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Reviews of Renaissance New York Midtown Hotel

4 out of 5
Renaissance New York Midtown Hotel
218 West 35th Street, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1005 reviews" "
Rating 8 - Good. 184 out of 1005 reviews" "
Rating 6 - Okay. 50 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, great staff, atmosphere, location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Millicent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking to vacation in NYC? I Would highly recommend staying at this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff did an amazing job!!!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner enjoyed our time at the Renaissance. You're located is an area thats pretty much close to whatever you might want to visit. You're literally next to MSG blocks away from Time Squar, Empire State Building, Central Park.The room itself was conformable and did us justice for our stay. Check in was fast and easy. We were in our room in no time!Subway access was a breeze being that theres literally one around the corner. Best Bagel & Coffee is located across the street if you get a chance to go i would highly recommend best bagels and coffee nearby
Stayed 2 nights in Apr 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Enjoying our stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front entrance was very helpful and polite.
Stayed 2 nights in Apr 2024

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Penn Station
Stayed 1 night in Apr 2024

10/10 Excellent

clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to spend a night!
Stayed 1 night in Apr 2024

10/10 Excellent

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the area! Very good service!
Stayed 3 nights in Mar 2024

10/10 Excellent

alicia

Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lorenda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Hoping there are no issues with the valet.
Stayed 1 night in Mar 2024

8/10 Good

christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff ignores at the restaurantin site for literary 20 min after being seated and ordering a drink, the server said he'd give me time to order, never came back, I had to call someone over. The hotel itself is nice, clean and in a great location just far and close enough to Times Square
Stayed 3 nights in Feb 2024

10/10 Excellent

Laquisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property was wonderful! I enjoyed the amenities and the fact that it was centrally located in the city near so many places in the city.
Stayed 1 night in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property great location
Stayed 1 night in Feb 2024

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to theaters
Stayed 1 night in Jan 2024

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with the family. Helpful staff. Nice room. Great location.
Stayed 1 night in Jan 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mahamad

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was fantastic! The hotel is gorgeous and the staff was so incredibly helpful. Checking in and out was a breeze. Everyone was very friendly. The only slight negative was elevator wait time. But it was New Years in New York so there were lots of people. Hotel was quiet and safe. Bed and shower were both amazing. Would absolutely stay here again.
Stayed 1 night in Jan 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, we really enjoyed our stay here. Very close to most attractions, dining & shopping. The restaurant, VERSA, is 1st class. Excellent food for all 3 meals w/very generous portions. Some of our favorite meals were there. The hotel is very modern & the rooms are nice, though there are a few quirky things about them. Our room had no dressers. There's a wardrobe for hanging stuff, but no place to put other things that don't get hung. As a result we had to keep things in the suitcases, but there's little room to even keep the suitcases. The room (2 queen beds) was very small w/little room to walk around without bumping into each other. The bathroom is very "different" too. While it has a nice, modern look, it's not very practical. Bathroom door is a frosted barn like door which slides closed....but the door really isn't shut. It's the equivalent of having a curtain hanging in front of the door opening, thus there's really no privacy. Though this really isn't a hotel issue, per se, our last night there the hotel was hosting the PBR--Pro Bull Riders who were having an event at MSG. They apparently had a party in the restaurant late evening/early morning and the music was deafening throughout the hotel rooms---even as far up as the 17th floor which is where we were. At 1:00 am the music & noise was outrageous. It put a damper on our final night there, esp. since we had to get up at 3:30 am to catch our flight. Liked the place, but may look at other options next time.
Stayed 5 nights in Jan 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we checked in to our room we found that the heater (AC) was making noises. It took them almost 3 hours to fix. We had to stay out of the room till they finish (it was a complete overhaul of the unit).
Stayed 2 nights in Nov 2023

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here ! Great location , pleasant staff , beautiful facilities. We ended up waiting over two hours for our room to be ready at check in , it was the day before New Year’s Eve so I’m expecting they were probably pretty booked. It was an inconvenience for me and my partner with what we had planned but they upgraded our room to a top floor suite with a balcony and a breathtaking view. They definitely made it right . Would stay again for sure
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
New York Midtown Renaissance
The hotel is dated. Needs some improving & updating. The elevator situation is a little slow. Lots of waiting in lines of people to get up/down the elevators. The staff, however, is super nice,accommodating and responsive to needs.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yuvaraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Teaira t

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, mordern and clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in the heart of manhattan and within a walking distance to all the Christmas attractions the Reinasance Hotel was a great choice by us . Clean with the city view free upgrade early check in. On my next year Christmas visit in Manhattan I will definitely book it again
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the location of the property and enjoyed the view from our view
Stayed 5 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Deborah

Stayed 4 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely did not like being woke up because the room either next to us or above us was opening their window shade. The chain through a roller is unnecessarily loud.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Great location, beautiful city view, nice size room and shower! Very clean and quiet in the morning
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kar Hing

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lyndsey

Travelled with partner
Liked: Property conditions & facilities
Our room was very nice. Staff was okay. Area around the property was okay. The bartender at the upstairs bar was very helpful when discussing how to get around the city. He was very nice.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Stayed 2 nights in Dec 2023

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room with a king sized bed which was not available and received two queens.
Stayed 1 night in Dec 2023

8/10 Good

Lindsay

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a 6th floor lobby with bar area and plenty of seating and.a "library" area for a quiet work space. The 5th floor has a larger bar/restaurant area and a large outdoor seating area, which was closed for a private function. We will stay again. VERY close to MSG
Stayed 1 night in Dec 2023