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"This was a solo trip for theatre week and it was perfection! Location is super convenient and the solo room (with window) was the perfect size for me. It had been 20 years since I had stayed there and the upgrades to the hotel were wonderful. Although I never ate at the hotel there were plenty of wonderful food options in the area. I always bring a sound machine with me, so I never heard any noise from the hallway during the evening. Will definitely stay there again on my next solo trip."

"We did not have breakfast at the hotel. "

"Clean room, great view of Tower Bridge!"

"Could not ask for a better location. The staff were helpful, the property is beautiful, and you are right in the heart of exploring London! The only downside was having to reserve a time to use the pool, which was not made clear when booking."

"We did not stay for breakfast but the bar menu was excellent and we felt very comfortable, safe and taken care of on our visit. "

"Make sure you ask for a room away from the train tracks or you will be awake all night."

"Great location, thanks for the room upgrade!"

"Breakfast is great. Lobby excellent. Staff great. Rooms very reasonable. A little tight and a little hard to get the room cleaned. Totally great stay. Just a little complaint about unclear how to ensure the room is cleaned (you have to request the night before)"

"This listing is incomplete. Right off the bat, they wanted £40 to check-in early. Rather than give available rooms to folks first come first served like other hotels, they wanted more money. The cocoon concept seemed pretty cool, except the room we got… - has no windows - is split in two vertically so you have to crawl around like you’re camping (hit my head twice) and the ladder is in the way of the bottom one - there is nowhere to put stuff except in the crawl spaces in front of the bed and one “platform” for one suitcase (no nightstand, no counter space in the bathroom, no closet, no hangers, no desk) had to use the toilet and the top of the garbage can - there is nowhere to sit except the bed, and the toilet - nothing in the room (no coffee, no iron, no hair dryer, no TV, no cups, no ice bucket, nada) - no front desk (though it says so on the amenities) only a row of iPads for self check-in and a few people loitering around - no phone to call the non-existent front desk to ask if they have any of the items above - lots of outlets for charging, yet none in the bathroom for hair drying (brought our own)(maybe it’s UK code) - not see through but translucent bathroom divider (I left the room while my daughter showered) - can’t turn the AC down below 19 degrees but room never got below 23 - then, to top it all off, they wanted £45 to out the bags in storage at checkout - same price as a few other “normal”/“real” hotels, not including early check-in fees and fee"