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Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Water park
7 outdoor pools, pool umbrellas, pool loungers
7 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationWonderworks5 min drive
  • Popular LocationPointe Orlando5 min drive
  • Popular LocationOrange County Convention Center7 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Orlando International Premium Outlets and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Travelling with kids? Make time for Walt Disney World® area, or head to an event or a match at Amway Center. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • The Wheel at ICON Park™ - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Orange County Convention Center - 7 min drive
  • Aquatica - 7 min drive

Getting around

  • Orlando Station - 16 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Fogo de Chao Brazilian Steakhouse - 4 min drive
  • Outback Steakhouse - 4 min drive
  • Brick House Tavern + Tap - 4 min drive
  • Joe's Crab Shack - 4 min drive
  • Yard House - 4 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly hotel near Universal Orlando Resort
A short walk from Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, water park access and a bowling alley. Indulge in a manicure/pedicure, hydrotherapy and a deep-tissue massage at the on-site spa. The on-site family restaurant, Drafts Sports Bar & Grill, features American cuisine. The gym offers aerobics classes and Pilates classes; other things to do include basketball, kayaking and volleyball. Guests can also expect to find a poolside bar, a corner/local shop and a terrace.
You'll also find perks such as:
  • 7 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, 2 outdoor tennis courts and multilingual staff
  • Barbecues, ATM/banking services and outdoor furniture
  • Guest reviews give top marks for the location
Room features
All 1990 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and microwaves

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill
  • Sids Bistro
  • Cordovano Joe's Pizza
  • The Marketplace & Deli
  • Buccaneer Galley

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (25000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 6 February 2023 to 17 February 2023 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 60 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Sporting facilities or equipment
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at on 13 Feb 2023 start from €153.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 per room) with a maximum weight of up to 60 lb per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self-parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on a lake, within 3 mi (5 km) of Dr. P. Phillips Hospital and Universal Orlando Resort. Titanic the Experience and CoCo Key Water Resort are also within 3 miles (5 km).

Can I cancel my reservation for free at Westgate Lakes Resort & Spa Universal Studios Area and receive a full refund?

Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates, because flexibility matters! Please refer to Westgate Lakes Resort & Spa Universal Studios Area cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.6

Good

Rating 10 - Excellent. 1310 out of 2805 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 557 out of 2805 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 372 out of 2805 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 263 out of 2805 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 303 out of 2805 reviews" "
" "2 - Terrible 11%

7.9/10

Cleanliness

7.9/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pools and water park!
Stayed 3 nights in Jan 2023

6/10 Okay

margie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Buildings are too far apart, you can not walk to amenities and the golf cart that is supposed to pick you up never comes, we waited 30 min and finally drove ourselves. There are really not 7 restaurants, it’s just a market with different options. EVERYTHING closes at 10, you can’t even get a drink at the bar on a sat night after 10. No music at the pool … very boring!!!!! Apartments are cute and locations is good. I will not be coming back here .
Stayed 3 nights in Jan 2023

8/10 Good

Kadisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was an extra door in my room and I wasn’t sure if it lead to next-door were there would be other just staying that’s a little uncomfortable.
Stayed 2 nights in Jan 2023

10/10 Excellent

Shamone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining. On property restaurants closed very early
Stayed 6 nights in Jan 2023

10/10 Excellent

Tahirah Nakia, Owings Mills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the greatest solo trip. It was quiet at night, especially after hitting theme parks all day. The views are beautiful.
Stayed 4 nights in Jan 2023

2/10 Terrible

Jack

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam, through and through; dirty and rude and noisy.
Stayed 7 nights in Jan 2023

10/10 Excellent

Kim Tuan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and close to all attractions
Stayed 3 nights in Jan 2023

4/10 Poor

Arhia

Travelled with family and small children
Disliked: Cleanliness, staff & service
Disappointed after being put in an unclean and disgusting room, and having to wait nearly two hours and call guest services 5 times to be moved to a new room with Zero compensation or apologizes offered
Stayed 3 nights in Jan 2023

8/10 Good

Terry A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the many things to do while staying on the property. The room and jaccuzi bath was nice but the room could use a little updating. Ex: Faucets were loose. overall I enjoyed my stay and would return.
Stayed 7 nights in Jan 2023

10/10 Excellent

Jose, Elizabeth

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I liked that it had many amenities such as water park. i wasn't too happy that my infant son had his knees and feet dirty from crawling on the room. Floor wasn't very cleaned
Stayed 3 nights in Jan 2023