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Room smelt lijecq dirty dog. Front desk person from the phillipines needs training ..or a different job get him in the back of the house. Dogs barking..kids screaming. Beds and pillows were comfortable
I NEVER STAYED THERE, THERE WAS NOBODY IN THE FRONT DESK WHEN I ARRIVED . THERE WERE SKETCHY PEOPLE OUTSIDE . I HAD TO LEAVE AND FIND LATE AT NIGHT OTHER HOTEL. WORST EXPERIENCE EVER.
Brenda
Stayed 2 nights in Feb 2024
2/10 Terrible
Tenika
20 Feb 2024
First off I request for a king size bed on Expedia and they gave me 2 full-size beds….also we had no rags to bath with
I wish I would have known that this property was also residential and people live there. Strong small of marijuana. And the suites have no utensils or pots or pans no coffee pot for breakfast no iron or ironing board and no hair dryer.i don't think we will be back in a hurry.
Ants on bathroom counter
Rusting fridge
No trash can in room
No smoke detector in room it was actually sitting at the desk not sure if it was working or not.
Room not cleaned after first day
Strong smell of marijuana permeated entire Hotel.
Last night I was there, people in the room above me were moving furniture and walking heavily till 3:00 a.m.
Rarely when I go downstairs would there be anybody at the front desk.
Remote control- the back was missing so batteries kept falling out.
Paul
Stayed 2 nights in Jan 2024
8/10 Good
Joseph
Travelled with partner
26 Jan 2024
Liked: Cleanliness, staff & service, amenities
We stayed for 5 nights was great to have a kitchen in the room. Our tv did not work the entire stay and we could not use our sink in the bathroom other than that it was a good stay overall
Pictures online are very misleading, the a/c barely worked, did not get the king bed request (was given 2 queen), front desk uncoordinated, hotel smelled weird, everything felt cheap, roaches in bathroom, etc
I’ve stayed at 100 low-end hotels in the past two years and this WoodSprings extended stay was one of the worst.
Dog piss in the front lobby, smells like weed throughout the hotel (though it’s a 100% smoke free hotel?), incompetent front staff that is usually not at the front desk until 1pm, room and towels smell like extreme chemicals, and lots of poor people and police cars hanging out in the front of the hotel.
Hotel Manager was supposed to call me on Wednesday and never did. Awful service, awful condition, awful experience.
There was hookers, squatters and homeless people in the hotel. The hotel smelled just like marijuana and not clean. There was also dogs staying in the hotel and barked all day and night. I wouldn’t recommend this hotel to anyone. I was so uncomfortable, I left as soon as possible!!! Definitely not worth $200
Clean property, close to various dining options!! It’s a shame that when I walked up to check in, I was greeted by the front desk agent with “ I’m not clocked in so you have to wait…..what do you need? I said I’m checking in- someone will help you in a few!
Armando
Stayed 1 night in Oct 2023
2/10 Terrible
Crystal
22 Oct 2023
Crystal
Stayed 1 night in Oct 2023
6/10 Okay
cedric
Business traveller
22 Oct 2023
cedric
Stayed 7 nights in Oct 2023
6/10 Okay
Juan
Travelled with family
22 Oct 2023
Liked: Cleanliness, staff & service
You get what you paid for
Nice place. It allows pets so it had a smell in the halls, but the room smelled clean. The TV was cracked and it was quite noisy at night with people blasting music at 1am. I was not expecting much with the price that I paid, but I don’t think I will be coming back.
I can't begin to express how awful this place was. The women at the front desk was so rude. I had a number of issues, including my TV and room wifi not working. She literally walked away from me, saying she was "checking", and never came back. I was only staying one night yet she thought having the maintenance person check the TV the next day was a reasonable solution. When I asked for a couple extra pillows (the ones in the room are tiny), she said she could "spare" one. I had to call the wi-fi provider myself to get the service in my room fixed. To top it all off, there were bed bugs. I ended up with multiple bites. I took the sheets off and had to sleep without them because my phone was not working properly and when I went to the front desk (again) nobody was there to help). I had the worst night sleep because the bed was so uncomfortable and the walls were like paper so it was noisy. Finally, the whole place had an awful smell. STAY AWAY from here!