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Overview of Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery

Featured image
Water park
7 outdoor pools, pool umbrellas, pool loungers
7 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Westgate Lakes Resort & Spa Universal Studios Area

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationWonderworks5 min drive
    Popular LocationPointe Orlando5 min drive
    Popular LocationOrange County Convention Center10 min drive
    AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Choose dates to view prices

Deluxe Villa, 1 Bedroom

4.2/5 guest room rating
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

4.3/5 guest room rating
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (with Horror Nights Event Shuttle )

No guest room rating
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

4.4/5 guest room rating
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Villa, 2 Bedrooms

4.3/5 guest room rating
  • 111 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

5/5 guest room rating
  • 111 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Studio (Villa)

4.1/5 guest room rating
  • 46 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom

3.6/5 guest room rating
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )

5/5 guest room rating
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Pointe Orlando and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Eola and Lake Eola Park. Travelling with kids? Make time for Universal Orlando Resort, or head to an event or a match at ESPN Wide World of Sports. Spend some time exploring the area's activities, including golfing, waterskiing and golf lessons. Guests appreciate the resort's location for the sightseeing.
Popular Location

What's nearby

  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 8 min drive
  • The Wheel at ICON Park™ - 9 min drive
  • Orange County Convention Center - 10 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Where to eat
  • Drafts Sports Bar & Grill – Family restaurant with a bar offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Sids Bistro – Serves breakfast, lunch and light fare daily.
  • Cordovano Joe's Pizza – Restaurant offering pizza. Serves lunch and dinner daily.
  • The Marketplace & Deli – Delicatessen offering American cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star, family-friendly resort near Pointe Orlando
Along with 4 restaurants, this smoke-free resort has a marina and 7 outdoor pools. Free WiFi in public areas and free valet parking are also provided. Additionally, a full-service spa, a water park (surcharge) and 3 poolside bars are on-site. All 1990 rooms provide conveniences such as dining areas and sitting areas, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, fridges and microwaves. Weekly housekeeping is available.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 forms of accommodation with DVD players and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

2 outdoor tennis courts and a water park (surcharge) are featured at the resort. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serenity Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Breakfast available for a fee: USD 6.95-12.95 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 4 bars/lounges
  • Room service available

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (25000 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per stay
Dogs only
2 per room (up to 60 lbs/27 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The resort fee includes:
  • Pool access
  • Fitness centre access
  • Sporting facilities or equipment
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6.95 and USD 12.95 per person (approximately)
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort & Spa Universal Studios Area Resort
Westgate Lakes Resort & Spa Universal Studios Area Orlando

Frequently asked questions

Can I cancel my reservation for free at Westgate Lakes Resort & Spa Universal Studios Area and receive a full refund?
Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates, because flexibility matters! Please refer to Westgate Lakes Resort & Spa Universal Studios Area cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 18 Apr 2021 start from €103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?
Yes, this property has 7 outdoor pools and a children's pool.
Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?
Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 per room) with a maximum weight of up to 27 kg per pet. There's a fee of USD 100 per stay. Service animals are exempt from fees.
How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?
Valet parking is free at this property.
What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?
Check-in is from 4:00 PM - midnight.
What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?
Checkout is at 10 AM.
Where is Westgate Lakes Resort & Spa Universal Studios Area located?
This family-friendly Orlando resort is located on a lake, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and Discovery Cove. SeaWorld® Orlando and The Wheel at ICON Park™ are also within 3 miles (5 km).

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 1372 out of 3035 reviews
5 - Excellent 45%
Rating 4 - Good. 801 out of 3035 reviews
4 - Good 26%
Rating 3 - Okay. 423 out of 3035 reviews
3 - Okay 14%
Rating 2 - Poor. 240 out of 3035 reviews
2 - Poor 8%
Rating 1 - Terrible. 199 out of 3035 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
rooms conditions are poor ,not clean
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled to a Westgate property before, so I was a little taken aback by all of the negative reviews. I decided to take our chances based on my previous experiences. Great Decision! The Westgate Lakes Resort & Spa is a simply amazing property. The main attraction for me was the water park on property. Another, Great Decision. The rooms are exactly what they say, Villas. Two amazingly nice sized rooms. Because there are so many pools and amenities there’s a perfect view from every angle. We upgraded to a 2 bedroom after our first night, the process was simple and well worth it. It’s a great place to stay with so many amenities, there are very few reasons to leave the property.
Stayed 2 nights in Apr 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The worst experience I had. I was in able to go on a real honeymoon so I chose to go here and it was the worst. I left a day early and I asked for a refund and they told me no. I never been treated this way.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV/cable service was very poor quality in our room and we could not get the dvd player to work.
Stayed 3 nights in Apr 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First of all our entire room flooded due to something they did not tell us what also the stove broke then we had to change rooms which was not in the same building so that was a inconvenience to pack up everything including food then we get to the other room and the tv is giving us trouble
Stayed 4 nights in Apr 2021

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