Muro Hotel Guide - Romantic Hotels in Muro, Mallorca Island

"Absolutely amazing stay from Monday through Friday. From the welcome drink at check in until we checked out we felt at home. We chose the all inclusive package that was well worth it. The buffet had amazing food and changed every meal (breakfast typically was the same but ALOT of options). The buffet was extremely busy but staff did an amazing job on keeping it stocked and clean. The sports bar was nice if you wanted a burger and a drink or just some ice cream during hours buffet wasn’t open. The pools were very nice and kid friendly, property is right on the ocean. The night entertainment was very fun and the star camp activities for kids were awesome. Our 4 year old loved it as did we. The absolute only thing in thought was weird was you had to pay to use safe and you had to leave a deposit for pool / beach towels. Other than that this hotel was perfect! Bus 32 from airport will drop you off two minute walk from door property and it runs every hr. "

"Excellent time here, the staff were helpful at all times and the activities within the resort were lots of fun! "

"We decided on a last minute stay after eating at Voro and it was a great choice - rooms were well appointed, service and staff excellent. Highly recommend. "

"Fantastic hotel and amazing staff. The area around it is ok, beach is lovely but other than that it’s just a main road with a number of super touristy shops and restaurants. "

"We enjoyed the stay, apartment was clean and tidy and well presented having everything that was needed for a comfortable stay. Facilities were great and staff really helpful and friendly. 10 min walk to the closest beach being the time of year the area was quite quiet which we had planned for, plenty to do in the local area and further afield. Would highly recommend and would happily return. We could imagine it would be very busy in the summer months though! "

"Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff. "

"This was the worst vacation experience I’ve had in the last 20 years. Your North building (apartments) have a significant sanitation issue, and possibly a sewer management issue as well. The density of insects (ants, flies, cockroaches, beetles, etc) in the room was unacceptable. And your staff don’t seem to care AT ALL, which is perhaps the greatest source of disappointed. If you’re over capacity, and truly unable to accommodate a guest, then offer them a refund. I did find a suitable room elsewhere, and when they heard about my terrible experience at Playa Esperanza, they offered me a free upgrade. They clearly understood the importance of good service, and they have earned all of my future business. I hope for your sake that your management take some steps in the right direction for the health and safety of your guests."