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Hyatt Place New York City/Times Square

Photo gallery for Hyatt Place New York City/Times Square

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Overview of Hyatt Place New York City/Times Square

Hyatt Place New York City/Times Square

3.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
350 West 39th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building16 min walk
  • AirportNew York, NY (LGA-LaGuardia)32 min drive

Room options

About this area

New York

Hyatt Place New York City/Times Square is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Times Square and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Central Park. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden.

What's nearby

  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 13 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 8 min drive

Getting around

  • 34 St. - Penn Station - 7 min walk
  • Penn Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

About this property

Hyatt Place New York City/Times Square

3-star hotel near Broadway
A short walk from Madison Square Garden and Times Square, Hyatt Place New York City/Times Square provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a 24-hour fitness centre, guests can connect to free WiFi in public areas.
Additional perks include:
  • A front desk safe, multilingual staff and a 24-hour front desk
  • A porter/bellboy, ATM/banking services and a water dispenser
  • A computer station, coffee/tea in the lobby and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hyatt Place New York City/Times Square boast perks, such as laptop-compatible safes and Laptop workspace, as well as amenities, such as Desk chair and air conditioning. Guests reviews speak well of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, shower/bath combinations and hairdryers
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 0.5 mi (USD 60 per day)

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

81% of travellers were happy with check-in
Check-in from 4:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Off site parking fee: USD 60 per day (0.5 mi away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Frequently asked questions

Is Hyatt Place New York City/Times Square pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at on 3 Oct 2022 start from €236.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Place New York City/Times Square?

Check-in is from 4:00 PM - 12:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Place New York City/Times Square?

Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Hyatt Place New York City/Times Square located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. Broadway and Empire State Building are also within 1 mi (2 km). 34 St. - Penn Station is 7 minutes by foot and Times Sq. - 42 St. Station is 9 minutes.

Can I cancel my reservation for free at Hyatt Place New York City/Times Square and receive a full refund?

Yes, Hyatt Place New York City/Times Square offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place New York City/Times Square cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 465 out of 1098 reviews
5 - Excellent 42%
Rating 4 - Good. 300 out of 1098 reviews
4 - Good 27%
Rating 3 - Okay. 134 out of 1098 reviews
3 - Okay 12%
Rating 2 - Poor. 93 out of 1098 reviews
2 - Poor 8%
Rating 1 - Terrible. 106 out of 1098 reviews
1 - Terrible 10%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Sara
Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Let me start by saying that this was our first NY trip and we had about 7 members of our family staying here. We had booked 2 rooms. One was ok, but they weren’t able to provide the original room we had booked from the beginning. To make things worse, we got bites from something in that room and the AC didn’t work, even though multiple people stopped by to “fix” it. We were then switched to another room (that was a whole other issue) and the AC in that room yet again didn’t work. The bed sheets/pillow covers had stains on them. I was moved for a third time to another room and the door to the bathroom in that room would get stuck. It would take two people to pull it open. That being said, the employees tried to be accommodating, which we appreciated, but at the end of it- this is a hotel. We were there for 4 nights and there was something wrong every day of our stay. We’ll be going to NY back in Dec, but you can be sure we are not staying here again.
Stayed 4 nights in Sep 2022

5/5 Excellent

Melyssa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was very accommodating!
Stayed 1 night in Sep 2022

5/5 Excellent

Roxann
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Room was great it fit 5 people perfectly with the sofa bed. The hotel and room were clean, the staff was friendly and helpful. We didn’t try the breakfast we were always a few minutes late but we walked past the people eating and it looked like a good selection of breakfast options. The area the hotel is located in was perfect for us we wanted to be near time square and it’s just a few blocks over, definitely will stay here again in the future.
Stayed 4 nights in Sep 2022

5/5 Excellent

Rosio
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly at all times! And the room smelled and was very clean as soon as we walked
Stayed 2 nights in Sep 2022

5/5 Excellent

Osmedy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanes
Stayed 4 nights in Sep 2022

5/5 Excellent

Alma
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Had to run out of another hotel and we were lucky to find this one. It’s close enough to everything that you can walk. The rooms got cleaned daily. Definitely recommend.
Stayed 4 nights in Sep 2022

2/5 Poor

Ricardo
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was comically loud - imagine a poorly conditioned jet engine. Was not able to sleep at all. Room was eerily small, humid, and smelly.
Stayed 2 nights in Sep 2022

4/5 Good

laura g
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very clean
Stayed 1 night in Sep 2022

2/5 Poor

INGRID
Liked: Staff & service
Disliked: Cleanliness
I didn't like it because the first night my daughter was in bed and some little animals bit her leg and we told the front deskafterwards and he helped us very kindly, to change rooms, but I asked for lysol and they never took it to me, I had no option to stay there because all the hotels were full and my daughter had her modeling commitment so I could return home. I stayed because Or I had a choice but I didn't like the cleanliness of the rooms. they should improve.
Stayed 4 nights in Sep 2022

4/5 Good

Kodua, Hillsboro
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 5 nights in Sep 2022