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Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Exterior
Boating
Exterior
Deluxe Villa, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine

Overview of Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationWonderworks5 min drive
  • Popular LocationPointe Orlando5 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on the waterfront. Orlando International Premium Outlets and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal’s Volcano Bay. Travelling with kids? Make time for Aquatica, or head to an event or a match at Amway Center. Spend some time exploring the area's activities, including outlet shopping, golf lessons and golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • The Wheel at ICON Park™ - 4 min drive
  • SEA LIFE Orlando Aquarium - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 16 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Dave & Buster's - 5 min drive
  • Rocks - 6 min drive
  • Miller's I-Drive Ale House - 5 min drive
  • Maggiano's - 6 min drive
  • B-Line Diner - 7 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly hotel near Aquatica
A short walk from Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, water park access and a bowling alley. Indulge in a body treatment, a deep-tissue massage and a manicure/pedicure at the on-site spa. The on-site family restaurant, Drafts Sports Bar & Grill, features American cuisine. The gym offers yoga classes and Pilates classes; other things to do include hiking/biking, kayaking and basketball. Stay connected with in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as 2 poolside bars and a corner/local shop.
You'll also find perks such as:
  • 7 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking and valet parking
  • Free bike hire, 2 outdoor tennis courts and a front desk safe
  • Smoke-free property, concierge services and massage treatment rooms
  • Guest reviews give top marks for the location
Room features
All 1990 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, free infant beds and travel cots
  • Pillowtop mattresses and sofa beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill
  • Sids Bistro
  • Cordovano Joe's Pizza
  • The Marketplace & Deli
  • Buccaneer Galley

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)
  • Travel cot
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (25000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 60 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 4 Jun 2023 start from €156.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 per room) with a maximum weight of up to 60 lb per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self-parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Orange County Convention Center and Universal Orlando Resort. Universal’s Volcano Bay is 3.1 mi (5 km) away.

Reviews

7.6

Good

Rating 10 - Excellent. 1457 out of 3162 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 613 out of 3162 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 432 out of 3162 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 301 out of 3162 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 359 out of 3162 reviews" "
" "2 - Terrible 11%

7.8/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2023

4/10 Poor

Tami

Disliked: Staff & service, property conditions & facilities
The room smelled the remotes worked working...the fan would start and stop working. Driving around everywhere on property was totally inconvenient ...and having to pay entry fees for the water par and a three hour party that was 100 dollars was ridiculous. We had already paid to be at the resort.
Stayed 2 nights in May 2023

6/10 Okay

Kevin

Travelled with family and small children
I didn’t like the extra taxes that I pay at the property when we arrive,plus I gave a extra $50 dollars deposit.
Stayed 4 nights in May 2023

8/10 Good

Rosalba

Travelled with family
Liked: Cleanliness
Room infected with cockroaches, parking was a nightmare. Installations were okay and staff pleasant. Nothing outstanding probably won’t go back.
Stayed 3 nights in May 2023

2/10 Terrible

Grzegorz

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No cleaning service daily, sticky room,
Stayed 4 nights in May 2023

10/10 Excellent

Tamara, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

Mora

Travelled with family and small children
Liked: Cleanliness, staff & service
When we were moved to the other bedroom my children and I stayed outside until almost 12am ( 1 1/2 hour because rhe door was locked , we wait until they opened ) the night was windy and a little bit cold. Also the second bedroom was dirty with hair in the bathroom floor and jacuzzi, also the comforter at the main bedrokm was dirty with black spot . Excellent service at front desk , friendly people , thank u.
Stayed 3 nights in May 2023

2/10 Terrible

Benjamin, Woodland Park

Travelled with family and small children
Liked: Staff & service
Overall I would stay again. However, the check in process needs to be simplified dramatically. People travel with children to this establishment. Any parent knows kids get restless while standing in line for long periods of time. 1 hour long standing in line and then another 40 minutes at the check in counter, unacceptable. Not with a four year old. The parking is a problem. After a long day of enjoying Orlando I had to carry my four year old for our 20 minute walk to the room. Yes, they offer golf cart transportation but no one explained how that would work. There were hardly any parking passes on the cars in front of our building. So guests get the good spots and the paying customer get to walk. Doesn’t seem fair…
Stayed 3 nights in May 2023

6/10 Okay

Dessla

Liked: Property conditions & facilities
Disliked: Cleanliness
The room had roaches gor the 3 dsys we were there
Stayed 3 nights in May 2023