Rome Hotel Guide - National Central Library of Rome hotels in Rome, Italy.

"Very excellent front desk. Quick and easy to upgrade our room. "

"The front desk personnel was slow to address a problem with the AC and dismissive of problems with the wifi, which basically did not work. He also insisted that he had upgraded our room "two or three levels" and that we were in "one of the best" rooms which was clearly not the case when a repairman finally showed up to fix the AC which was caused by an excessive amount of dirt on the filter. "

"How Expedia rated this hotel in the "luxury" category is beyond me. This is at best a 2-star hotel, as it was missing some very basic amenities, such as a coffee make and there was NO air conditioning service (not turned on until summer, I was told). All this besides the fact the hotel is very near a bad area (Termini terminal) and I was told by the staff to not go there when night falls. Expedia needs to do better."

"We are a family of five from the U.S. We stayed in the family room which is really two adjoined rooms. It was perfect for us. One room has a queen bed and a twin bed, the other room has a king bed and a twin bed. Our two older children slept in one room while me, my wife, and our youngest slept in the other. The lights were a little confusing but we got it down after one night. We stayed two days and would 100% recommend this to anyone traveling from the U.S. with a similar family size as ours."

"The rooms are spacious and comfortable. I broke my foot while staying at this hotel. The staff has gone above and beyond to assist me. Between the hospital and calling around to several pharmacies to find my walking boot they have made this trying time a little easier to go through. "

"Friendly staff and really central hotel."

"Great beds and bathroom. Recommend the buffet breakfast. Felt like it had been recently renovated and luxurious. "

"Breakfast was awesome numerous selections of hot/ cold items.Rooms large well appointed.Staff very professional and attentive to customer needs.Would stay again if back in Rome"

"The service was great, the staff are very friendly. The breakfast was also goog. The rooms are small but well kept and in very good conditions. "