Pasadena Hills Hotels

"Clean room and great staff! Loved the valet service."

"Good break fast! Wow "

"Taller toilets! I feel i’m in elementary school in the bathroom there."

"The breakfast was delicious and all support staff were terrific. The bathroom was a little dirty and the towel handle was just sitting on the wall mount and fell off the moment i first dried my hands. Wasnt a big deal but was odd. It was a very busy weekend for them and i understand that not all things can take priority. Overall 5 stars!"

"We didn't have breakfast"

"I accidentally left my jacket in my room that had quite a bit of cash in the pocket. When I realized it was left about 5 hours after we left I contacted the front desk and the housekeeping manager and the hotel manager. Nobody returned my calls or email. I called back multiple times asking for help. Bottom line is they don’t care about their guests and the housekeeping team clearly has dishonest employees on staff.I recommend you do NOT stay here."

"The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more after already being there for 2 days we were only fggiv"

"Great hotel and accommodating to pets. Very friendly staff. "

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"