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"Lovely clean room with very friendly helpful staff!"

"Room was spacious and clean. Gisella at the front desk was amazing and very helpful. Breakfast had a good selection of food. Saul, our waiter at the breakfast hall was outstanding. Will definitely come back and stay."

"Breakfast and coffee were fantastic, room was clean & good. Ask for an interior room away from Fleet St. which stays loud late into the night."

"Lovely hotel in a Prime location just near Trinity College. Great courteous staff helping us out all along the way wonder if the warm and cozy lobby area to hang out in and have a cocktail only steps away from the Hapenny bridge.!"

"Well located. Room clean but small. Housekeeping can be improved . Front desk staffs were helpful and nice."

"Fantastic location, stayed here for the breakfast buffet, to be honest, and was a bit underwhelmed. "

"Great location! Nice to restaurant and bar on property. Breakfast was not included but was excellent!"

"Cleanly maintained and friendly and helpful staff."

"Where do I begin? I want to say this hotel is a pig with lipstick on but that would be an insult to pigs. Rooms are moldy, in disrepair, and floors and bathrooms are grimey. Toilet could barely manage to flush some toilet paper even after 3+ flushes. We would wake up freezing because the heater wouldn’t keep running. No fan to speak of so there is mold. However, when the occupants in the rooms above/nearby us showered, our room would fill with humidity to the point where we had to open the sliding glass door to get fresh air (even though we were already cold due to heater issues). Additionally, another effect of there being no fan, while I was blow drying my hair, apparently some silent alarm went off so we had staff banging on our door claiming we set the alarm off for the whole building? Then proceeded to tell me not to sit under the faire alarm while drying my hair, as if I have a choice? It’s one small room and there is no outlet in the bathroom. The lady who checked us in was completely confused and acted like it was her first day.. on Earth. The bar on ground floor plays karaoke until past midnight, good luck trying to sleep through that. Gym was closed. I could go on but I’m running out of characters. Also, I know this wasn’t a one-off because we were staying here with friends, they had all the same issues, tried to complain and move rooms, and still had the same issues in the new room! The only pros: bed was nice and comfy, and the coffee shop in the lobby is good."