New Market Holidays

My experience with this hotel was very mixed but I was ultimately left with a bad impression. The GOOD: The room was bright and cheery and I was impressed with the look when I walked in; pleasant color scheme, new bed coverings, large room with big windows. The housekeeper was working hard prepping rooms and the one person who was working at the front desk was extremely busy, remained helpful and courteous even though he was having a rough day. I believe his name was Aneil. In the morning fresh coffee was provided for the guests in the lobby. The hotel is close to several eateries, lots of cultural diversity in the area. The BAD: We arrived at 4PM to check in but our room was not available to us until 6:30 PM. (What???) Two other men sat in the reception area with the working staff member but did nothing to help him. The bathroom in our unit was in need of updating and repairs. I got in the shower expecting a hair dryer to be available. My husband had to call and go to the front desk with his walker and was given a yellowed, old hair dryer that was meant to hang on the wall. The electric plug casing was cracked and one end was not closed tight, an obvious hazard. Final Thoughts: It was dog friendly and that was the reason we chose to stay...they have grassy areas around the property which were nice, however we will not be staying here again.

Staff were extremely helpful, breakfast provided was great. Very clean and comfortable.