Paradise Holidays

Do NOT get the added continental breakfast. It’s a small plate of pastries and a hard boiled egg. What a waste of $$

The cleanliness was great. The rooms spacious and equipped with everything you could need and want. I would definitely stay there again. I would have liked the pool hours to be open later into the evening. The Mexican restaurant Lucias had excellent staff and food!

Rooms and the entire property are elegantly maintained!

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

The service at the kitchen table was horrible. Server came by to take the order and didn’t come to check on us at all. Spoke to everyone around us and never asked if we needed anything. We had to ask another team member to bring the check. High Steaks was horrible. The initial bread was brought out with a mustard butter that was horrible. The server was good but all the food was bad. Crab cakes were not even close. Tuna tartar was horrible. Our food came out cold so we sent it back and had to leave. Ruined our anniversary dinner 100%