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"really good hotel"

"The hotel is in a great location on the river and the staff were extremely welcoming. I stopped in one of the cottages, the room needed a bit of TLC and some new furniture. The water didn't drain properly so you had to keep stopping the shower. The chair in the room had so many stains, I generally avoided it. The breakfast was great, but when you looked under the tables there was food on the floor and it wasn't from breakfast."

"Wonderful hotel. Clean room. The pool was great and nice and warm (just remember kids are only allowed at certain times)."

"Disappointed that the leasure center and pool were undergoing renovation and we had not been informed of this at the booking stage. We should have been informed by the hotel or Expedia. What compensation will there be for this disappoint."

"Food was lovely "

"A friendly welcome by the staff and very attentive throughout our stay. Room 8 was excellent with plenty of space and a large bath with separate shower. Food selection was great and expertly prepared. Plenty of choices for breakfast. Good selection of drinks at the bar. Several walks from the hotel and the river Wye is only a 15 minute walk away."

"A bit dated and towels were poor. Food was very good and staff excellent. Jeremy was something else!😁"

"Fabulous overnight stay"

"Received an email a few days before our booking advising that the restaurant and bar were only open Monday to Saturday from 5pm to 8pm and only food was jacket potato with a variety of fillings. They did give details of 4 pubs/restaurants in the area. We decided to have a drink and give the jacket potatoes a go. There was no draught beer available just bottled beer. No soda water, was offered pellegrino instead. Jacket potato fillings were: curry sauce; cheese; baked beans; coleslaw; tuna; and something with chick peas. First choice of curry sauce turned out to be off the menu. Continental breakfast turned out to be fruit juice, tea/ coffee; a choice of 4 cereals and 1 1/2 slices of toast per person which arrived ready buttered and there was a choice of jam portions to go with it. All in all very disappointing, it felt like the place was being run down"