Playa del Carmen Hotel Guide. Hotels in Nicte-Ha, Playa del Carmen, Mexico

"Great stay, but would not recommend “platinum.” It is not worth the extra money. I have been to other properties where paying the extra gets you much more. "

"So amazing! Wouldn’t change a thing! Highly recommend!"

"It was paradise! You are in the middle of the jungle with the ocean within walking distance. The people working at the resort are amazing! They are knowledgeable and kind as well as helpful. We had two rooms, a king junior suite and a double junior suite. The king suite was huge with a couch and love seat that you could turn into an additional bed. Both rooms had balconies. The double suite was on the top floor (3), so there was a lot of monkey activity. Do NOT feed them or touch them because they bite. You will ruin your vacation by needing a tetanus vaccine, rabies protocol, and antibiotics not to mention the trauma from the actual bite. They will also steal your things, like your eyeglasses and jewelry. They are fun to watch, but keep your distance. There are tons of exotic animals and giant iguanas. The food isn't gourmet, but there are options for everyone. The alcohol is included and strong, so drink tons of bottled water. They recycle. Leave all of your plastic cups and water bottles in your room, and housekeeping will take care of it. We had an incredible time and highly recommend going there. The resort is very safe. It's also quiet at night. "

"Rooms kept very clean, friendly outgoing staff, food was excellent at a la carte restaurants. Activities staff kept tje place hopping (if you wantt to participate) we will be back! "

"Primero el sistema de restaurantes muy limitado en horarios y siempre lleno para reservar o simplemente cerrado , el último día no tuvimos WI FI "

"The rooms were very clean and renovated, the staff were warm, friendly, and welcoming, and the property had swim-up bars, nice restaurants, and an amazing shop on site. "

"I was very disappointed with not having Secruity on path ways . Every night between 11pm and 4am in morning there was someone intoxicated scream , fighting. I have no problem with individuals having a a good time that was too much. You go on Vacation to relax but it's hard to do when individuals are waking you up. The food was great and staff was wonderful but didn't make up for the persons that were intoxicated between 11pm and 4am"

"The room decor looked great, however as soon as you come into the room the smell is bad. The resort itself is pretty, kids pools are great. The ocean was not.. too much seaweed, the cleaning crew cleaned seaweed with truck between 9 am - 1pm right when you are at the beach.. not good, smelly, blocking the view."

"Everything was very clean. Staff was great. Pool actives were super fun. The food was the worst part. We were only able to get into one restaurant. The buffet was fine at best. "