Nalcrest Hotels

"Great property. Convenient to shopping and restaurants. "

"Loved loved loved our stay. I will definitely be back. My kids had so much fun. It was truly a wonderful experience. I only have constructive criticism and feedback regarding communication and staff knowing information. The day before I left for Westgate I called and asked about bike rentals. I was told over the phone that since we were arriving late on Friday and going to rent bikes Saturday that the bikes would probably be sold out bc it’s a packed weekend. And I said “what if I arrive right as the bike rentals open?” And he said “they’ll be sold out because you rent the bikes for the weekend.” I said “ohhh wow”. So I went out and purchased a bike rack to bring our bikes”. Fast forward im at Westgate and I’m at the pool area and I see a bunch of bikes. So I walked up to ask because i was curious. And she said “we have plenty of bikes. You can rent them by the hour but you have to come back every hour for us to check on the bikes”. I told her what I was told over the phone and she said they don’t rent bikes for the weekend. Then another thing we were told ahead of time was that when we got the Westgate bands on our wrist that’s all we needed to use the amenities and areas like the pool and the cowboy center etc. however every time we went in they checked us in and we had to wait in a line to get checked in. I asked the girl “why do we have to check in every time if we already have the wrist band?” She said “you must check in every time”. I said it didn’t make sense but w/e. "

"Amaizing place for kids ! Rigoberto server at breakfast is the best "

"The staff was wonderful & the room was spacious and clean but there was no hot water for the shower, no coffee, the bathroom outlet did not work and the internet was not connected consistently. The television kept losing signal. The room was very clean. No staff after 11 pm until 9 or 10 am. There was a barricade in front of my room I had to move to enter the room. I won’t be back & I go to this area weekly. "

"Great biscuit "

"The rooms were very clean and the beds were comfortable. Each day they came around giving us new towels. The staff was very nice and helpful. I would definitely stay here again. "

"The breakfast food was ok. Served fan kill my style which was nice but the vegetarian meats were warm at best. The kids loved the playground and the room. Overall I’d come here again asks just plan to not eat breakfast on site. "

"Clean home. Clean pool. Easy communication. Highly recommend "

"This place was awesome! Clean, neat! Friendly Staff! Just amazing! ♥️♥️"