Newark Hotel Guide - Family Friendly Hotels in Newark, New Jersey

"Pool had to much Clorine in it to the point the water looked white. My son face is broken out on account on it. Ask if my room can get cleaned after day 2 of being there and they only brought towels didn’t change or make the beds which is a new one for me. "

"The room had no towels no blankets on the bed when we asked for blankets and towels they said they had to find some got ready to take a shower the shower head was falling off the shower you could not adjust the shower it was just flowing down on one speed water was coming from underneath the sink from the shower the toilet was leaking they said they had no more rooms to move us to finally the next day we got towels in the housekeeper gave us towels after she took the dirty towels now we have booked two rooms here for four nights and it was a disaster the only good thing is that the shuttle bus driver was good and they took you and dropped you off and did come back and pick you up but late at night the front desk clerks takes the phone off the hook and they're laying up on the desk with their head down sleep so you can't disturb them to get a call in so then we had to take a uber back and it was 11:00"

"Nice hotel "

"Good"

"Vary comfty"

"Clean room. Airport shuttle included "

"We didnt have breakfast, was suprised at the price. My granddaughter loved the pool."

"The check in staff was great. We had 3 rooms total - one room was dirty upon check in so the staff had to go check to make sure the other rooms were cleaned prior to giving us room keys. One room had dirty sheets. During the night time, we did see a roach in the bathrooms in All of our rooms."

"To my amazement the staff was super unhelpful. Let me start by saying I waited at the front counter for over 30 minutes just to check in as the front desk clerk ran to Burger king to get something to eat. Also, I paid for a room for 4 people and when I got to the room there was only 2 towels, I went down to the front desk to ask for more towels, and I was told we have to check and see if we have anymore. We decided to go get dinner and when we got back the towels were on the counter at the front desk. The next morning, we came to the breakfast area for a coffee, and the milk machine was out of milk. I notified the breakfast attendant, and she gave me the dirtiest look and huffed and puffed because I asked her kindly to fill the milk Despenser up. I do believe the staff here could use some additional training on customer service as it seems to be lacking in all aspects."