Palma de Mallorca Hotel Guide - Municipal Market of Santa Catalina hotels in Palma de Mallorca, Spain.

"We had a lovely stay. Great location and the staff really helpful. The toiletries in the bathroom were good quality and they provided bottles of water every. Exceptional value. "

"A lovely hotel in a prime spot in Palma, lovely room, very clean. Fantastic breakfast and service. Had a wonderful mini break "

"Nice enough hotel, a bit vanilla. Everything is ok but nothing about the hotel feels four star. A good three star. Double room was very small, no side unit on one side & not blackout as described. Gym is decent but opens too late in the morning. Well located for the main city & ideal for the theatre."

"I spent one night in this hotel. Very pleasnt short stay. "

"I would have given this hotel a great rating but we had major inconvenience the first night of 4 nights stay. We booked a junior suite room, which regrettably was facing very busy road and the soundproofing was terrible with windows not shutting properly and having significant gaps meaning it was like sleeping with an open window listening to vans, buses and mopeds racing down the road. We barely got any sleep the first night as it was so noisy even with earplugs in, when asked to be moved to a different room the staff were amazing, very understanding and accommodating. We were first offered to move the same room but on a different floor but we insisted to be moved to a room facing the courtyard instead - thankfully there was one available otherwise our holiday would’ve been ruined if we didn’t have a quiet alternative. I am really surprised how hotel management permit to have rooms like that available for bookings and the junior suite rooms facing the road really need to have serious soundproofing installed - we travel a lot and never had any problems staying in rooms facing the road before. The rest of the stay was very lovely - great breakfast, very clean and modern rooms and great amenities in the hotel itself. "

"Very friendly staff, and a great hotel"

"Prior to our arrival, we inquired about the check-in time and the readiness of our room, eager to settle in. Unfortunately, we were met with an unfriendly response from the receptionist, who instructed us to sit and wait, stating that there were two guests ahead of us. Feeling unwelcome, we left and returned at 2 PM, the designated check-in time. When we checked in, I had previously requested firm mattresses for our special occasion—our 20th anniversary. However, the receptionist seemed unprepared and attempted to assign us a room for guests with disabilities, which had a very soft mattress. He did not acknowledge our anniversary at all, which was disappointing. After expressing our concerns, he suggested we check the mattress in the assigned room. Unfortunately, it was too soft for our comfort. When we returned to the front desk, we were informed that all the mattresses in the hotel were the same, and nothing could be done to accommodate us. After waiting at the reception for about 15 minutes, he finally offered to show us another room, which was significantly better and had firmer mattresses. We ended up in a slightly more expensive room at the same rate we originally booked, which was a positive resolution but should have been handled more smoothly. Additionally, we were surprised to learn that a reservation and cash deposit were required to use the spa. Most guests prefer to pay by card "

"Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin."

"Great"