Bespoke hotels in North West England, England

"The main benefit is that its so close to the airport. After checking out its less than 5minutes to Terminal 2 No last minute panic over delays in getting to the airport on time."

"Room 119; a lot of noise from a constant water trickling sound and from the ventilation equipment on the roof outside the window. Starting to look a little bit shabby."

"Room was fine, was pleasantly surprised to find a hairdryer in the wardrobe. However I was disappointed to learn that breakfast is served from 7am, not 6am as advertised. This meant that I paid £12 for a breakfast I was unable to receive (i already had train tickets booked for 7am), and none of the front desk team were able to assist. I have since emailed and had no response, so it's unlikely I'll be returning considering they are willing to falsely advertise and not refund me for a service they were unable to provide."

"Stayed here recently and unfortunately had a frustrating experience regarding parking. The hotel advertises parking as “subject to availability”, which I took to mean that if a space was available on arrival, it could be used. I also contacted the hotel prior to my stay and, based on the wording used, understood this to be first come, first served. I made a point of arriving early to secure a space and specifically chose this hotel because parking was listed at £25 per night. However, after parking, I was later contacted and told I needed to move my car as the spaces were effectively pre-allocated. This was not made clear at any point beforehand and created unnecessary stress during my stay. To add to the confusion, my room overlooked the car park and at no point did it appear to be full. There was also an overspill car park on the opposite side of the road which remained empty, so the situation was difficult to understand. Although I complied and moved the vehicle, the issue could have easily been avoided with clearer communication. I also raised this with staff but did not receive a meaningful response or resolution, which was disappointing. Overall, the lack of clarity around parking and the poor follow-up from staff left a negative impression."

"Love this place - so handy. Airport transport included"

"Staff went above and beyond especially considering I’d arrived a day early ! The manager and reception staff went out of their way to resolve the situation. Restaurant excellent, would recommend."

"Super handy and really good stay - 2 day stag do with Grand National as the main event! Hotel location is brilliant for Lime Street, Liv Central and all the central bars. My room (double) was very nice but lads in the twins found it quite basic. On-site bar / pub is great to get going - low prices. Value was ok for Grand National weekend but a bit steep otherwise."

"Great location for the football and lovely spacious rooms."

"Our main complaint was that we could clearly hear the people in the room next door. Otherwise the hotel was fine."