The Malvern

4.0 star property
Adults-only hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for The Malvern

Indoor pool, outdoor pool, pool loungers
Lounge
Exterior
Lounge
Lobby sitting area
The Malvern in the city center offers a refined getaway with continental breakfast, a coffee shop, and on-site spa. Dine at The Malvern Restaurant. Enjoy free in-room WiFi, attentive staff, and indoor/outdoor pools for a relaxing stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • 24/7 front desk
The current price is €226
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bathrobes
Deep-soaking bath
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bathrobes
Deep-soaking bath
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Bathrobes
Deep-soaking bath
Free bottled water
  • Sleeps 1
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.8 km
  • Morgan Motor Company - 3 min drive - 2.7 km
  • Malvern Theatres - 5 min drive - 4.0 km
  • Great Malvern Priory - 5 min drive - 4.0 km
  • Three Counties Showground - 8 min drive - 7.0 km

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Nag's Head - ‬4 min drive
  • ‪Greggs - ‬9 min walk
  • ‪The Swan Inn - ‬17 min walk
  • ‪Domino's Pizza - ‬19 min walk

About this property

The Malvern

Upscale hotel in the city centre
Consider a stay at The Malvern and take advantage of free continental breakfast, a terrace and a coffee shop/cafe. Indulge in a manicure/pedicure, a facial and a body treatment at the on-site spa. The on-site restaurant, The Malvern Restaurant, offers breakfast, lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • A 24-hour front desk, a front desk safe and a lift
  • Newspapers in the reception, luggage storage and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Malvern have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • Electric kettles, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Malvern?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Malvern on 2 Nov 2025 start from €225.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Malvern pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Malvern?

Self-parking is free at this property.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM.

What time is check-out at The Malvern?

Checkout is at 11 AM.

Where is The Malvern located?

Located in the heart of Malvern, this spa hotel is 0.5 mi (0.8 km) from Barnards Green Cricket Club and within 3 miles (5 km) of Morgan Motor Company and Malvern Theatres. Great Malvern Priory and Malvern Hills Science Park are also within 3 miles (5 km). Malvern Link Station is 22 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Malvern Reviews

8.6

Excellent

8.8

Cleanliness

7.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 97 out of 192 reviews
Rating 8 - Good. 59 out of 192 reviews
Rating 6 - Okay. 20 out of 192 reviews
Rating 4 - Poor. 10 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

Reviews

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Stayed 2 nights in Jul 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, the Spa was wonderful and the staff very friendly and helpful. The location was not what I expected in an industrial estate opposite Aldi
Stayed 2 nights in May 2023

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service

Overpriced and lousy location

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Stayed 1 night in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Stayed 1 night in Apr 2023

4/10 Poor

Ashon

Disliked: Property conditions & facilities
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
Stayed 1 night in Feb 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice but need to fix locks on bathroom doors
Stayed 2 nights in Sep 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Stayed 3 nights in Aug 2025

6/10 Okay

Emily

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Stayed 1 night in Jun 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To expensive for the value.. lift not working .
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Stayed 1 night in May 2025

8/10 Good

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Stayed 2 nights in Apr 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break. Busy restaurant though.

Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Stayed 1 night in Mar 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Break

My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Liked: Cleanliness

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Stayed 1 night in Mar 2025