Odell Hotels

"We got moved room at midnight, and had to move all of our belongings because the power in our room wasn't working, which was an issue the desk knew about when they gave us the room. Then, when I attempted to get a refund on the room for the night, we were offered free breakfast, but the lady on the desk was desperate to haggle down the number of days we got it for. Just felt very cheap and really made us not enjoy the stay."

"We stayed here before but things gone downhill. The breakfast was not that hot. We had a AV car. Non EV cars were parked in the Charging points. The staff said they could match registration numbers to guests. I asked them to put a note on their windscreen. Nothing done. Very annoying. No mirror in dressing table. Small attentions to details gone x. Staff were on the surface great x"

"Breakfast is carnage on a weekend. Staff worked hard to clear tables and replenish the food. However the food area is far too small to cope comfortably with the number of people."

"Nice room and amenities. Good varied breakfast options "

"Comfortable and sofa bed made up ready. Great swimming pool sauna and steam room "

"Great stay, view is cool, top-floor bar and breakfast very good and all staff friendly and professional. "

"at 10.30 at night went into my room both bedside lights not working and wall light not working had to move the desk light to bedside to see anything. was too late to move rooms so put up with it till morning"

"Absolutely stunning property with beautiful grounds and facilities. Food was extremely high standard and all staff very welcoming, attentive and friendly. The spa is stunning and offeres everything you need. Little slice of heaven"

"Mixed reviews overall, my room was generally pretty clean however, I found a hair in the bathroom that definitely wasn't mine as it was about 6 inches long onnthe tiles of the shower, the window didnt stay open without wedging something underneath it, decor was tired and the TV was no bigger than a PC monitor and looked lost on the wall and wasnt vaguely visible from the bed and everytime the fridge in the room clicked on and off it turned the TV off and on again (annoying to say the least). The fitness area however was quite good, the pool was a tad on the cold side but a good size, steam room was good and the salt sauna was outstanding, found the main restaurant to be quite pricey (£80 a head for 3 courses) so gave it miss so cant comment on quality of food. Overall a decent stay but lacking in some areas and given the three figure cost not bad value for money but not great "