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Reviews of Westgate Leisure Resort

3.5 out of 5
Westgate Leisure Resort
6950 Villa De Costa Dr, Orlando, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 776 reviews" "
Rating 8 - Good. 203 out of 776 reviews" "
Rating 6 - Okay. 94 out of 776 reviews" "
Rating 4 - Poor. 55 out of 776 reviews" "
Rating 2 - Terrible. 48 out of 776 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, amenities
Awesome property, very pleasant, enjoyed myself
Stayed 2 nights in Apr 2024

10/10 Excellent

Abayomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

leola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable bed.
Stayed 2 nights in Apr 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and nice units!
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was excellent .
Stayed 1 night in Apr 2024

10/10 Excellent

Jabril

Liked: Cleanliness, staff & service, property conditions & facilities
The WiFi wasn’t reliable
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 2 nights in Apr 2024

2/10 Terrible

chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
we believe we booked the westgate property at the vacation villas resort with the waterparks.the day before we checked in they sent notifaction that we were booked at the westgate leisure resort.we immediately started looking for other propertys but just decided to go and hope for the best.when we pulled in i knew we were had made a huge mistake.we were on a property where people actually lived and did not want to stay there.the people in my group talked me into staying because we couldnt get a refund.that night we were kept awake by people who lived in the property who decided to park their cars in our parking lot desiginated for resort guests and could hear everything.they were actually working on their cars till after midnight when it quited down.we went to the front desk in the morning to let them know about this and they replied we cant control what the people that live here do but will bring it to our security guard attention.we were charged an astronomical amount to stay at a resort where i didnt feel safe and didnt want to be there.i will never never stay at any westgate property and will share this horrible experience with everyone i know.we believe that our booking was changed through your system without our knowledge most likely because the resort we actually booked was full without notification until it was too late to cancel.
Stayed 2 nights in Mar 2024
Response from Social Media Support on 25 Apr 2024
Hi Chris, We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is genuinely concerning, and we apologize for any inconvenience and discomfort you encountered. It's distressing to learn that your booking may have been altered without your knowledge, leading to an unexpected and unsatisfactory stay at our property. We understand the importance of feeling safe and comfortable during your travels, and we regret that we fell short of meeting your expectations in this regard. We regret that your experience with us has left a negative impression, and we understand your reluctance to consider staying with us again. Kind Regards, Social Media Support

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has recently been remodeled and it was PERFECT for our stay. They provided everything we needed and checked on us often. Will be staying here monthly for a few months.
Stayed 3 nights in Mar 2024

6/10 Okay

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Social Media Support on 25 Apr 2024
Hi Dwayne, Thank you for the feedback on the Westgate Leisure Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support

10/10 Excellent

deborah, White Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Westgate Leisure! It was a quiet property which we embraced! With busy work lives, this resort gave us the ability to relax. The condo was well appointed and gave us everything we needed minus laundry in the unit. The master bed was comfy and the bathroom was a highlight! The lighted mirror and shower area were the stars! The pools and hot tub were great with a variety of comfortable chairs around. There were also pergolas to get you out of the sun when you’ve had too much. There is an arcade and putt putt to test your competitiveness! The resort location was close to main highways and there are plenty of restaurants in the vicinity. Overall our stay was wonderful and I would highly recommend staying here.
Stayed 5 nights in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very clean, good location. Would recommend it to a friend. Thanks,
Stayed 5 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & staff! Check in went perfect, better than we expected. Love the lady who checked us in, super friendly!
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan

Everything was clean and perfect for cooking our own food and saving money. Only bad thing was a bit of a musty smell whem we arrived, but it dissipated over the days we were there
Stayed 6 nights in Mar 2024

10/10 Excellent

Adriano Martins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 7 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property, but there isn't many restaurants within walking distance
Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as advertised
Stayed 8 nights in Mar 2024

10/10 Excellent

Braheim Tyree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 4 nights in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The property and rooms were impeccable. The suite was bigger and better than I expected. I traveled solo but perfect for a family or group of friends. I especially loved the lake view with jazz music playing around the lake. Also, great amenities. My new favorite place to stay in Orlando.
Stayed 2 nights in Mar 2024
Response from Social Media Support on 11 Mar 2024
Hi Tiffany, Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found our property and rooms impeccable. It's fantastic that the suite exceeded your expectations and that you appreciated the lake-view ambiance with jazz music. We're glad you found our amenities great and that we've become your new favorite place to stay in Orlando. We look forward to welcoming you back soon, whether you're solo or with family and friends!Best Wishes, Social Media Support

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but nothing fancy
Stayed 6 nights in Feb 2024
Response from Social Media Support on 11 Mar 2024
Hi Joe, We're happy to hear that you had a good stay overall! Your feedback is invaluable to us, and we'll use it to make any necessary improvements. We hope to have the pleasure of hosting you again soon.Best Wishes, Social Media Support

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Social Media Support on 11 Mar 2024
Hi Jorge, Thank you for choosing the Westgate Leisure Resort! We are so delighted that you had an amazing 5-star experience at our resort. We invite you to come back and experience another amazing vacation.Best Wishes,Social Media Support

10/10 Excellent

Ernesto

Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2024
Response from Social Media Support on 11 Mar 2024
Hi Ana, Thank you for taking the time to provide us with awesome feedback on the Westgate Leisure Resort. We look forward to your next visit very soon!Best Wishes,Social Media Support

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in unit 1711 and it looked totally refurbished. Almost everything was new. It was a real bargain for the price. The unit had 2 bedrooms, 2 full bathrooms, a dining room and living room.We would definitely stay again!
Stayed 9 nights in Feb 2024
Response from Social Media Support on 11 Mar 2024
Hi Michael, Thank you for your review! We're thrilled to hear that you enjoyed your stay in unit 1711 and found it to be refurbished and well-appointed. It's great to know that you appreciated the value for the price and that you would definitely stay with us again. We look forward to welcoming you back for another wonderful experience!Best Wishes, Social Media Support

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing will be booking again
Stayed 2 nights in Jan 2024
Response from Westgate Customer Care on 5 Feb 2024
Hi Sydney, we're honored to have hosted you at Westgate Resorts. Thank you for visiting us, and we look forward to welcoming you again soon.Kind regards,

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Westgate Customer Care on 5 Feb 2024
Hi, thank you for choosing us as your vacation destination. We look forward to welcoming you back to Westgate Resorts.Kind regards,

8/10 Good

Chun-zi

Liked: Staff & service, property conditions & facilities
The front desk has moved inside of property, but our taxi driver didn't know, and dropped us at the gates, walked far with 6 luggage. we have 2 seniors and 2 miners. Sheets and towels are old. Otherwise everything else is good
Stayed 3 nights in Dec 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service The room was very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing I will come again
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
Do not let the outside appearance fool you!!!! This stay was amazing!! I was a little skeptical because of the location, but was overall satisfied with the stay. Check in was fast and painless. Parking was easy and free. The rooms were spacious and very clean. The bed was like sleeping on a cloud. We even got a free upgrade to a (2) bedroom. Area was quiet and relaxing. Right off International Drive less than 5 minutes from Sea World.
Stayed 2 nights in Dec 2023

8/10 Good

Sindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very quiet. I love the fact that it wasn’t as busy as the other. Everything was clean and easy. I would definitely come back here and recommend.
Stayed 2 nights in Nov 2023
Response from Social Media Support on 27 Nov 2023
Hi Sindy, Thank you very much for your feedback. We are glad to know that you enjoyed your vacation here with us and hope we will see you back soon. Kind Regards, Social Media Support

10/10 Excellent

HOWARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and other options that made you feel like you were home.
Stayed 1 night in Nov 2023

10/10 Excellent

HOWARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I would love to stay there again.
Stayed 2 nights in Nov 2023
Response from Social Media Support on 21 Nov 2023
Hi Howard, Thank you for your rating on the Westgate Leisure Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

10/10 Excellent

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2023
Response from Social Media Support on 21 Nov 2023
Hi Audrey, We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Leisure Resort very soon. Best Wishes,Social Media Support

10/10 Excellent

konjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean safe and everything is there to stay, the shuttle and tour and breakfat was also interesting, love it so much
Stayed 2 nights in Nov 2023
Response from Social Media Support on 21 Nov 2023
Hi Konjit, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Leisure Resort!Best Wishes,Social Media Support

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Social Media Support on 21 Nov 2023
Hi Julie, Thank you for taking the time to provide us with awesome feedback on the Westgate Leisure Resort. We look forward to your next visit very soon!Best Wishes,Social Media Support

10/10 Excellent

WILSON

Travelled with partner
The best service thanks
Stayed 2 nights in Nov 2023
Response from Social Media Support on 21 Nov 2023
Hi Wilson, Thank you very much for your feedback and thank you for choosing the Westgate Leisure Resort. We can't wait to see you again!Best Wishes,Social Media Support

10/10 Excellent

Robbins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway!
We had a fabulous stay at Westgate Leisure Resort. Check-In was quick and simple. The staff person Jorge was so nice and pleasant. We was upgraded to a beautiful 2 bedroom 2 Bath suite because it was ready. We were on the 2nd floor and it was easy to get to our room. the resort was not busy and we didn't have any problems finding a parking space. Parking is free which was a nice. Our only issues were the wifi-which was going in and out. You have to sign up for their WOW Loyalty Program in order to get free wifi. Also, the water doesn't get hot but just warm. The last thing that we didn't like was the hair all over the place. Despite those things the unit was updated and looked brand new. The unit is spacious and the TVs are huge. There was also a lot of channels to watch. The bed was super comfy and the bathroom was so big, clean and new. Beautiful stand up shower in the master bathroom. We would definitely stay again.
Stayed 2 nights in Nov 2023
Response from Social Media Support on 15 Nov 2023
Hi Robbins, Thank you for sharing your wonderful feedback about your stay at Westgate Leisure Resort. We're delighted to hear that your check-in experience was quick and pleasant, and that Jorge provided exceptional service. It's great that you were upgraded to a spacious 2-bedroom suite, and we're pleased to know that you found the accommodations well-maintained and updated. We apologize for the intermittent Wi-Fi and the requirement to sign up for the WOW Loyalty Program to access it. We'll take your feedback into consideration for future improvements. We appreciate your understanding regarding the water temperature and any cleanliness concerns you may have had. We're thrilled to hear that you enjoyed the spaciousness, large TVs, comfortable bed, and the beautiful master bathroom. It's wonderful to know that you would choose to stay with us again, and we look forward to hosting you on your next visit.Kind Regards, Social Media Support

10/10 Excellent

Doron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel!!
This hotel was so great for me and my family... rooms are very comfortable and the price is very fare to everyone.. 5 stars for my stay!!
Stayed 2 nights in Nov 2023
Response from Social Media Support on 15 Nov 2023
Hi Doron, We appreciate your rating on the Westgate Leisure Resort. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future. Best Wishes,Social Media Support

10/10 Excellent

Kristen

Travelled with family
Liked: Amenities, property conditions & facilities
Everyone was very friendly. Place was spacious and clean.
Stayed 2 nights in Nov 2023
Response from Social Media Support on 9 Nov 2023
Hi Kristen, Thank you for your feedback and thank you for staying at the Westgate Leisure Resort! We appreciate your review very much and we hope to see you soon again for another amazing experience with us.Best Wishes,Social Media Support

8/10 Good

Edward

Stayed 2 nights in Oct 2023
Response from Social Media Support on 20 Nov 2023
Hi Edward, Thank you very much for your feedback and thank you for choosing the Westgate Leisure Resort. We can't wait to see you again!Best Wishes,Social Media Support

10/10 Excellent

Paul

Stayed 3 nights in Oct 2023
Response from Social Media Support on 15 Nov 2023
Hi Paul, Thank you for choosing the Westgate Leisure Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Social Media Support on 10 Nov 2023
Hi A, We are so grateful for your 5-star review. We are so delighted to know that you enjoyed every aspect of the Westgate Leisure Resort! We can’t wait to welcome you back soon for another dream vacation. Best Wishes,Social Media Support

10/10 Excellent

Damaso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho porque super tranquilos
Stayed 2 nights in Sep 2023
Response from Westgate Customer Care on 25 Sept 2023
Hola Damaso, gracias por su comentario, nos alegra mucho saber que tuvo unas tranquilas vacaciones. Esperamos poder darle la bienvenida pronto.Atentamente

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and the property were very quiet.
Stayed 2 nights in Sep 2023
Response from Social Media Support on 7 Sept 2023
Hi Bonita, Thank you for your feedback. We are very happy to see that you had a phenomenal visit to our property. We truly look forward to our next opportunity to welcome you and your family to the Westgate Leisure Resort. Best Wishes,Social Media Support

10/10 Excellent

Gema

Stayed 2 nights in Sep 2023
Response from Social Media Support on 26 Sept 2023
Good Afternoon Gema,We appreciate you taking the time to leave us a 5-star rating! It pleases us to know you enjoyed an excellent vacation at our Westgate Leisure Resort, and we hope to welcome you back many times in the future.Best Regards,

10/10 Excellent

Danny

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Social Media Support on 24 Aug 2023
Hi Danny, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Leisure Resort!Best Wishes,Social Media Support