London Hotel Guide - Normansfield Theatre hotels in London, United Kingdom.

"Although there was WiFi, connectivity was so poor (both using & not using the WiFi), that I’d try a different hotel at Terminal 4 rather than going to this one again. While the breakfast bar was great, one of the lights in the bathroom flickered like a strobe light and there were problems with both the soap dispenser by the sink and the one in the shower."

"The bar was closed for refurbishment and we only found out a couple of days before the trip. They allowed us to use the member area but it did mean drinks etc were limited to what was bottled. It was also very small so very loud when it started to fill up. The room we were in was in another building which we got lost trying to find, a map would have been helpful. The room was small but clean. The floor did creak loudly no matter where you stood which was annoying for us but imagine worse for the people below. We booked a standard room and won’t do that again. Will only go back when the refurb is complete "

"Quick and easy check in, clean room and very comfy bed."

"Very clean room and very attentive staff!! Local to places too!"

"Staff was amazing except the lady at check in. Was not friendly was not rude - just a matter of fact. Otherwise the staff was great."

"Directions from the Elizabeth line are simply poor. The fact you need a you tube video to explain how to get there is concern enough. Room service was just plain bad food - but they have you hostage. It was clean. It is convenient if you need to be at terminal 2 for early flight and want to be on property. Otherwise it is overpriced across the board."

"All good"

"It was pretty standard. Good value for money. "

"Clean room, staff were polite and welcoming, breakfast was the bestselling meal, very nice , I just love everything about this stay"