Spent two nights in October 2013, with disappointing service. My mum and I struggled with the largely ignorant, somewhat rude and laid-back staff. There were only 3 occupied rooms including ours, in this hotel with 20-30 rooms. Phones went unanswered, power cuts through the night with no generator facility the first night. And a very rude staff member who yelled at my mum during our second morning saying the manager only reached at 8:00 am and this half-asleep chap was not to be disturbed. His grouse? She wanted the generator to be switched on at 6:00 am to run the heater - since we had no electricity through the night. The kitchen staff only managed good tea with trouble getting us basic toast! Glad we didn't eat the rest of the meals here! (Nathu's in the market area was our go-to place) The hotel is 2 odd kms away from the Pahalgam market, glad we had our cab (we hired it in Jammu) to ferry us to and fro. (for the rest of sightseeing in Pahalgam, one has to hire cabs from the local taxi stand). Not worth the INR 3,300 that we spent per night. There were cheaper hotels aplenty in Pahalgam and us having paid the entire amount online seemed to be a major backfire.