
Dear Paul,thank you for your stay and your comment.Unfortunately its not possible for us to offer other parkinc spaces, because of our location.We hope to be of service to you next time and remain with best regards

10/10 Excellent

Shiloh

Stayed 2 nights in Jul 2023

10/10 Excellent

Arlene

Stayed 3 nights in Jul 2023

8/10 Good

susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vienna House Easy by Wyndham Munich is a very charming hotel. The staff was very friendly, and the break option was excellent. We are a family of four and stayed at a junior suite. The suite was roommy and adorable, decorated with carefule attention to details. We thoroughly enjoyed our stay and highly recommend this place.
Response from Zoltan on 27 Jun 2023
Dear Joy,thank you for sharing your wonderful review of Vienna House Easy by Wyndham Munich. We're thrilled to hear that you found our hotel charming and had a delightful experience during your stay.We take great pride in providing exceptional service, and it's fantastic to know that our staff was friendly and attentive to your needs. We're also glad that you enjoyed our excellent breakfast options. We believe that starting the day with a delicious meal is essential for a memorable stay.It's delightful to hear that your family of four had a comfortable and enjoyable stay in our junior suite. We strive to create a welcoming and cozy atmosphere for all our guests, and we're delighted that you appreciated the attention to detail in the suite's decor.Thank you for recommending our hotel to others. Word-of-mouth referrals are incredibly valuable to us, and we appreciate your kind words.We look forward to welcoming you and your family back to Vienna House Easy by Wyndham Munich in the future. Should you have any additional requests or if there is anything else we can assist you with, please don't hesitate to reach out. We're always here to ensure your stay is exceptional.Thank you once again for your positive feedback, and we wish you all the best.best regards,Zoltan

10/10 Excellent

David, Merritt Island

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel option near palace and restaurant hub in Munich area. Would recommend.
Response from Zoltan on 12 Jun 2023
Dear David,Thank you for your review! We're thrilled to hear that you had a positive experience at our hotel and that you found it to be a good option, especially due to its proximity to the palace and restaurant hub in Munich. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future for another enjoyable stay.best regardsZoltan

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023

10/10 Excellent

Markus

Stayed 2 nights in May 2023
Response from Zoltan on 27 Jun 2023
Liebe Markus,wow, vielen Dank für Ihre herausragende Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt in unserem Hotel vollkommen zufrieden waren und eine 10/10 Bewertung vergeben.Unser oberstes Ziel ist es, unseren Gästen einen erstklassigen Service und einen angenehmen Aufenthalt zu bieten. Es ist daher äußerst erfreulich zu erfahren, dass wir Ihre Erwartungen erfüllt haben.Wir sind stolz darauf, dass unser engagiertes Team Ihnen einen exzellenten Service geboten hat. Von Ihrem Kommentar ausgehend scheint es, dass Sie die Freundlichkeit und Hilfsbereitschaft unseres Personals besonders schätzen konnten. Das motiviert uns sehr und wir werden sicherstellen, dass Ihr positives Feedback an unser Team weitergegeben wird.Wir bedanken uns herzlich für Ihr Vertrauen und Ihre Empfehlung. Es war uns eine Freude, Sie als unseren Gast zu haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anliegen oder spezielle Wünsche haben, zögern Sie nicht, uns jederzeit zu kontaktieren. Wir werden alles daran setzen, Ihren nächsten Aufenthalt genauso angenehm zu gestalten.Vielen Dank nochmals für Ihre großartige Bewertung. Wir wünschen Ihnen alles Gute und freuen uns auf ein baldiges Wiedersehen in unserem Hotel!Liebe GrüßeZoltan

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, super clean hotel. Will come back if in Munich again. Loved it!!!
Stayed 4 nights in Mar 2023

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Rotkreuzplatz
Whenever I come to Munich I stay at this hotel close to the Rotkreuzplatz. Rooms are clean, airy and bright and have excellent sound proofing. room service is excellent and the big breakfast buffet in the hotel restaurant leaves nothing to be desired . All the people in service and at the reception are kind and helpful. This is an inexpensive option for a short or long-term stay in Munich.
Stayed 3 nights in Jan 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Very bad house keeping routine Ignored not cleaning request several times
Stayed 3 nights in Jan 2023

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zoltan was exceptional at helping us from getting my wheelchair, helping us check in and overall helping us. He was there when we needed help!
Stayed 8 nights in Dec 2022

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

MOUSAED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful, and the reception staff is distinguished and kind, providing assistance at all times. I thank the kind Mrs. and Mrs. upon check-out on 20/012. Excellent treatment, and I would like to return again in the reservation. thank you all Room number 402
Stayed 4 nights in Dec 2022

10/10 Excellent

Twana

Stayed 1 night in Nov 2022

6/10 Okay

Hanna

Travelled with family
Liked: Staff & service
It was a very loud drilling sound from around 730 in the morning. Couldnt sleep because of this. Terrible.
Stayed 1 night in Nov 2022

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for the price in a cute neighborhood. Will stay again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great breakfast and was very comfortable.
Stayed 2 nights in Aug 2022

8/10 Good

Lester

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel good value and good location
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jeffrey

Stayed 2 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Vienna House Easy München on 5 Dec 2019
Dear William, Thank you for your great feedback regarding your stay with us! We hope to welcome you soon again. Best regards, Dominik Rub | Operations Manager and the team of Vienna House Easy München

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Vienna House Easy München on 18 Oct 2019
Lieber Edwin, vielen Dank für das tolle Feedback. Wir geben Ihre Bewertung an das Team weiter. Wir freuen uns, dass es Ihnen im Vienna House Easy München sehr gut gefallen hat, und hoffen, Sie bald wieder begrüßen zu dürfen. Ihr Vienna House Easy München

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location very clean
The trip overall was very positive. They only hang up was they would not let us sleep two people in one bed. So instead of couples sharing a bed they charged us for an extra cot at check in. Besides that it was an excellent trip and great place to stay
Stayed 6 nights in Sep 2019
Response from Vienna House Easy München on 2 Oct 2019
Dear Christian, thank you for your feedback. We are sorry for the misunderstanding, which you had upon arrival. Beside this, we are happy, that you enjoyed your stay in the Vienna House Easy München We hope to welcome you soon. Yours Vienna House Easy München

10/10 Excellent

Mastercard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vienna House Easy München on 3 Oct 2019
Lieber MasterCard, vielen Dank für die tolle Bewertung für unser Vienna House Easy München. Es freut uns sehr, das es Ihnen bei uns gefallen hat. Wir hofenn, Sie bald wieder begrüßen zu dürfen. Ihr Vienna House Easy München

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed here during Oktoberfest. Ok location to get there or to downtown Munich. Staff was very friendly
Stayed 4 nights in Sep 2019
Response from Vienna House Easy München on 30 Sept 2019
Dear Olivia, thank you for your great review. Thank you having you as a guest here in the Vienna House Easy München. We hope to welcome you soon! Yours Vienna House Easy München

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Vienna House Easy München on 27 Sept 2019
Dear Gregory, thank you very much for the positive feedback and that you enjoyed your stay in the Vienna House Easy München. We hope to welcome you soon! Yours Vienna House Easy München

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from arcona on 17 Jul 2019
Lieber Gast, vielen Dank für Ihre tolle Bewertung. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Ihr arcona LIVIGN MÜNCHEN

10/10 Excellent

dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great , evry thing was perfect. first class
Stayed 6 nights in Mar 2019
Response from arcona on 21 Apr 2019
Dear Dalia, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, arcona LIVING MÜNCHEN

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from arcona on 3 May 2019
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir geben Lob und Anregungen an das Team weiter. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, arcona LIVING MÜNCHEN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from arcona on 18 Mar 2019
Dear guest, thank you for your great feedback and great review. We hopüe to welcome you soon in our hotel. Best regards arcona LIVING MÜNCHEN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from arcona on 3 May 2019
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir geben Lob und Anregungen an das Team weiter. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, arcona LIVING MÜNCHEN

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean rooms, i recommend this hotel. However there is very little closet for clothes even for 1 person!! We were 2...
Stayed 3 nights in Feb 2019
Response from arcona on 19 Feb 2019
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, arcona LIVING MÜNCHEN

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from arcona on 4 Feb 2019
Dear Greg, thank you for your positive feedback. It was us a pleasure to have you as our guest here in our arcona LIVING MÜNCHEN. We hope to welcome you soon. Your arcona LIVING MÜNCHEN

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from arcona on 20 Dec 2018
Liebe Mary, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir geben Lob und Anregungen an das Team weiter. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, arcona LIVING MÜNCHEN