Best Western hotels in Near West End, Richmond

"I thought the property is extremely well maintained. One of the elevators was out of service, but it wasn't too bad."

"Very good service. Easy checkin and out."

"The room was spacious and provided all I needed l, especially for the kitchen area and bedroom. I enjoyed my stay. "

"Room was very clean , when arrived I noticed how clean the property was on the outside and inside. No complaints Thank you"

"We've been here a dozen or more times. It really is a great place with great employees!"

"All was great "

"Other than the ice machine having issues no complaints. It v was across the street v from the mall which is a plus"

"Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates."

"Excellent stay!!! Had a great weekend at a great place!! Thanks so much!!! "