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"This hotel exceeded all my expectations. The rooms were really clean and beautifully decorated. I also was upgraded to deluxe room with a loft sitting area. The tall windows opened so I could have a gentle breeze in and view the courtyard. It was stunning."

"Great location and good food "

"Terrific location and staff! "

"Breakfast is distinctly average to bellow. Not terrible, not something you’d pay for if you’re not here for work like I was."

"Room was fine, great view, however dated. The desk set up had very little space to accommodate clothing if you didn't want to live out of your suitcase. The large TV took up 90 percent of the surface space for your items. No outlets in the bathroom for hairdryer or flatiron. The tub/shower is a very high step in/out for the elderly or short, big fall hazard, needs to be just a shower. The plumming needs updated as this is the only toilet in all of England we had to "prime" to flush.by flushing once and the 2nd time it worked. I gave it a 4 star as they were updating the lo by and we saw other floors had been updated hoping the 2nd floor is coming soon. The location is perfect for the towr bridge, Tower of London and the tain station. "

"Clean, good location, nice touches like water bottle and chocolate in the room."

"A very convenient stat for the West end. Clean and comfortable hotel that works for a couple of days "

"Everything was fine"

"Outdated "