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"The staff were very polite and was very helpful nothing was too much trouble. Room was cleaned daily. Food was very good and varied.The only criticism was that the main lift was out of order whilst we were there so had to use the smaller lift which often made it a longer wait to get to our room. Go to our room"

"One night stay in Llandudno a favourite place of ours. Normally do as day trip but as good weather forecast decided to stay over. Room was at the top so lots of stairs to climb but great sea view so worth it. Comfy bed and spacious room. Fairly recently renovated but headboard already been damaged which was a shame. Shower tray quite slippery so shower mat would have been better. Loved the chocolate and good old flump with our hot chocolate in the evening. Slept well and was greeted by a seagull on the windowsill in the morning!! Breakfast was amazing so much choice and quickly served up. Really enjoyed the fried bread. Paid for parking and whilst tight it was nice to have car somewhere safe. Staff all very friendly and helpful. Definite recommend and would stay again."

"Fantastic location and good entertainment. Very poor tv reception- very limited channels available. I found one of the reception staff very unhelpful unfortunately. "

"Great location"

"Third time staying here. Perfect for visiting the University and the beautiful area. Rooms are clean and comfortable, staff are all friendly and helpful. Great breakfast, with Menai Strait views"

"Had a lovely stay at the Wild Pheasant when attending a concert in Llangollen Pavillion. It's about 10 minutes walk into Llangollen and about the same to the Pavillion. All staff encountered were really friendly and helpful. Room was lovely, clean and spacious. More available electric sockets in room would have been good Had a meal from the Glasshouse in the afternoon and it was excellent. Breakfast was great. Would recommend. "

"All great"

"Me and my hushad an amazing weekend for our 1st anniversary, food was excellent location was fantastic. Hottub in the forrest was an experience, although the Sauna was a little too small, not much value for money we paid on the twilight package we picked. Next time we would just book the hottub. Peacocks roaming around the grounds feeding out of your hands was something else. I would highly recommend a stay at Ruthin Castle. "

"The room was ok, just a bit tired could do with update. The shower was good. The lift was small and a bit scary "