Parkgate Hotels

"Lovely room, clean, tidy and well decorated the only problem was the towel rail was not connected therefore unable to dry towels. Would have liked an information booket/leaflet in room to show menu and snacks available."

"It doesn't help that hotels.com use a different grading for rooms to the hotels own website so I didn't actually get the type of room I was expecting. Other than that a perfectly good stay other than with the room bath not having a plug they had to give me a key to a 2nd room as they were unable to find a spare bath plug"

"This is an incredibly small room. No where to put even a cup down. No glasses, cups or side tables. No irons. But clean and good location. Good for 1 night, wouldn’t stay longer. "

"The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice. The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels. "

"Excellent "

"On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak. I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed. He also told me that the hotel had no communication with hotels.com Breakfast very poor! Room was good apart from noise Will not use again. Please refund our costs. Graham Aldrich"

"Loud, kids running the corridors until god knows what hours at night. Staff didn’t want anything to do with it. Waited over an hour to be checked in. Key card didn’t work - waited further 40 min to be resolved , room amenities empty , room hot and aircon didn’t work. Don’t recommend. "

"Nice location but the actual hotel need updating. They have slapped some paint around but it needs a proper refit. Also the beds are very hard"

"Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues"